Venkatesh K.
VK
Venkatesh K.
Product Manager
Small-Business (50 or fewer emp.)
"Best and Powerful Web Hosting services"
4/5
What do you like best about HostGator?

The support is mainly great and you get your queries answered very effectively. The pricing is also very competitive when compared with other services. Also we never had any major downtime. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

The frequent pitch from sales team for upselling sometimes feels annoying. But product wise there wasn't anything that we disliked Review collected by and hosted on G2.com.

Dan C.
DC
Dan C.
Digital Marketing
Small-Business (50 or fewer emp.)
"A reliable host provider for the past 8 years."
4.5/5
What do you like best about HostGator?

Nice interface and easy to navigate control panel. Implementation of new domains and email accounts is easy. Customer support is quick. I have 5 domains and use it often. Integration has been good to date. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

To be honest, nothing stands out that would be considered a major problem. Review collected by and hosted on G2.com.

Monika B.
MB
Monika B.
Educator
Small-Business (50 or fewer emp.)
"Hostgator: Boosting your website"
5/5
What do you like best about HostGator?

its user-friendly interface and accessibility, making it an excellent choice for individuals and small businesses looking for easy website hosting solutions. HostGator offers a straightforward setup process, a range of hosting options, and reliable customer support with many features. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

occasional issues with website loading speeds Review collected by and hosted on G2.com.

Ahmed C.
AC
Ahmed C.
Principal Scientist
Mid-Market (51-1000 emp.)
"auto-charged me $104 for renewal without my permission."
0/5
What do you like best about HostGator?

Their domain works smoothly and without any problems. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

We used to have a domain WSJP.INFO. We have canceled it and we have just received an e-mail that they auto-charged me $104 for renewal for 3 years. I never authorized this payment and I have called them and said that they cannot refund the money back. Be careful, make sure you cancel autopay. Review collected by and hosted on G2.com.

Deborishi  G.
DG
Deborishi G.
Business Analyst
Mid-Market (51-1000 emp.)
"A Reliable and affordable Hosting platform"
4.5/5
What do you like best about HostGator?

It is easy to use for hosting WordPress sites for our company. Customer Support is very friendly and effective. I used the WordPress hosting, Cpanel and email hosting as features. As it was for WordPress, the Cpanel was well configured by Hostgator in order to operate the multiples websites we have. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

There were cheaper options than the $3.75 offered currently for their base plan. Review collected by and hosted on G2.com.

MW
Michael W.
CTO
Small-Business (50 or fewer emp.)
"Far and away, the worst customer support of any company I've ever used"
0.5/5
What do you like best about HostGator?

At this point, nothing honestly. There's really nothing good about the service. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

Slower than the average hosting package of the same price, they overcram their servers. Their support is literally the worst I've ever dealt with and will leave your account in worse shape than when you spoke to them. Every HostGator support interaction consists of two parts, the first agent you talk to who tells you one thing, and then the second agent you talk to who tells you the first agent was mistaken and steered you wrong. By the end of it, something WILL be screwed up on your account.

Half the time you can't even get into your dashboard because of their aggressive Cloudflare configuration that rate-limits you. Review collected by and hosted on G2.com.

Tina M.
TM
Tina M.
Supervisor
Small-Business (50 or fewer emp.)
"Great help"
5/5
What do you like best about HostGator?

They have great support for getting started building your own website! Review collected by and hosted on G2.com.

What do you dislike about HostGator?

Nothing at all negative about this program. It could be free is all. Review collected by and hosted on G2.com.

James N.
JN
James N.
Network Technician
Mid-Market (51-1000 emp.)
"Trinidad System Admin Review"
3.5/5
What do you like best about HostGator?

HostGator's support is actually pretty timely for such a large entity, any issues major or minor were treated with prompt service

The Cpanel provided a very comprehensive layout for Web Administration so implementation was easy

Access to the DB also allowed for transfering of websites without much issue Review collected by and hosted on G2.com.

What do you dislike about HostGator?

The inital rise in cost when we renewed after the first year Review collected by and hosted on G2.com.

Seeril S.
SS
Seeril S.
Owner
Small-Business (50 or fewer emp.)
"Hostgator Review"
4.5/5
What do you like best about HostGator?

Support is very good. Cloud hosting provides the best experience. Review collected by and hosted on G2.com.

What do you dislike about HostGator?

Nothing. Sometimes times server goes down, but it is OK. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Pretty renowned web hosting"
4/5
What do you like best about HostGator?

Easy to use , customer care team is good at handling backend compaints. implementaion and integration is seemless and easy.

Being a web hosting the frequecy of use is obviously high Review collected by and hosted on G2.com.

What do you dislike about HostGator?

HostGator is a bit more expensive than some others, but you can find similar services for less money. Still, HostGator's quality is really great.But there is not much to complain about. Review collected by and hosted on G2.com.