---
title: Front Desk Reviews
meta_title: 'Front Desk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 18 reviews by the users' company size, role or industry to
  find out how Front Desk works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 18
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Hotel
  url: https://www.g2.com/categories/hotel
---


# Front Desk Reviews
**Vendor:** Hotel Link Solutions  
**Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 18
## About Front Desk
Hotel Link's Front Desk is designed for small to medium-sized accommodations. It is an easy and functional solution for your accommodation daily operations and you will save hours of work.




## Front Desk Reviews
  ### 1. Solid experience

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about Front Desk?**

Easy UI to navigate and find what I am looking for.

**What do you dislike about Front Desk?**

I didn't use Front Desk long enough to discover anything I didn't like about it. No complaints.

**What problems is Front Desk solving and how is that benefiting you?**

Our business needed a modern solution and Front Desk that was quick to get up and running.



- [View Front Desk pricing details and edition comparison](https://www.g2.com/products/hotel-link-solutions-front-desk/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-14+00%3A25%3A31+-0500&secure%5Bsession_id%5D=36cc6e50-8650-47ee-83c5-c4be29f0ff99&secure%5Btoken%5D=bf7128a1b857523526613b6efb01960d8e4758f13b4ecc0329a8c6277e925724&format=llm_user)
## Front Desk Integrations
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)

## Front Desk Features
**Property Management**
- Room Inventory
- Revenue Management
- Facility Maintenance
- Distribution Management
- Multi-Channel Distribution
- Discount Management
- Reservations Management
- Restriction Management
- Promotions Management
- Employee Management
- Channel Management
- Task Management
- Billing Rate Management
- Template Management
- Price/Margin Management
- Booking Management
- Contact Management
- Multi-Channel Management
- Availability Management
- User Management
- Calendar Management
- Invoice Management
- Inventory Management
- Front Desk Management
- Housekeeping Management
- Maintenance Management
- Website Management
- Guest Experience Management
- Email Management
- Communications Management
- Reviews Management
- Tax Management
- Document Management
- Work Order Management
- Spa/Activity Management
- Financial Management
- Rate Management

**Guest Management**
- Central Reservation System
- Marketing and Loyalty Programs
- Guest Messaging
- Multi-Channel Marketing
- SMS Messaging

**Staff Management**
- Housekeeping
- Shift Scheduling
- Maintenance Scheduling

**Platform**
- Reporting and Analytics
- Channel Manager Integration
- Website Integration
- Channel Analytics

**Agentic AI - Hotel Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Multi-Language
- Marketing Automation

**Additional Functionality**
- Billing & Invoicing
- Reporting & Statistics
- Multi-Location
- Event Calendar
- Mobile Access
- Customizable Reports
- Customizable Fields
- Accounting
- Online Booking
- Customizable Branding
- Room Booking
- Email Templates
- Electronic Payments
- Data Import/Export
- Search/Filter
- Real-Time Data
- Dynamic Pricing
- Multi-Channel Sync
- AI Copilot
- API
- Alerts/Notifications
- Kill Switch
- Drag & Drop
- Customizable Templates
- Credit Card Processing
- Activity Dashboard
- Generative AI
- Payment Processing
- Multi-Currency
- Point of Sale (POS)
- Customer Database
- CRM
- Customer History
- Availability Indicator
- Ratings/Reviews
- Data Synchronization
- Built-in Accounting
- Guest Check-in/Check-out
- Single Property

## Top Front Desk Alternatives
  - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)
  - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews)
  - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)