--- title: HostPapa Reviews meta\_title: 'HostPapa Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 145 reviews by the users' company size, role or industry to find out how HostPapa works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 145 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # HostPapa Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by HostPapa but has limited features. Are you part of the HostPapa team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! HostPapa is a Canadian-based privately owned web hosting company that provides shared, reseller, and virtual private server hosting. It operates in the United States, United Kingdom, Australia, Germany, New Zealand, Mexico, Singapore, India, Hong Kong, European Union, France, Ireland, Belgium and Spain. * * * Seller [HostPapa](https://www.g2.com/sellers/hostpapa) Discussions [HostPapa Community](https://www.g2.com/products/hostpapa/discuss) Languages Supported English, French, Spanish Solution Type All-in-One Overview by Mike Brown (Business Development) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 14 months [ View More Pricing Information ](https://www.g2.com/products/hostpapa/pricing) ## Top-Rated Alternatives [ ![Hostinger](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hostinger") Hostinger 4.4/5(831) ](https://www.g2.com/products/hostinger/reviews) [ ![Hostwinds](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hostwinds") Hostwinds 4.9/5(438) ](https://www.g2.com/products/hostwinds/reviews) [ ![Pantheon](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pantheon") Pantheon 4.4/5(725) ](https://www.g2.com/products/pantheon/reviews) [ View All Alternatives ](https://www.g2.com/products/hostpapa/competitors/alternatives) ## User Insights Average based on 145 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![NandaKishore M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NandaKishore M.") NM NandaKishore M. Full Stack Engineer Information Technology and Services Small-Business (50 or fewer emp.) 5/9/2018 "Best for Deve" 4.5/5 What do you like best about HostPapa? Lunar pages is the better option among the many shared hosting providers. Live Chat Support Team. Support Ticketing Response. Best affiliate program (in past). Alerts. Apart from these Lunarpages is giving Re-Seller Plan with WHM Control Panel which is suitable for developer's to make additional benefit by providing hosting services to their clients. Review collected by and hosted on G2.com. What do you dislike about HostPapa? Dedicated server pricing. Technology outdated. No attractive Cloud hosting packages. No business deals. Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: - Best at it's pricing on shared Hosting. - Live Support - Client Relationships Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? Single control on my client portals . . Dedicated server . Quick setups. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-706936/official_response/edit) Thank you for your review Nandakishore. We have great deals on legacy dedicated servers. You should contact our sales team :) 2/9/2019 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JO Jason O. Owner Small-Business (50 or fewer emp.) 6/5/2019 "Clay is THE MAN!!!" 5/5 What do you like best about HostPapa? I was stuck on a recent issue with some file configurations for a CMS. Clay went out of his way to help me and help me understand my issue. He is a man among men. I would recommend if you are banging your head against the wall to call Clay and he will make your day. Perhaps your week! Review collected by and hosted on G2.com. What do you dislike about HostPapa? Absolutely nothing. Best customer service in the industry! Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? That Clay is Awesome! Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-2440707/official_response/edit) Clay will be delighted to hear how awesome he is :) Thank you Jason! Validated ReviewerSource: Organic JD Jo Ann D. software developer Information Technology and Services Small-Business (50 or fewer emp.) 10/11/2018 "I always recommend LunarPages to my clients" 5/5 What do you like best about HostPapa? Courtesy and knowledge of phone support. Willingness to escalate problems if fornt-line is unable. I have had many hosting companies refuse to help, or even blame me, whereas I would take the same problem to LP and they would solve it. Review collected by and hosted on G2.com. What do you dislike about HostPapa? Occasionally I'll find some program missing or not upgraded, like they didn't have a specific Python library (forcing me to move my program from LP to my own private server). That was disappointing but I don't expect them to be all things to all people. Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: LunarPages keeps up on the tech, and trains their technicians well. The front-line support has been unfailingly courteous and professional. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? Often my clients have problems with downtime or emails. LunarPages quickly and efficiently works with me (the webmaster) and my clients to solve the problems. I not only host my two sites at LP, but when building a site for the first time, I always recommend LunarPages as a hosting company for my clients. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-945380/official_response/edit) Thank you Jo Ann for such a comprehensive review and for recommending your clients to us :) Current UserValidated ReviewerSource: Organic CC Cristian C. President Small-Business (50 or fewer emp.) 12/11/2018 "They made changes to my website, busted it, 24 hours later it has not been restored" 0/5 What do you like best about HostPapa? There is very little to like. After they changed or updated server, website started going down 3-4 times a day. They blamed this on "excessive CPU". After 5 years of this exact website without "excessive CPU". Review collected by and hosted on G2.com. What do you dislike about HostPapa? They talked me into purchasing Managed Hosting for $40 a month. I did. Now the site is down. 24 hours ago and on 3 phone calls I asked that the site be restored. I am still waiting, site is still non-functional. Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: Stay away from this company, find better hosting elsewhere. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? I am trying to have a simple website hosted. That is all. But LunarPages does not seem capable of hosting reliably. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-1334953/official_response/edit) On Dec. 7th Cristian contacted us to let us know his site was down. After reviewing the account we discovered 2 WordPress sites that were 158 versions outdated at that time. They were also heavily exploited. His cron job was also causing a load issue on the server. After the technology updates to the server, Cristian's site began experiencing issues as his coding was not completely compatible with the updates. Due to the nature of the exploited content on the account, and the complexity of the coding (not a simple website as described), it did take longer than 24 hours to clean it up and get the site active again. We worked with him to remove the exploited files, update his scripts and cron job, and were able to get his site back online. This review came at the same time our management got on the phone with him to explain everything and get the site back up and running. Lunarpages is committed to reliability and security. That is why we keep our servers up to date with the latest technology and apply security patches when they become available. When the coding of old websites is not compatible with the latest technology, it is expected that there will be issues with the site in question. Lunarpages is also committed to helping customers correct those issues as quickly as possible. Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 11/29/2018 "Excellent Tech Services at LunarPages, Still the BEST" 5/5 What do you like best about HostPapa? The VPS tech, RV, exceeded my expectations--he was extremely knowledgeable and helped me identify my issues. He answered all of my questions and taught me how to implement the changes myself if I wanted to. He was creative in his approach to understanding the disk problem and easily fixed it. As usual with LunarPages Customer Support, you can expect to speak to an expert US-based tech who will spend as much time as needed help you and fixing any issues. Review collected by and hosted on G2.com. What do you dislike about HostPapa? Not a thing to dislike about LunarPages. I'm still extremely pleased with them. My VPS has virtually a 100% uptime every single month. They stay on top of my server and issue me notices when needed. The tech line is always available. Very very happy. Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: LunarPages knows what they are doing--they are still the best hosting company, with the best speed and uptime. There is just no need to look anywhere else. LunarPages has a long history, they have been in business a long time, and have exceptional tech service, whether you are a beginner or advanced. I strongly recommend getting a VPS with them so that you have their great customer service and hardware available at a moment's notice to you. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? They notified me that my diskspace was running low, and so the LunarPages tech helped me identify files on the server that could be cleaned up to improve diskspace. Had this been an issue with another company, I'm not confident I would have received such good customer service. LunarPages is still the best hosting company out there. Their tech service is beyond any other you can find. You are in safe hands with them. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-1264016/official_response/edit) Thank you for such an informative and positive review - and for hosting with us :) Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 8/29/2019 "Needed help about establishing domain in office 365 account." 5/5 What do you like best about HostPapa? We have no complaints. I am not an IT person, so cannot answer in detail. Review collected by and hosted on G2.com. What do you dislike about HostPapa? Customer support is not 24/7. We have needed help after office hours. Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: We like lunarpages. Would like to have help provided 24/7 by phone. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? It provides the services we need at a good price. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Lydia S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lydia S.") LS Lydia S. CEO Small-Business (50 or fewer emp.) 10/31/2018 "Dedicated Tech Support" 5/5 What do you like best about HostPapa? The dedicated tech support person, Eric, was knowledgeable, positive, and eager to help solve the issues I was having. Review collected by and hosted on G2.com. What do you dislike about HostPapa? Sometimes, it seems like the problem I'm having is something that should've been brought to my attention earlier. While the support is great, it can be reactive rather than proactive. Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: I've been a Lunarpages customer for 15 years. Until recently, it was just a regular shared hosting account but recently moved up to our own server. My perception is that Lunarpages delivers services and support equivalent to other much more expensive companies. Their uptime is virtually 100%. Support, by and large, is very good as long as you take a proactive approach. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? In launching a potentially high volume consumer site, it was deemed necessary to move for a co-hosting account to a our own server and dedicated support. The data migration and set-up did not go smoothly but the support personnel work very hard to make everything right eventually. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-1084186/official_response/edit) Than you Lydia for being our client for more than 15 years and for your very informative review :) Validated ReviewerSource: Organic JB Joyce B. Sr. Systems and Applications Manager Mid-Market (51-1000 emp.) 11/9/2018 "Amazing Experience: I Can Not Thank Them Enough" 5/5 What do you like best about HostPapa? Kelsey Hays went above and beyond to resolve our issue. She even had several chat sessions and phone calls to Tucows to understand why the DENIC (the.de registry) was rejecting pointing to our nameservers and how to resolve it! Review collected by and hosted on G2.com. What do you dislike about HostPapa? There is nothing that I dislike about Lunarpages. Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: I highly recommend them! They are fabulous and go above and beyond to help their clients out! I am happy to be contacted as a reference for Lunarpages! Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? We have used them for a number of services including Domain Registration and Hosting. Their knowledge and customer support is second to none. Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-1130429/official_response/edit) Thank you Joyce. We will ensure that Kelsey sees your amazing feedback :) Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 1/25/2019 "Great service" 5/5 What do you like best about HostPapa? They're very simple to use, the few issues I've had their support has been great to walk me through, they also have multiple tutorial videos to walk you through setting up your website. Review collected by and hosted on G2.com. What do you dislike about HostPapa? There really is nothing to dislike, they really make it easy to use. Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: If you want to get hosting from someone who is user friendly and will guide you along the way then Host Papa is the way to go. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? They're great for running your own website, they make it easy for a beginner and are open to expand. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Small-Business (50 or fewer emp.) 3/8/2019 "Pleasant Reps Who Know How to Solve Issues" 4.5/5 What do you like best about HostPapa? The reps are always helpful. Get to the point and offer advice. They know what they are doing and never give you the runaround. Always feel valued and that they are there to help and assist as best as possible. Very courteous as well. Review collected by and hosted on G2.com. What do you dislike about HostPapa? Open hours. Wish that you were open later. I think that it used to be open later. Review collected by and hosted on G2.com. Recommendations to others considering HostPapa: Top notch service. The support is always great. Just need to work around their hours. Review collected by and hosted on G2.com. What problems is HostPapa solving and how is that benefiting you? n/a Review collected by and hosted on G2.com. Show More Response from Amy Armitage of HostPapa [Editedit](https://www.g2.com/survey_responses/hostpapa-review-1900348/official_response/edit) Thank you for reviewing our services :) 5/8/2019 Validated ReviewerSource: Organic ## Questions about HostPapa? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about HostPapa ](https://www.g2.com/products/hostpapa/discussions/new) GU Guest User • Last activity almost 3 years ago What does Hostpapa do? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-does-hostpapa-do) GU Guest User • Last activity almost 3 years ago Is HostPapa free? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-hostpapa-free) [ View all Discussions ](https://www.g2.com/products/hostpapa/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 14 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/hostpapa/pricing) ##### ##### HostPapa Features Hosting Management Storage Limits Bandwidth Allowance Email Hosting [ View More Features ](https://www.g2.com/products/hostpapa/features) ##### Categories on G2 [Managed Hosting](https://www.g2.com/categories/managed-hosting)[WordPress Hosting](https://www.g2.com/categories/wordpress-hosting)[Domain Registrars](https://www.g2.com/categories/domain-registrars) [Managed Hosting](https://www.g2.com/categories/managed-hosting)[WordPress Hosting](https://www.g2.com/categories/wordpress-hosting)[Domain Registrars](https://www.g2.com/categories/domain-registrars)[VPS Hosting Platforms](https://www.g2.com/categories/vps-hosting-platforms)[Shared Hosting](https://www.g2.com/categories/shared-hosting)[Reseller Hosting](https://www.g2.com/categories/reseller-hosting) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What solution offers the best integration with EHR systems?](https://www.g2.com/discussions/what-solution-offers-the-best-integration-with-ehr-systems)[What are the most trusted WYSIWYG editors by product managers and web developers based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-wysiwyg-editors-by-product-managers-and-web-developers-based-on-user-reviews)[Which managed IoT services platforms are most trusted by operations leaders based on user reviews?](https://www.g2.com/discussions/which-managed-iot-services-platforms-are-most-trusted-by-operations-leaders-based-on-user-reviews) [Which UKG Marketplace apps integrate with existing HR and payroll systems to identify the best fit for your organisation?](https://www.g2.com/discussions/which-ukg-marketplace-apps-integrate-with-existing-hr-and-payroll-systems-to-identify-the-best-fit-for-your-organisation)[What are the top NLP platforms for enterprises that need strong API support so development teams can integrate language capabilities without rebuilding from scratch?](https://www.g2.com/discussions/what-are-the-top-nlp-platforms-for-enterprises-that-need-strong-api-support-so-development-teams-can-integrate-language-capabilities-without-rebuilding-from-scratch)[Is X1 Search worth it as a desktop search tool for a professional services team that needs enterprise-grade file and email retrieval, or does Alfred cover enough for a technical team's day-to-day needs?](https://www.g2.com/discussions/is-x1-search-worth-it-as-a-desktop-search-tool-for-a-professional-services-team-that-needs-enterprise-grade-file-and-email-retrieval-or-does-alfred-cover-enough-for-a-technical-team-s-day-to-day-needs) [Show MoreShow Less](javascript:void(0);)