One of the biggest advantages at Altaro is the technical support in case of problems Review collected by and hosted on G2.com.

The only thing that could be the downside is the price, since the verry basic package is gone Review collected by and hosted on G2.com.

Altaro's single pane of glass dashboard is the real winner here. All installation instances are directly accessible and can easily be verified if a backup occurs. The licensing model does not care how many installations of backup manager software is installed as it is billed on a per virtual machine basis. The creation and setup of backup templates that can apply to all installations and customers saves time and allows the MSP to set a standard backup practice easily and quickly after installation. You have the option of providing your own storage solution. Review collected by and hosted on G2.com.

We would prefer if the Physical backup manager were more in line with how the VM backups operate. Currently, they are viewed through the same dashboard; however, the physical backups have several limitations and cannot be fully configured from the dashboard. Application of the templates similar to how the VM backup operates would be a blessing. Review collected by and hosted on G2.com.

The single cloud management console, single pane of glass view, can do updates for the backup agents from the console. Can run backup jobs from the console etc. Very well designed.

For me, Altaro's support is absolutely world-class, and from the few times I had to make use of it, I never had to wait long for any answers. Review collected by and hosted on G2.com.

I cannot say that I dislike Altaro at all. Review collected by and hosted on G2.com.

Ease of use for administrators of all levels, simple installation, simple architecture Review collected by and hosted on G2.com.

No sure, did not try all features (replication for example) Review collected by and hosted on G2.com.

We've been using Altaro VM backup for several years and it has proven to be a very reliable and flexible solution for our company. Review collected by and hosted on G2.com.

I wish they offered a 'dark theme' to the GUI. The text contrast can be a little light for 'old eyes'. Review collected by and hosted on G2.com.

The CMC portal allows us to oversee all our customers and their backup statuses efficiently. Their post support via the live chat/email/remote sessions are very helpful. Review collected by and hosted on G2.com.

The M365 backup side of things doesn't feel as intuitive as their VM backup, but to the vendor's credit, this is improving, and their support is responsive on these matters/issues when we raise them. Review collected by and hosted on G2.com.

Ticks all the backup features you need for a reasonable monthly cost. We enjoy the offsite server backup option as this allows us to offer offsite backups to clients as well as the software itself. Review collected by and hosted on G2.com.

We have found that restore times can take quite a while, they always way without fail, but we have found that a simple VM can take around 2-3 hours to restore. Review collected by and hosted on G2.com.

I have been using Altaro almost since the first day of its creation.

Beyond the ease of management and installation, as many times as I had to use it in hardware failures, it was always there to cover the malfunction.

All of the above combined with the very competitive purchase price is always the first choice I recommend to my company's customers. Review collected by and hosted on G2.com.

Manual Backup Retention on Free Edition... Review collected by and hosted on G2.com.

Very simple installation and configuration. Error-free working. Recovery fast and effective. Outstanding feature list. The innovative user interface which is simple and very easy to use. Review collected by and hosted on G2.com.

I need type credentials every time, even though I use the remember me feature. Frequently I forget select backup location or schedule for VMs, it would be good if it alert me the software. Review collected by and hosted on G2.com.

How easy it is to use and how user friendly it is. The support is excellent and I love everything about it especially the O365 back up solution with unlimited retention Review collected by and hosted on G2.com.

I would suggest to have a log error analyser like a exchange header analyser sometimes the logs aren't super clear and I contact the support for it Review collected by and hosted on G2.com.