Tenn V.
TV
Tenn V.
Small-Business (50 or fewer emp.)
"User-Friendly and Efficient with Minor Limitations"
5/5
What do you like best about Hostaway?

I use Hostaway for managing my four rental units in Manila, and I like that it's user-friendly. The interface is easy to navigate, which makes streamlining tasks straightforward. The setup was pretty easy too, thanks to Pam Patricio, my onboarding agent, who made it really easy for me to understand everything about Hostaway. Review collected by and hosted on G2.com.

What do you dislike about Hostaway?

It would be nice to have the ability to print or download a calendar of tasks for my cleaners. Not all of them have cellphones or access to the internet. Review collected by and hosted on G2.com.

Pam .
P
Pam .
Virtual Ass
Small-Business (50 or fewer emp.)
"Lightning-Fast Support—Issue Resolved Instantly"
5/5
What do you like best about Hostaway?

Excellent support from Corina: a fast response, and she resolved the issue instantly. No if’s, no buts. Review collected by and hosted on G2.com.

What do you dislike about Hostaway?

Nothing, everything is perfect, awesome! Review collected by and hosted on G2.com.

Victoria S.
VS
Victoria S.
CEO
Small-Business (50 or fewer emp.)
"Powerful Automation, Dynamic Pricing, and an Easy-to-Use Booking Engine"
5/5
What do you like best about Hostaway?

The support is #1. The scope of automation, the dynamic pricing, the booking engine and the relative ease to navigate for someone like me who is not tech savy Review collected by and hosted on G2.com.

What do you dislike about Hostaway?

Listing pricing per property. I can't import my excel spreadsheet of 400 past guests contact details. Review collected by and hosted on G2.com.

Richard D.
RD
Richard D.
Owner of Birdstone Nests
Small-Business (50 or fewer emp.)
"Great Help Switching Currency Settings"
5/5
What do you like best about Hostaway?

Nino was a great help with changing my currency setting from USD to CAD. Review collected by and hosted on G2.com.

What do you dislike about Hostaway?

Sometimes complicated. Would love for it to be more user friendly. Review collected by and hosted on G2.com.

Jessalyn M.
JM
Jessalyn M.
Owner
Small-Business (50 or fewer emp.)
"A Constant, Reliable Assistant Every Time I Call"
5/5
What do you like best about Hostaway?

The constant assistant when I call customer support. Everyone is pretty nice and try their best to assist me with my needs. Review collected by and hosted on G2.com.

What do you dislike about Hostaway?

There are some areas that can be improved, in my opinion. Review collected by and hosted on G2.com.

Melanie M.
MM
Melanie M.
Owner
Small-Business (50 or fewer emp.)
"Reliable Cross-Platform Calendar with Excellent Customer Service"
4.5/5
What do you like best about Hostaway?

A calendar across many platforms that we can rely on. Excellent customer services. Review collected by and hosted on G2.com.

What do you dislike about Hostaway?

Nothing - it took us a few weeks to get used to the software but very happy now Review collected by and hosted on G2.com.

Lori O.
LO
Lori O.
bookkeeper
Small-Business (50 or fewer emp.)
"Easy Answers and Quick, Helpful Support from Shakira"
5/5
What do you like best about Hostaway?

Easy to find answers and quick response from Shakira Review collected by and hosted on G2.com.

What do you dislike about Hostaway?

price matching, in my position i dont use this Review collected by and hosted on G2.com.

Elian M.
EM
Elian M.
Small-Business (50 or fewer emp.)
"Thanks to Camila for everything, a worker eager to help others."
5/5
What do you like best about Hostaway?

I really like the Hostaway support team. The initial setup was very easy thanks to Camila. I also appreciate the use of the calendar to see things, although I would like Sunday to be on the left. Review collected by and hosted on G2.com.

What do you dislike about Hostaway?

I would like the ability to organize the calendar more, and for the reservations to be distinguished more by platforms depending on the color, so that it is intuitive. Review collected by and hosted on G2.com.

Roderick D.
RD
Roderick D.
Supervisor, weekend
Small-Business (50 or fewer emp.)
"Effortless Property Management with Hostaway"
5/5
What do you like best about Hostaway?

I really like that Hostaway is a one-stop shop from a management point of view. I can see the reviews, check the payments, and look at the listing all from one platform. The initial setup was quite easy too, thanks to Warren Figueroa who explained and walked me through the steps clearly. Review collected by and hosted on G2.com.

What do you dislike about Hostaway?

i like everything so far Review collected by and hosted on G2.com.

Manager B.
MB
Manager B.
Property Manager
Small-Business (50 or fewer emp.)
"Amazing Automation, UI, AI Features, and Channel Integrations"
5/5
What do you like best about Hostaway?

After coming from Streamline it has been so nice using Hostaway. The automation, user interface, AI features, and channel integration options are amazing! Review collected by and hosted on G2.com.

What do you dislike about Hostaway?

So far I have nothing that I dislike about Hostaway right now. Review collected by and hosted on G2.com.