I'm looking forward to Ease of Use and more income and bookings. I'm also liking the customer service in the onboarding process. Mateo is making it so much easier for us when it is normally quite difficult. The website is nice and Google will hopefully be helpful. Review collected by and hosted on G2.com.

I'm not liking that we are not connected to VRBO yet and that we aren't getting as many bookings during our month that is supposed to get us in the black. We chose a bad time to transition. We hope that it works out and pays off in the next couple months. Google's price is not accurate. We price higher farther out and lower closer to the date and google only shows the far out pricing. Review collected by and hosted on G2.com.

I had the pleasure of being onboarded with Hostaway by Joyce, and I couldn’t be more impressed. Joyce was absolutely amazing from start to finish—knowledgeable, patient, and incredibly supportive. She answered all of my questions thoroughly and ensured I felt confident and well-prepared to move forward. The entire onboarding process was seamless and perfectly executed. It’s rare to experience such exceptional service, and Joyce truly went above and beyond. A huge thank you to her and the Hostaway team for such a professional and enjoyable experience! Review collected by and hosted on G2.com.

i would probably add more options to personalize the website and create catagories for 1,2,3,4 bedroom properties in a drop down box format on the home screen

i would also make it easier to set seasonal rates over different dates. (example Christmas period, school holidays) without having to go each property calendar. similar to lodgify Review collected by and hosted on G2.com.

People on phone support. Karl was great. Owner's statements allow a property management company to automate that feature. Adding clean only properties on the calendar allows a property management company to only have one calendar instead of two, saving many hours of work. Allows you to scale and be more profitable in the long run, and increase the value of you company and your life. Review collected by and hosted on G2.com.

When you turn on the Booking Window it removes all your blocks on the calendar. Gotta fix that. Review collected by and hosted on G2.com.

Ease of use, the platform design, and customer support are top-notch. Review collected by and hosted on G2.com.

not much, just small details that will be improved Review collected by and hosted on G2.com.

for connecting to channels - Krish Arandia was very helpful Review collected by and hosted on G2.com.

can be complicated, will need to call support on some functions Review collected by and hosted on G2.com.

Integrating with Hostaway has been a great way for more exposure to many other platforms we otherwise would not have access to. Onboarding with Mateo has been fun, pleasurable and feel we won the lottery while working with Mateo thought out the process. Give that man a CAPE! Review collected by and hosted on G2.com.

So far, the dashboard via the website is much more robust than the mobile app. For such a robust software, please create a seamless integration like you have helped us to integrate our listings. Sad to miss Mateo after our lovely onboarding experience. Review collected by and hosted on G2.com.

I was working Pax tonight on a complicated issue that I had created by doing something wrong. They are always willing to help and have the best customer and technical support I have seen from any company. I have used multiple software platforms as a STR manager for 8 years, 55 properties, and over 3500 bookings! Hostaway is by far the best I have used and from start to finish they allow me to manage many properties successfully. Review collected by and hosted on G2.com.

I have not found anything yet. I have used multiple other platforms and truly can attest that Hostaway has been by for a the best. Review collected by and hosted on G2.com.

I got an issue today, with a listing on AirBnb. I called the support, Jeriko answered, and he was of a great great help. Veri patient, leading me through all the steps. Thank you Jeriko. Review collected by and hosted on G2.com.

I don't like very much, that when I am listing a new property on AirBnb I don't get the feed back of what is wrong. I am like blind, searcing for a possible mistake, which is the reason the listing don't get exported. It is also time consuming. Take a look on that please / Alex Review collected by and hosted on G2.com.

Centralized location to manage all properties Review collected by and hosted on G2.com.

There was a slight learning curve to get used to the platform Review collected by and hosted on G2.com.

I've been using Hostaway for managing my short-term rental properties, and it has made a world of difference. The app's interface is clean and user-friendly, which makes managing multiple listings a breeze.Their customer support team has been responsive and helpful whenever I’ve needed assistance. Special thanks to Mel for all the help!

Overall, Hostaway has helped streamline my operations, reduce manual work, and increase efficiency. Highly recommended for anyone managing multiple properties! Review collected by and hosted on G2.com.

Until now there is nothing bad to mention. Review collected by and hosted on G2.com.