Verified User in Sports
IS
Verified User in Sports
Small-Business (50 or fewer emp.)
"Reliable and Affordable Web Hosting"
5/5
What do you like best about HostPapa?

As a Lunarpages customer for well over a decade I can state without reservation that their service is second to none in terms of quality, reliability and responsiveness, and all at a fair and affordable price. And equally important, their technical support is first-rate. Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

There is really nothing to dislike. In the time that I used the service it has been almost flawless. Down time is virtually nil and technical support is timely and fully capable. Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

We love reading reviews like yours! Thank you for being our customer!

BB
Brenda B.
Small-Business (50 or fewer emp.)
"Love Lunarpages!"
5/5
What do you like best about HostPapa?

What I like the most is that when I need technical support it is only a phone call away. Courteous, knowledgeable, Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

I really can’t say there is anything I dislike. Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

Thank you Brenda! Glad to hear you're so happy with our support and hosting services!

CW
Courtenay W.
Small-Business (50 or fewer emp.)
"Fast and friendly"
5/5
What do you like best about HostPapa?

speed of answering my question to find out why another domain was blocking my emails Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

Why try to find something i dislike when there is nothing! Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

Thanks so much Courtenay! Appreciate you taking the time to share your review :)

Verified User in Design
AD
Verified User in Design
Small-Business (50 or fewer emp.)
"Friendly and helpful"
4.5/5
What do you like best about HostPapa?

Tech support with a human and friendly personality Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

Time it takes to resolve any issue. I need to have 30-60 minutes to report an issue. Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

Thanks for such a great review!

Fred F.
FF
Fred F.
Website Design, Graphic Design, Photography
Internet
Small-Business (50 or fewer emp.)
"My Best Hosting"
5/5
What do you like best about HostPapa?

Features, price, cpanel, technical support, security, pretty much everything except for below Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

Lack of weekend telephone support and west coast working hours Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

Thank you for being our customer since 2004 Fred! On the weekends or outside of phone support hours, be sure to shoot an email to our support team if you need us.

Verified User in Arts and Crafts
AA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"Mixed bag - steady state was mostly good, upgrades and transitions were terrible"
1/5
What do you like best about HostPapa?

Current service is quick response time and no issues. Sufficient memory, disk space, email hosting. Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

I recently migrated from Basic service to Business service. At almost every step along the way, the technicians implementing the transition caused unnecessary outages and I had to spend a lot of time trying to guess what had happened and alert Lunar Pages support to it. Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

We are sorry to see that your experience upgrading to our business hosting wasn't a positive one. Hopefully moving forward, you will receive rock solid service and support.

CB
Carole B.
Small-Business (50 or fewer emp.)
"Heads and shoulders above all others"
5/5
What do you like best about HostPapa?

We have been dealing with Lunarpages for many years and find them to be extremely helpful and knowledgeable. When we first signed up, we had a few technical glitches, but with their help we got past the problem. Their technical support is so above others we have dealt with. Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

There is nothing that we dislike about Lunarpages. Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

Thank you Carole for taking the time to provide such a great review, and of course, for being our customer.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"not so computer save`"
5/5
What do you like best about HostPapa?

super knowledgeable staff EVERY TIME I've called for help. That is a rare thing to find these days. I do not Appreciate an out of country call center and don't get the impression Lunar Pages uses that type of customer interaction.... SO Appreciate that.... Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

I have nothing to input here never had a bad experience....maybe a cost reduction LOL Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

Thank you for your review! We are delighted to see that you're happy with our service and support!

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Great Service. "
4.5/5
What do you like best about HostPapa?

While the control panel has under gone some changes it is still an easy way to manage the information and traffic on the site. Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

Not much that I don't like, possibly an incident that happened years ago, our site was hacked and a friend told me Lunar pages was unaware. Review collected by and hosted on G2.com.

Response from Amy Armitage of HostPapa

Thank you for your terrific review and for continuing to host with us.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"great reliability, long-term business stability"
5/5
What do you like best about HostPapa?

I don't need anything fancy, but we've had no reliability nor uptime problems in 15 years of hosting with Lunarpages, and they have proven to be a stable company that you can count on to be around for the long haul - not a poorly-run business that might disappear after a few years. Review collected by and hosted on G2.com.

What do you dislike about HostPapa?

nothing that we've found so far - toolset is robust, communications are appropriate and not too frequent, etc. Overall just what we need. Review collected by and hosted on G2.com.

Response from Andrew DeLira of HostPapa

Thank you for the review! We appreciate it.