--- title: HostPapa Reviews meta\_title: 'HostPapa Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 145 reviews by the users' company size, role or industry to find out how HostPapa works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 145 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # HostPapa Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by HostPapa but has limited features. Are you part of the HostPapa team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! HostPapa is a Canadian-based privately owned web hosting company that provides shared, reseller, and virtual private server hosting. It operates in the United States, United Kingdom, Australia, Germany, New Zealand, Mexico, Singapore, India, Hong Kong, European Union, France, Ireland, Belgium and Spain. * * * Seller [HostPapa](https://www.g2.com/sellers/hostpapa) Discussions [HostPapa Community](https://www.g2.com/products/hostpapa/discuss) Languages Supported English, French, Spanish Solution Type All-in-One Overview by Mike Brown (Business Development) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 14 months [ View More Pricing Information ](https://www.g2.com/products/hostpapa/pricing) ## Top-Rated Alternatives [ ![Hostinger](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hostinger") Hostinger 4.4/5(831) ](https://www.g2.com/products/hostinger/reviews) [ ![Hostwinds](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hostwinds") Hostwinds 4.9/5(438) ](https://www.g2.com/products/hostwinds/reviews) [ ![Pantheon](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pantheon") Pantheon 4.4/5(725) ](https://www.g2.com/products/pantheon/reviews) [ View All Alternatives ](https://www.g2.com/products/hostpapa/competitors/alternatives) ## User Insights Average based on 145 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![James P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James P.") JP James P. owner Small-Business (50 or fewer emp.) 5/29/2019 "Excellent tech support service" 5/5 What do you like best about HostPapa? no waiting, professional, polite, expert help which solved my issue. Review collected by and hosted on G2.com. What do you dislike about HostPapa? so far there is nothing about Lunar Pages that I dislike. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? Website hosting, email management, ftp, Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-2385614/official_response/edit) Thank you James! Validated ReviewerSource: Organic ![Greg W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg W.") GW Greg W. Owner Small-Business (50 or fewer emp.) 1/14/2019 "There Tech Support Guys are on top of their profession!" 5/5 What do you like best about HostPapa? After I foolishly decided to switch my website over to a WordPress site, it became a repeated target for being hacked. Their Awesome Tech Support guys Richard and JD not only made my site accessible again repeatedly, they also walked me through how to install plugins to prevent future attacks. Thanks Guys!!! Review collected by and hosted on G2.com. What do you dislike about HostPapa? This field is required even though I have nothing negative to say. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? See above. They've been my go to hosting company for almost 2 decades. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-1574797/official_response/edit) Thank you so much Greg! We will make sure Richard and JD see your feedback :) Validated ReviewerSource: Organic JD Jason D. Small-Business (50 or fewer emp.) 5/15/2018 "Lunarpages is OK" 4.5/5 What do you like best about HostPapa? The help technicians seem to be more knowledgeable than the average human you get while contacting chat support with Network Solutions, or Godaddy or other commodity hosting companies. I think that the guys who answer the tech support questions also do time in the server rooms formatting hard drives and installing operating systems. Review collected by and hosted on G2.com. What do you dislike about HostPapa? The fact that you can't reach them 24/7 with the cheaper plans may present a problem to some. Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: If you are looking for WordPress Managed Hosting and you need that extra bit of help, I would suggest either getting WordFence, or using another host. But their Softalicous is loaded. They are trying to be proactive about script updates through Softalicious. If you have some experience and don't mind not being able to use chat support, or not being able to call in 24/7, then the text based trouble ticket support system is adequate. It's like going to a car mechanic though, try not to ask dumb questions and you probably won't get back dumb answers. You can pay $40/month for 2 hours of expert support with them, which isn't bad. I have had one ex-client use that to unhack their WordPress site to bring it back from the grave. Overall, not too bad. They have been in business from the beginning of the commercial net days so there you go. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? I am just the website guy for several small business sites on Lunarpages, and I have not had too many problems with them. They seem alright. But then again I consider myself a tech myself ( as apposed to a user or an engineer ) Review collected by and hosted on G2.com. Show More Response from Andrew DeLira of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-711950/official_response/edit) Thank you for the review Jason we do provide 24/7 support via ticket you can submit one by emailing support@lunarpages.com Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mfawa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mfawa A.") MA Mfawa A. System Administrator Higher Education Mid-Market (51-1000 emp.) 5/15/2018 "One of most reliable hosting company" 4.5/5 What do you like best about HostPapa? We have used lunarpages for more than 7 years and our uptime has been one of the best. The support is topnotch and we will recommend their services to new and returning customers. Review collected by and hosted on G2.com. What do you dislike about HostPapa? A few areas of concern is the company's vision toward cloud based offerings. We have evaluated their VPS service in the past but settle for a dedicated hardware hosting as a better fit for our software solutions in the University I work for. I will like to see more involvement in the cloud front to provide competitive solutions to already existing customers that want to make the jump to cloud native applications. Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: We recommend the amazing uptime and reliability we get with our service at lunarpages. The support team also do an awesome job of ensuring problems are resolved as quickly as possible and very approachable. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? We use the dedicated internet hosting to host our enterprise applications and as a reliable offsite backup medium Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-711770/official_response/edit) Thank you Mfawa! We are currently reviewing our VPS offerings. We welcome a call to our sales team to discuss your options. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Carlos A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos A.") CA Carlos A. Owner Facilities Services Small-Business (50 or fewer emp.) 5/10/2018 "Excellent service and uptime. A class A service provider." 5/5 What do you like best about HostPapa? Customer service has always been superb. They have great communication with the customer. The uptime has always been a positive thing. Always on top. All the required upgrades on servers and services are properly and timely communicated so that the users can take all required action. No lost information in all these years using their service. I appreciate that they provide the customer with web tools to analyze traffic and website success. This is very important in the changes that have been applied through the years. It is also very useful to have a very personalized management platform in which each user can be specifically configured and restricted if required.. It's ease of use is another positive aspect. All of my customers have been very satisfied with their service and I thank Lunarpages for providing such a professional site through all these years. Review collected by and hosted on G2.com. What do you dislike about HostPapa? I have not had any bad experience with Lunarpages Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: Lunarpages has a wide variety of services and I can recommend to use them without hesitation. Prices are down to earth and depending of your needs you can add or reduce you annual invoice. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? Lunarpages host several of my websites. and email accounts.. It has allowed me to configure different type of websites and hold multiple users on each site. It has always partnered with web programming and web tools providers so that from a customer point of view, the sites are easier to setup and have more enhanced sites. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-708312/official_response/edit) Thank you Carlos! What a comprehensive and wonderful review. Your feedback matters and we appreciate you being our customer. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CM Christopher M. Small-Business (50 or fewer emp.) 5/9/2018 "Dependable Web Hosting at an Affordable Price" 4/5 What do you like best about HostPapa? They offer an affordable service that is affordable. We have been with Lunarpages for over five years now and our site has had a minimal amount of problems. When there have been problems the customer service has always been very helpful in getting them resolved in an expedient manner. Review collected by and hosted on G2.com. What do you dislike about HostPapa? The only thing that has been a slight issues with them is the hours or operation for their customer service. We are in Eastern Time Zone while they are located in the West. When I do need to speak with customer service I have to wait until 10 AM our time in order to call. Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: Don't be afraid to call and ask customer support for help. They are always very helpful. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? We have a pretty basic website for our business. They help us in getting our name out to the world when people are looking for camping or lodging in our area. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-707670/official_response/edit) Thank you Christopher for your honest review! Rather than wait until 10AM, perhaps send a ticket to our 24/7 email support. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MS Maria S. Small-Business (50 or fewer emp.) 5/9/2018 "Very good for the price" 4/5 What do you like best about HostPapa? It's a very affordable solution for maintaining a blog, a storefront and pages of information. I use wordpress and designed my own blog/website. It's easy to create blog posts and content. Up time is very good. Support is pretty responsive. Review collected by and hosted on G2.com. What do you dislike about HostPapa? I don't have a dedicated server so there are times when the site times out when visiting. Up time is very high/great, but if I get a heavy traffic day, I worry people won't get through on the first try. It's been more noticeable the last year, but I'm on the lowest paying tier. Sometimes I can't find the support ticket when I have submitted one (they have a forum and you can put updates to the ticket on there--if you can find the ticket.) Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: It's been a great starting point for a small business. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? I need to reach my audience and also list products for sale. I use the blog to keep people engaged and coming back. The benefits are that I can create all kinds of content, marketing opportunities and also be an affiliate (referral) for other companies. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-706905/official_response/edit) Thank you for taking the time to review us Maria and for being our customer! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kathleen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kathleen S.") KS Kathleen S. Private B&B in northern Baja,Mexico Real Estate Small-Business (50 or fewer emp.) 1/21/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "lunar pages is the BEST!" 5/5 What do you like best about HostPapa? I have a reseller account..and it has been awhile since I used it. My asssitant today was WONDERFULLY patient with me...I was able to accom;oish my mission! Review collected by and hosted on G2.com. What do you dislike about HostPapa? I have no issues with Lunar pages. i have found this company to be very satisfactory! Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? I am able to create and host affordable websites for my clients. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-1619987/official_response/edit) Thank you Kathleen! That's awesome to hear :)) Validated ReviewerSource: Organic ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") AE Verified User in E-Learning Small-Business (50 or fewer emp.) 3/13/2019 "Call for Managed Shared Hosting Support" 2.5/5 What do you like best about HostPapa? Gentleman was knowledgeable and helpful and support was effective Review collected by and hosted on G2.com. What do you dislike about HostPapa? Waiting 20 minutes on hold for a paid support service is absurd. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? Website and email hosting Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-1926040/official_response/edit) Thank you for your review. We apologize for the longer than usual hold times. Current UserValidated ReviewerSource: Organic JA John A. Pres Small-Business (50 or fewer emp.) 2/22/2019 "They get it done and don't talk down to non-techies" 5/5 What do you like best about HostPapa? Availability, response time thoroughness Review collected by and hosted on G2.com. What do you dislike about HostPapa? Can't think of anything! Can't think of anything! Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: If they can explain it to me, a novice, they msut be good! Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? Email hosting made easier to manage Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-1808047/official_response/edit) Thank you John! Validated ReviewerSource: Organic ## Questions about HostPapa? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about HostPapa ](https://www.g2.com/products/hostpapa/discussions/new) GU Guest User • Last activity almost 3 years ago What does Hostpapa do? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-does-hostpapa-do) GU Guest User • Last activity almost 3 years ago Is HostPapa free? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-hostpapa-free) [ View all Discussions ](https://www.g2.com/products/hostpapa/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 14 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/hostpapa/pricing) ##### ##### HostPapa Features Hosting Management Storage Limits Bandwidth Allowance Email Hosting [ View More Features ](https://www.g2.com/products/hostpapa/features) ##### Categories on G2 [Managed Hosting](https://www.g2.com/categories/managed-hosting)[WordPress Hosting](https://www.g2.com/categories/wordpress-hosting)[Domain Registrars](https://www.g2.com/categories/domain-registrars) [Managed Hosting](https://www.g2.com/categories/managed-hosting)[WordPress Hosting](https://www.g2.com/categories/wordpress-hosting)[Domain Registrars](https://www.g2.com/categories/domain-registrars)[VPS Hosting Platforms](https://www.g2.com/categories/vps-hosting-platforms)[Shared Hosting](https://www.g2.com/categories/shared-hosting)[Reseller Hosting](https://www.g2.com/categories/reseller-hosting) [Show MoreShow Less](javascript:void(0);) ##### Explore More [EDI tools with best customer support](https://www.g2.com/discussions/which-edi-tools-have-the-best-customer-support)[Leading software for automating product demos in my industry](https://www.g2.com/discussions/leading-software-for-automating-product-demos-in-my-industry)[Which performance management software do big tech firms use](https://www.g2.com/discussions/which-performance-management-software-do-big-tech-firms-use-and-why) [Which punch list platforms are most reliable based on reviews from project managers?](https://www.g2.com/discussions/which-punch-list-platforms-are-most-reliable-based-on-reviews-from-project-managers)[What is the best software for easy payroll processing?](https://www.g2.com/discussions/what-is-the-best-software-for-easy-payroll-processing)[What's the best provider data management software for healthcare systems managing multi-state provider networks?](https://www.g2.com/discussions/what-s-the-best-provider-data-management-software-for-healthcare-systems-managing-multi-state-provider-networks) [Show MoreShow Less](javascript:void(0);)