--- title: HostPapa Reviews meta\_title: 'HostPapa Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 145 reviews by the users' company size, role or industry to find out how HostPapa works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 145 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # HostPapa Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by HostPapa but has limited features. Are you part of the HostPapa team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! HostPapa is a Canadian-based privately owned web hosting company that provides shared, reseller, and virtual private server hosting. It operates in the United States, United Kingdom, Australia, Germany, New Zealand, Mexico, Singapore, India, Hong Kong, European Union, France, Ireland, Belgium and Spain. * * * Seller [HostPapa](https://www.g2.com/sellers/hostpapa) Discussions [HostPapa Community](https://www.g2.com/products/hostpapa/discuss) Languages Supported English, French, Spanish Solution Type All-in-One Overview by Mike Brown (Business Development) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 14 months [ View More Pricing Information ](https://www.g2.com/products/hostpapa/pricing) ## Top-Rated Alternatives [ ![Hostinger](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hostinger") Hostinger 4.4/5(831) ](https://www.g2.com/products/hostinger/reviews) [ ![Hostwinds](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hostwinds") Hostwinds 4.9/5(438) ](https://www.g2.com/products/hostwinds/reviews) [ ![Pantheon](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pantheon") Pantheon 4.4/5(725) ](https://www.g2.com/products/pantheon/reviews) [ View All Alternatives ](https://www.g2.com/products/hostpapa/competitors/alternatives) ## User Insights Average based on 145 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Carrie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carrie S.") CS Carrie S. President/Owner Entertainment Small-Business (50 or fewer emp.) 5/10/2018 "Over the Moon for Reliability " 5/5 What do you like best about HostPapa? I have been a LunarPages customer since 2011 when my webmaster recommended them as my hosting site. I have rarely had my website shut down, which I am entirely dependent upon for visitors to access and make reservations for my tour business. The few instances in which I have needed to contact Support for technical assistance, LunarPages response has been swift and end-user friendly. I am NOT a coding expert! Review collected by and hosted on G2.com. What do you dislike about HostPapa? Sometimes, the level of security (i.e., passwords) for various email accounts and hosting site access is a bit much. However, I guess it’s safer as I have not had any unauthorized invasion of my website or email accounts. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? Reliable service/access of my website and email accounts Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-708037/official_response/edit) Thank you Carrie! We are so happy to see feedback from happy client like you! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Fine Art](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Fine Art") UF Verified User in Fine Art Small-Business (50 or fewer emp.) 5/10/2018 "Been with them a long time -- that says something" 4/5 What do you like best about HostPapa? Actually, it says two things: One, that LunarPages has been doing this successfully for a while (avoiding the option of selling out to large conglomerates with a reputation for bad customer service). And, two, that they offer a product that is fairly-priced, nicely-featured, and well-supported. Review collected by and hosted on G2.com. What do you dislike about HostPapa? Being a shared environment host, sometimes performance dips before they step in and fix it. But generally performance for my sites has not been a problem. Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: Lots of Web hosting providers start out strong with lots of buzz. Look for someone who has been in the business a while -- too many of the youngsters become victims of their own success and become not so great. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? LunarPages offers my businesses a wide variety of options -- the number of email accounts I need in one domain, with the option of spam filtering; the number of subdomains and the throughput I need; etc. And it's done at a good price. Most small businesses don't make Web hosting the reason they exist, so they shop for hosting as they would for office supplies and raw materials. LunarPages has been a solid choice in that regard. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-708270/official_response/edit) Thank you for such a comprehensive review! We are a family owned and operated business and although we have grown considerably over the last 20 years, we strive to maintain absolute customer satisfaction and solid hosting solutions. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Michael F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael F.") MF Michael F. Owner Fine Art Small-Business (50 or fewer emp.) 5/10/2018 "I don't know how many years I've been with Lunarpages, it's well over ten years. They're just GREAT!" 5/5 What do you like best about HostPapa? I can't think of maybe ONE time that their servers have been down. Their customer service is always quite helpful and friendly. I've sent three or four clients and friends to Lunarpages... Review collected by and hosted on G2.com. What do you dislike about HostPapa? I can't think of anything, really...As I've stated, their product and service have EASILY been up to my expectations... Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: I can only say that I WOULD recommend Lunarpages and I already HAVE to friends and clients... Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? I've used them to host my graphic design business all these years. I also have my painting and teaching site with them. I'm retired from design now (40 years is enough!) and just painting and teaching, although I'm leaving both sites live... Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-708272/official_response/edit) Thank you Michael for hosting with us for so many years, for referring your friends and clients to Lunarpages and for providing such a terrific review! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 5/9/2018 "Excellant support when needed most" 4.5/5 What do you like best about HostPapa? I have several websites with Lunarpages andat times problems will occur, usually with new software or changes needing to be made. Lunarpages technical support staff have always been available and eager to help and resolve the problems, even if those problems are not directly related to lunarpages. Review collected by and hosted on G2.com. What do you dislike about HostPapa? I really do not have any dislikes at this time and I have been a customer for over 6 years. If I had to pick any one thing it would be the wait time when everyone is experiencing problems and the line is long. But then again, that is business and as frustrating as it is, I do understand. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? We are able to offer our technical skills and products more readily to the potential clients and reduce the amount of persons in our direct sales force. Instead these people are now working very well in custoner support. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-706862/official_response/edit) Very happy to hear that our support time provide you with comprehensive support! Thank you for hosting with us. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JJ Jack J. Small-Business (50 or fewer emp.) 5/9/2018 "Been with Lunarpages over 10 years and they have been with us with great tech support!" 5/5 What do you like best about HostPapa? Lunarpages' tech support is superb! I've never waited on hold for a long time for them to get to me. And when they do hear my question, they go right to work trying to resolve whatever issue I might have. Review collected by and hosted on G2.com. What do you dislike about HostPapa? I'd love it if Lunarpages would have tech support on the weekend. You never know when problems will happen. Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: If you want fast and friendly tech support (where you can actually talk to a person), you'll love Lunarpages! Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? Without our website, we wouldn't be in business. And the fact that Lunarpages' down time is practically nil , we're there for our customers on a consistent basis. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-706861/official_response/edit) Thanks for the amazing review Jack and for being our customer for 10+ years! On weekends, please shoot an email to our support team. They are available 24/7 to assist you. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sergey Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sergey Y.") SY Sergey Y. IT Coordinator Executive Office Small-Business (50 or fewer emp.) 5/10/2018 "Reliable and reasonable" 5/5 What do you like best about HostPapa? The Lunarpages provides a reliable hosting for number of my projects and projects of my customers. Good prices for a good set of options. The best solution I've seen on a market so far. Review collected by and hosted on G2.com. What do you dislike about HostPapa? No significant disadvantages. Everything is OK or good. Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: Unlimited DB's and subdomains are making life much easier. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? Company websites and small-to-medium grade e-commerce. Reliable and has a good customer support. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-708255/official_response/edit) Thank you Sergey! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LC Lee C. Small-Business (50 or fewer emp.) 5/10/2018 "Simple and Easy" 4.5/5 What do you like best about HostPapa? Lunarpages is simple and easy to setup. I host multiple websites and mail for my customers, and they don't have to worry about it. Review collected by and hosted on G2.com. What do you dislike about HostPapa? Not much to dislike, support has been great when I've needed them and they communicate when changes are made. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? I host websites and email for my customers. They love not having to manage it on their own. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-708268/official_response/edit) Great feedback thank you Lee! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 12/11/2018 "Very helpful tech" 5/5 What do you like best about HostPapa? He took the time to analyze my problem and explained what to do. Review collected by and hosted on G2.com. What do you dislike about HostPapa? Nothing. There was nothing to dislike. The tech was very helpeful. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? Lunarpages provides a complete hosting solution. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-1333499/official_response/edit) Thank you for such a generous review! Validated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Small-Business (50 or fewer emp.) 5/15/2018 "inconsistency of reliability and tech support quality over the past 8 years" 3/5 What do you like best about HostPapa? Price, flexibility, ease of use through WHM control panel Review collected by and hosted on G2.com. What do you dislike about HostPapa? There have been too many ups and downs over the years with Lunarpages hosting. As a reseller, I have had concerns regarding their network security, their ability to recover from attacks quickly and efficiently. Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: LunarPages has made considerable improvements over the last 2-3 years in the areas of system uptiime, TTR (Time To Resolution) for issues reported. The actual replies from support, however are still taking 2-3 days to receive replies, even if the reported issue has been resolved. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? I am reselling hosting space through LunarPages Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-712268/official_response/edit) Thank you for your honest review. If you're running WordPress, we recommend reading this post on Facebook - https://www.facebook.com/lunarpages/posts/1629808040401535 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KB Kate B. Small-Business (50 or fewer emp.) 5/9/2018 "Very satisfied customer" 5/5 What do you like best about HostPapa? The support for LunarPages hosting has made my entire experience with hosting client sites easier. I am confident in the ability to count on your team whenever I have questions or need help, and that makes my job much easier. Review collected by and hosted on G2.com. What do you dislike about HostPapa? I have no complaints about my experience with the LunarPages team. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? I use LunarPages for my multi client hosting solutions. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-706777/official_response/edit) Thank you for being our customer Kate and for your phenomenal review! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about HostPapa? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about HostPapa ](https://www.g2.com/products/hostpapa/discussions/new) GU Guest User • Last activity almost 3 years ago Is HostPapa free? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-hostpapa-free) GU Guest User • Last activity almost 3 years ago What does Hostpapa do? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-does-hostpapa-do) [ View all Discussions ](https://www.g2.com/products/hostpapa/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 14 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/hostpapa/pricing) ##### ##### HostPapa Features Hosting Management Storage Limits Bandwidth Allowance Email Hosting [ View More Features ](https://www.g2.com/products/hostpapa/features) ##### Categories on G2 [Managed Hosting](https://www.g2.com/categories/managed-hosting)[WordPress Hosting](https://www.g2.com/categories/wordpress-hosting)[Domain Registrars](https://www.g2.com/categories/domain-registrars) [Managed Hosting](https://www.g2.com/categories/managed-hosting)[WordPress Hosting](https://www.g2.com/categories/wordpress-hosting)[Domain Registrars](https://www.g2.com/categories/domain-registrars)[VPS Hosting Platforms](https://www.g2.com/categories/vps-hosting-platforms)[Shared Hosting](https://www.g2.com/categories/shared-hosting)[Reseller Hosting](https://www.g2.com/categories/reseller-hosting) [Show MoreShow Less](javascript:void(0);) ##### Explore More [EDI tools with best customer support](https://www.g2.com/discussions/which-edi-tools-have-the-best-customer-support)[Leading software for automating product demos in my industry](https://www.g2.com/discussions/leading-software-for-automating-product-demos-in-my-industry)[Which performance management software do big tech firms use](https://www.g2.com/discussions/which-performance-management-software-do-big-tech-firms-use-and-why) [Which punch list platforms are most reliable based on reviews from project managers?](https://www.g2.com/discussions/which-punch-list-platforms-are-most-reliable-based-on-reviews-from-project-managers)[What is the best software for easy payroll processing?](https://www.g2.com/discussions/what-is-the-best-software-for-easy-payroll-processing)[What's the best provider data management software for healthcare systems managing multi-state provider networks?](https://www.g2.com/discussions/what-s-the-best-provider-data-management-software-for-healthcare-systems-managing-multi-state-provider-networks) [Show MoreShow Less](javascript:void(0);)