One of the most important thing it does well is providing support from day one, and the team is very friendly, knowledgeable and quick to help where need be. We have seen an improvement in cyber risky behavior since rolling a number of tools, from phishing simulations, e-learning and phish alarm. It is very nice to be able to work with one company who does many things well vs multiple partners for different aspects of security awareness training. Review collected by and hosted on G2.com.

Some of the reporting numbers for simulated phishing could be better. Review collected by and hosted on G2.com.

The security training is always up-to-date and highly engaging which led to a high adoption rate among our end users and it is better educating all employees on how to evaluate emails for malicious activity. I like that the program is appropriate for phishing awareness and their team is very supportive helping us consistently use the program to improve our security awareness training. Review collected by and hosted on G2.com.

I have had a great experience every step of the way with nothing to dislike as the program is excellent in offering quality training and has very good customer support. Review collected by and hosted on G2.com.

It is a great program for creating email phishing simulations to raise phishing awareness and it even includes detailed reports to track employee performance. It has a large collection of blogs and videos to train employees on cyber attacks and I like that whenever we needed assistance, the support team were quick to jump in and resolve the issue within minutes which it the best security training program we have used. Review collected by and hosted on G2.com.

There is not really anything we dislike we are very satisfied with the program and the experience has been a good one. Review collected by and hosted on G2.com.

Hornetsecurity security Awareness Service is the sophisticated platform that we needed most for anomalies detection across our network. It is easy to analyze security threats from the social graph and configure actions based on real-time insights. The customer support team offers exceptional help from any raised concerns from my team. Review collected by and hosted on G2.com.

The main challenging task that I have faced is the steep learning curve from complex technical tools. The initial configuration with existing security infrastructure was not smooth due to technical errors that arised from most trials. Review collected by and hosted on G2.com.

It supports effective phishing awareness training with its vast variety of training material from short videos, to informational blogs and cyber quizzes meaning staff get very good guides related to cybersecurity and phishing. From the start, the support received has been excellent with weekly catch-up calls to see how we are getting on and any tickets raised are responded to almost immediately. Review collected by and hosted on G2.com.

The service is reliable and worked without any downtime and what we get fresh content on a regular basis so its definitely working great for us. Review collected by and hosted on G2.com.

Great program that we use to educate employees on cybersecurity and I like that it includes a phishing simulation tool that sends simulated phishing emails to test user’s ability to recognize and respond to attacks. The training videos are very helpful in pointing out scam emails to our employees and the webinars ensure they receive comprehensive cybersecurity training. Review collected by and hosted on G2.com.

Nothing to dislike about it the training is simple to manage and the support team is quick to assist with any issues and rectification times are fast. Review collected by and hosted on G2.com.

It reliably simulates phishing attacks to train employees to recognize and avoid phishing attempts that reach their inboxes making it a great way to spread awareness on cybersecurity and other IT related threats. I find the support team great to work with and they have been consistent in following up to ensure our satisfaction and that the use of the service meets our needs. Review collected by and hosted on G2.com.

At the moment I have not found any flaws since the learning is both practical and engaging and the support team is very helpful. Review collected by and hosted on G2.com.

Kudos to solid,complete security awareness and engagement solution through AI generated phishing simulations that helps to train our employees to identify spam emails and avoid clicking on them.I love it's seamless intergrations to third party solutions for advanced real-time monitoring of dark web and device protection.I like it for neatly organized interface for ease of use. Review collected by and hosted on G2.com.

It rocks with Game changing AI which does impeccably with phishing simulations, saving me time and effort. Review collected by and hosted on G2.com.

It has a wide variety of cyber security awareness material ranging from short videos, engaging quizzes and blogs, and it’s easy to add new employees into the module allowing me to keep track of the training they complete. It brings a high level of awareness to our staff and teaches them to be aware of malicious emails. Review collected by and hosted on G2.com.

Improving the overview of all scheduled training allowing us to view a week, month or year of scheduled activities would greatly aid my scheduling efforts. Review collected by and hosted on G2.com.

I appreciate the Hornetsecurity Security Awareness Service for its fast deployment, especially with the spear phishing engine, which is a massive operational win for us. I'm impressed with the employee security index (ESI), a patented benchmark that provides a clear score of our company's security culture and helps in effectively reporting progress to the board. The simulations are incredibly realistic, and the ESI benchmarking is top-tier. Being able to roll out company-wide simulation units quickly is a major highlight. The initial setup was also transparent and fast, thanks to the API handshake with Microsoft's ecosystem. Our first company-wide baseline simulation was live and sending emails in under thirty minutes. Overall, it's an ideal tool for organizations needing a high-quality, professional security training program without managing a complex manual platform. Review collected by and hosted on G2.com.

While the automated library and system survey are updated regularly, having more robust options for custom scenarios would be a plus. Sometimes we want to simulate a very specific internal process, like a phish mimicking a particular internal tool or a specific local office event. The current custom scenarios can feel a bit limited compared to the high-quality premade templates. I'd also like to see an even tighter one-click whitelisting for Microsoft 365 Defender, as we still have to manually verify the advanced delivery settings every time. Review collected by and hosted on G2.com.