--- title: Hostaway Reviews meta_title: 'Hostaway Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 415 reviews by the users' company size, role or industry to find out how Hostaway works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 415 scale: '5' date_modified: '2026-08-01' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Hostaway Reviews **Vendor:** Hostaway **Category:** [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e) **Average Rating:** 4.8/5.0 **Total Reviews:** 415 ## About Hostaway Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth. Grow your business, manage all reservations, automate guest communication, sync listings across channels like Airbnb and Vrbo, and boost direct bookings from one unified platform, saving you up to 60 minutes per reservation. WHAT YOU CAN DO WITH HOSTAWAY \*Grow and manage bookings across major channels (Airbnb, Vrbo, Booking.com, Google) \*Real-time sync on availability, pricing, and calendars across all connected channels. \*Manage all reservations and conversations in one unified inbox. \*Automate 93% of repetitive guest communication with AI Replies. \*Increase earnings by 25%+ with Dynamic Pricing. \*Track performance with advanced reporting and insights. \*Self-serve Owner Portals and automated statements for professional, transparent owner reporting \*Connect your 200+ tools through powerful integrations. \*Create or connect your own direct booking website to cut OTA commissions Everything works together, so you don’t have to. WHY HOSTS CHOOSE HOSTAWAY Built for property managers and hospitality brands scaling from 5 to 500+ properties, Hostaway grows with you. Knowing that 24/7 hospitality needs immediate assistance, Hostaway provides: \*Award winning 24/7 phone support, with help always a call away. \*A comprehensive Help Center for self-service. \*A 97%+ customer satisfaction rating. \*Global, multi-language team coverage for local understanding. When something matters, you get real help, fast. GET STARTED Get Hostaway and experience a smarter way to manage your vacation rental business, one that’s built to scale with you. ## Hostaway Pros & Cons **What users like:** - Users commend the **helpful customer support** at Hostaway, highlighting patience and effective guidance during issues. (28 reviews) - Users find Hostaway's **ease of use** invaluable for managing listings and syncing accounts effortlessly. (23 reviews) - Users commend the **thorough onboarding experience** with Ace, enhancing their understanding and readiness for the platform. (20 reviews) - Users value the **easy integration with OTAs** and efficient multi-platform management offered by Hostaway. (9 reviews) - Users appreciate the **intuitive interface** of Hostaway, facilitating smooth management and onboarding experiences. (9 reviews) - Integrations (8 reviews) - Booking Management (7 reviews) - Users love the **automation capabilities** of Hostaway, which streamline tasks and enhance overall efficiency in managing bookings. (5 reviews) - Users love Hostaway for its **user-friendly platform and excellent customer support** , making rental management effortless and efficient. (5 reviews) - Website Building (5 reviews) **What users dislike:** - Users find **missing features** in Hostaway, such as limited app functionality and unclear fee structures, frustrating. (6 reviews) - Users find Hostaway **expensive** , with unexpected fees and costs that diminish value despite useful features. (5 reviews) - Users find the **limited options** within Hostaway frustrating, particularly with missing app features and unexpected fees. (5 reviews) - Users find the **onboarding process inefficient** , requiring multiple sessions and scheduling challenges for timely completion. (4 reviews) - Users find the **complexity** of Hostaway overwhelming, requiring significant time to learn and navigate effectively. (3 reviews) - Not User-Friendly (3 reviews) - Users report **poor customer support** with long hold times and inconsistent answers, affecting overall satisfaction. (3 reviews) - Time-Consuming Reporting (3 reviews) - Outdated Interface (2 reviews) - Payment Issues (2 reviews) ## Hostaway Discussions - [his is a simple system to use;](https://www.g2.com/discussions/his-is-a-simple-system-to-use) - 1 comment, 1 upvote - [Where is Hostaway based?](https://www.g2.com/discussions/hostaway-where-is-hostaway-based) - 1 comment - [What does Hostaway cost?](https://www.g2.com/discussions/what-does-hostaway-cost) - 1 comment - [View Hostaway pricing details and edition comparison](https://www.g2.com/products/hostaway/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+20%3A52%3A32+-0500&secure%5Bsession_id%5D=136efc03-2d09-4776-b52a-b96e98921b41&secure%5Btoken%5D=75ae69a57387ca13d275d6e93d711be0d51eb342bf1dadb940021ebcb09e5c9f&format=llm_user) ## Hostaway Integrations - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [Beyond](https://www.g2.com/products/beyond-beyond/reviews) - [Booking.com for Business](https://www.g2.com/products/booking-com-for-business/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Enso Connect](https://www.g2.com/products/enso-connect/reviews) - [KeyNest Lockers](https://www.g2.com/products/keynest-lockers/reviews) - [Minut](https://www.g2.com/products/minut/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [PriceLabs](https://www.g2.com/products/pricelabs/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [SuiteOp](https://www.g2.com/products/suiteop/reviews) - [TurnoverBnB](https://www.g2.com/products/turnoverbnb/reviews) ## Hostaway Features **Administration** - Integrations - Inventory Management - Automation - Calendar - Reporting & Analytics **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Agentic AI - Vacation Rental** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Administration** - Inventory Management - Integrations - Automation - Reporting & Analytics - Calendar **Marketing** - Marketing Tools - Online Reputation Management **Marketing** - Online Reputation Management - Marketing Tools ## Top Hostaway Alternatives - [Guesty](https://www.g2.com/products/guesty/reviews) - 4.5/5.0 (109 reviews) - [Lodgify](https://www.g2.com/products/lodgify/reviews) - 4.2/5.0 (71 reviews) - [Hosthub](https://www.g2.com/products/hosthub/reviews) - 4.7/5.0 (28 reviews)