Potak L.
PL
Potak L.
Small-Business (50 or fewer emp.)
"Automate your STR business successfully"
5/5
What do you like best about Hospitable.com?

The ability to integrate multiple devices, services to all be managed on one platform for our STR property. The platform is easy to use and quick to setup, with many features built in to effectively manage our property. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Sometimes the inquiries or messages do not show up right away when using the hospitable app for myself or my partner/co-host. But after closing the app and re-opening it, new messages usually populate. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"saves me time like a personal assistant"
4.5/5
What do you like best about Hospitable.com?

Some Hospitable benefits for me:

- One calendar showing all reservations (vrbo, airbnb, booking .com, and houfy - houfy I have to manually add since it doesn't integrate w houfy, but they are only a few so no biggie 🗓

- auto messages for frequent questions like pets, stairs, early check in, pre approvals expiring, upsells from previous or after night if open before a week or any time I want, etc ✉️

- sends my cleaning crew a text msg w all details for new bookings- I can see the picture, full name, location, phone number of Airbnb requests before its confirmed. As long as its on their profile I see it- keeps record of customer's email. I request guest email on my booking confirmation msg and once customer sends it, it auto saves it under customer name for easy finding 🎊

- auto reviews for Airbnb guests, and one of my favorites delaying the review until the last day for a bad review. Or waiting to post reviews until after I get superhost. I was there on the line w 4.82 and I didn't want to take a chance lol

- able to do markup prices for airbnb, vrbo and booking .com - since their fees are different Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Hospitable has its bugs here and there, like booking .com msgs not coming in, or vrbo not syncing. Wish these didn't happen but oh well. For $25 a month (only 1 property) the time savings is worth it. Review collected by and hosted on G2.com.

Amy S.
AS
Amy S.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"A growing company that is LISTENING to what Hosts want!"
5/5
What do you like best about Hospitable.com?

Town halls that inform and educate. Customer service really helps me figure out problems (usually my own). TECH & Heart & soul in a business. Love the upvote for new services. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Would like to have a flat rate that I can bill owners at once a year. I prefer yearly payments over many monthly payments. Not seeing inquiries in the inbox (but that might be a setting) Review collected by and hosted on G2.com.

Yves-Richard D.
YD
Yves-Richard D.
Small-Business (50 or fewer emp.)
"I am on Team Hospitable."
5/5
What do you like best about Hospitable.com?

Hospitable seems to always be there for me. It's tempting to try other programs but why leave when it geniunely seems like they want you to be successful. Plus, whatever Hospital is missing, they are working on getting. The customer service was excellent and friendly. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

In the short term rental space, Hospitable seems to be less recognized than other programs but I see it changing. Thanksfully, Hospitable's main functions allow me to contiunue to operate my short term rental very well. Review collected by and hosted on G2.com.

Christine Lee S.
CS
Christine Lee S.
Lecturer of Photography
Small-Business (50 or fewer emp.)
"Expert hosting software"
5/5
What do you like best about Hospitable.com?

Hospitable.com is the perfect companion software for running multiple short term rentals. The messaging system is my favorite feature. Is it easily automate one of the most time-consuming tasks of hosting. And the pricing is extremely reasonable for the tools and resources you get. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Not every aspectof Hospitable.com is intuitive. It's also missing a couple of features I would have expected, such as a reservation list for you, outside of the inbox, and more flexibility within the website templates for direct booking. Review collected by and hosted on G2.com.

Brandon W.
BW
Brandon W.
Small-Business (50 or fewer emp.)
"Great for Newbies"
4/5
What do you like best about Hospitable.com?

The interface is simple and intuitive. In addition the use of AI is progressive enough to be helpful but not so progressive that it is scary Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

VRBO integration sucks (VRBOs problem I know). Would love better 1:1 onboarding. Not just one session. But sessions to maximize use and value from the tool Review collected by and hosted on G2.com.

Patricia A.
PA
Patricia A.
Operations Manager
Small-Business (50 or fewer emp.)
"Easy to use and a very complete software"
4.5/5
What do you like best about Hospitable.com?

The intergrations, and all the automatization. I can also use it for all my platforms, including Direct Bookings. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Its been taking quite a long time to get a response from the CS. Also, would like to be able to attach pictures to the guest communications. Review collected by and hosted on G2.com.

Response from Miles Hobson of Hospitable.com

Thanks, Patricia!

GH
garrett h.
Small-Business (50 or fewer emp.)
"Best PMS for Short Term Rentals"
5/5
What do you like best about Hospitable.com?

I've used other softwares (even much more expensive ones) to manage my short term rentals and Hospitable is by far the best. They are incredibly user friendly and easy to get set up. Their customer support is AMAZING. I recommend them to all short term rental hosts for its ease of use, amazing pricing, and beautiful interface. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Hospitable works perfect for most people. The only downside is their integrations. They are quickly adding more and more integrations however and already integrate with most widely used softwares in the industry so it is not a huge issue. Again they are the best for most small hosts and even most mid size businesses Review collected by and hosted on G2.com.

Chris S.
CS
Chris S.
Small-Business (50 or fewer emp.)
"Hospitable is the best"
5/5
What do you like best about Hospitable.com?

Hospitable's support is the best and the implmentation is was wasy! WE USE IT EVERY DAY AND COULD NOT RUN OUR BUSINESS WITHOUT IT! I love hte willingness for new features like calendar functions and smart locks. Then the integration with other tools are great too. Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

Direct Booking site needs better design. Review collected by and hosted on G2.com.

Chris B.
CB
Chris B.
Senior Human Resources Business Partner
Small-Business (50 or fewer emp.)
"Extremely user friendly with lots of resources"
5/5
What do you like best about Hospitable.com?

That its connected to both Aribnb and VRBO and Booking if you use them Review collected by and hosted on G2.com.

What do you dislike about Hospitable.com?

VRBO seems to be disconnected often. Not a lot, but more then ayou would epect. That could be a VRBO thing. Review collected by and hosted on G2.com.

Response from Miles Hobson of Hospitable.com

Thanks for the kind words, Chris