Recommendations to others considering Hostwinds:
I DON'T RECOMMEND IT AT ALL
I've purchased a Full managed VPS server on 18/09/2021 and today is 19/10/2021 and I will give you my experience during this period, and I've told them many times that we are an International Organization and our server should be up the 99.999% they keep mentioning, and our experience as below :
1- Network issue with Main server in Amsterdam, Node Issues
2- High CPU Usage 100% while no process in VPS involved, and It was an issue with the node ( based on Support reply)
3- our Volume storage of 100GB that used as mail storage directory that we had 70GB used on it got corrupted in the filesystem on 04/10/2021 because of a network issue in main server in Amsterdam (the same day Facebook/Whatsapp was down)
4- I bought another volume storage as a backup, and when I deleted it, the VPS shut down to detach the volume and never boot again.
5- based on the #4 mentioned we was using the server to host our self hosted emails only, because of stability issue on the network of the main server in Amsterdam, we hosted our website somewhere else, and I've detached the volume at 4 PM at 17/10/2021 and i noticed the server never boot up again, then i opened a ticket and they answered at 7pm that they working on it and asking me if i did anything with server configs !, i told them i only detached volume storage.
then till 9 pm nothing !!! I've sent a reply to the ticket telling them that's an email server and it's been 5 hours and the server was down !! what's wrong, they answer came after 2hours .."still investigating"
i wake up the next day at 8 am, and the server is still down !! I've sent a reply, the answer came after 2 hours, "still investigating" !! and every reply I'm asking them to fix the issue ASAP because we are expecting emails and we need to send emails .. when i say that. i got no feedback at all, !!!
at 4pm , ( 24hours from the issue started ) I've sent a reply, asking,, why it took 24 hours to investigate and fix and run the server !!
the feedback was, there's an issue with the main disk on our VPS that don't wanna boot and they can't even use the VNC to connect to the server !! ( a tier 4 support reply )
then I realized that the support team sucks and I can't count on them on support.
I've asked them to stop investigating, re-install the server, install centos7+CWP and attach the volume storage that holds our emails, this task took them 2-3 hours to make happen
then I've moved to another hosting provider and created a new server and moved all our emails to it from hostwinds, and now I'm not using it anymore and our invoice will end at 22/10/2021
I've all tickets if anyone needs it to see and validate it.
AGAIN, DONT USE HOSTWINDS Review collected by and hosted on G2.com.