--- title: HorizonIQ Cloud Reviews meta\_title: 'HorizonIQ Cloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 34 reviews by the users' company size, role or industry to find out how HorizonIQ Cloud works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 34 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # HorizonIQ Cloud Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by HorizonIQ Cloud but has limited features. Are you part of the HorizonIQ Cloud team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! HorizonIQ Managed Private Cloud delivers fully managed, single-tenant virtualization environments powered by Proxmox VE or VMware vSphere. Each cluster includes a minimum of three high-performance nodes, configurable with up to 48 cores (96 threads), 4TB RAM, and 10Gbps networking per node. Designed for businesses running mission-critical workloads like AI/ML, VDI, and large-scale databases, this solution includes integrated 10Gbps firewalls, scalable hyperconverged or dedicated storage, and flat-rate pricing. With full hypervisor access, optional HA configurations, and centralized management via the Compass Portal, HorizonIQ provides the control of private infrastructure with the ease of a managed service. * * * Seller [HorizonIQ](https://www.g2.com/sellers/horizoniq) Discussions [HorizonIQ Cloud Community](https://www.g2.com/products/horizoniq-cloud/discuss) Solution Type All-in-One Overview by Laura Vietmeyer Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 10 months [ View More Pricing Information ](https://www.g2.com/products/horizoniq-cloud/pricing) ## Top-Rated Alternatives [ ![DigitalOcean](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DigitalOcean") DigitalOcean 4.6/5(756) ](https://www.g2.com/products/digitalocean/reviews) [ ![Pantheon](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pantheon") Pantheon 4.4/5(725) ](https://www.g2.com/products/pantheon/reviews) [ ![WP Engine](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WP Engine") WP Engine 4.6/5(358) ](https://www.g2.com/products/wp-engine/reviews) [ View All Alternatives ](https://www.g2.com/products/horizoniq-cloud/competitors/alternatives) ## User Insights Average based on 34 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Ravi C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravi C.") RC Ravi C. Cloud Engineer Information Technology and Services Enterprise (\> 1000 emp.) 11/15/2022 "INAP Cloud is superb in handling data-intensive workloads & offers highly available instances" 4/5 What do you like best about HorizonIQ Cloud? Compute service offered by INAP Cloud is simplistic, with low latency & high-performance deployments. The availability of instances is supported across all regions, which is great for our organization. We can easily set up alert notifications depending on our budget allocations so that we don't exceed our cloud expense threshold limit. Review collected by and hosted on G2.com. What do you dislike about HorizonIQ Cloud? We have only recently started to use the cloud platform services offered by INAP Cloud. So far, we haven't encountered any dislikable features in its platform. It provisions suitable infrastructure to instantiate our applications without much complexity or hidden costs. Review collected by and hosted on G2.com. What problems is HorizonIQ Cloud solving and how is that benefiting you? INAP Cloud facilitates the automation of our data-intensive workloads deployed on its environment. It provides comprehensive, easy-to-use services and grants visibility on crucial metrics such as storage availability, CPU usage and memory allocation. Overall, we are satisfied with the infrastructure-as-a-service deployments & highly available instances offered by INAP Cloud to meet our customer demands. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Trookie Mäklare P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trookie Mäklare P.") TP Trookie Mäklare P. Real Estate Agent Mid-Market (51-1000 emp.) 11/29/2020 "INAP cloud provides cloud storage facility making the data available on hand anytime" 5/5 What do you like best about HorizonIQ Cloud? One of the major upsides of inap is its support staff. They are not only always available but are extremely friendly too and are willing to undo any problem that pops up. The flexibility to provide solutions also adds up to the positive points of the commendable support service. The chances of service blackout are minimal, making the service available most of the time. The customization option is a biggie as it allows a person to modify things according to his specific requirements. The servers are pretty responsive and provides easy management of data . The price is worth for the quality you get and the services are worth the buck you pay for. The option of shield plus reduces any type of cyber attacks dramatically making it one of the most secure cloud service agent. The accessibility of service via phone is a huge plus point making it stand above its counterparts. Review collected by and hosted on G2.com. What do you dislike about HorizonIQ Cloud? The support team isn't big enough which at times may be a hindrance since there is a lack of hands on people available for service at a point. The lack of number increases the chance of careless mistakes which makes certain companies hesitant since they can't risk much. There are times when abuse complaints are not handled in the right manner, making the situation annoying at times. The absence of email option is an issue too. The locations available globally are limited and migration isn't of large range too Review collected by and hosted on G2.com. What problems is HorizonIQ Cloud solving and how is that benefiting you? INAP cloud is a pretty good service agent the price being a bit higher then its competitors in the market which can be a slight issue, but the prime quality they provide is worth the money you pay for. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Krasimir V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krasimir V.") KV Krasimir V. Tutor Independent Contractor Internet Small-Business (50 or fewer emp.) 11/20/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Dependable and fully customizable products and services" 5/5 What do you like best about HorizonIQ Cloud? After some period of choosing different Hosting providers including self hosting options, we stop on SingleHop, because of some very simple yet significantly important features available for their customers: 1. Friendly and always willing to help staff 2. Fully customizable options for the customer needs, that allows to achieve a better hosting solution when compared with Amazon AWS, Google or Microsoft. 3. For our over six years work experience, we NEVER had service blackout! 4. Fully managed support for dedicated servers is outstanding and provide seamless and easy management and secure hosting services. Review collected by and hosted on G2.com. What do you dislike about HorizonIQ Cloud? Honestly, I can't thing about anything that I would dislike. Till this moment, everything is just perfect. Review collected by and hosted on G2.com. Recommendations to others considering HorizonIQ Cloud: This is company where you can receive the best service, product and support s long you know what you are looking for! Great for custom solutions as well for shelf ready packages and high quality of hosting services Review collected by and hosted on G2.com. What problems is HorizonIQ Cloud solving and how is that benefiting you? We have multiple custom software applications hosted on dedicated servers with SingleHop including third party customer hosting service we provide, for which we host extensive databases, and also custom software applications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite GU G.Skill U. Mid-Market (51-1000 emp.) 9/25/2018 "Full service Hosting " 5/5 What do you like best about HorizonIQ Cloud? They will help to the best of their ability. Support is easy to reach so it feels like an extended team always available to assist. This is major in dire times, and they have been there when needed the most in a timely fashion. This type of service is appreciated exponentially. Review collected by and hosted on G2.com. What do you dislike about HorizonIQ Cloud? Have not found a reason to dislike since switching to SingleHop. I can say cost, but everyone needs to eat. They did offer a discount for signing a term contract, but that is perfectly fine considering the experience with them has been great and surely no reason to change any time soon. Review collected by and hosted on G2.com. Recommendations to others considering HorizonIQ Cloud: They have educated me on some things I was unaware of, and in that a lot of patience is required, so it shows how much they care to help and get things working properly. Review collected by and hosted on G2.com. What problems is HorizonIQ Cloud solving and how is that benefiting you? Around the clock support and monitoring of the system. More quality sleep has been realized. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite EL Evan L. Small-Business (50 or fewer emp.) 1/2/2018 "SingleHop is a flexible, fair, and overall really great hosting company." 4/5 What do you like best about HorizonIQ Cloud? I really appreciate SingleHop's flexibility when it comes to solutions. We can get a variety of scale and change our service level pretty quickly. They strive for happy customers! And overall the people there are quite friendly and professional. They are small enough that I talk to the same people all the time, but big enough to have some serious hardware and hosting capabilities! Review collected by and hosted on G2.com. What do you dislike about HorizonIQ Cloud? Sometimes I have an issue with the separation of duties and responsibilities between me and the SingleHop staff. Sometimes I feel that because I'm very active managing my equipment, they aren't quite hands-on enough. But it's tough to navigate the line between overbearing and not hands-on enough. Overall they try hard to keep us running. Review collected by and hosted on G2.com. Recommendations to others considering HorizonIQ Cloud: Be sure to evaluate their SAN storage. For us, we have had headaches with the shared SAN storage. But to their credit, they've tried to keep us happy. Review collected by and hosted on G2.com. What problems is HorizonIQ Cloud solving and how is that benefiting you? We solve our hosting requirements and keep our business running. We have used SingleHop for a few years and they are lightyears ahead of our previous hosting provider. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Elliot M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elliot M.") EM Elliot M. Operations Director Internet Small-Business (50 or fewer emp.) 12/28/2017 "\*\* Updated Review\*\* - Dedicated Servers - A compelling option from SingleHop " 3/5 What do you like best about HorizonIQ Cloud? SingleHop support is unmatched on nearly every level. Timely, well structured, not missing any detail or relevant questions. Their responses are outstanding. Their network is one of the best we've used. What we pay for is exactly what we receive and nothing less. SingleHop Shield Plus is currently our protection method of choice. Since activating Shield Plus across our account we have seen downtime from network related attacks reduce dramatically. Critical to any business. Review collected by and hosted on G2.com. What do you dislike about HorizonIQ Cloud? \*\* Update \*\* With the acquisition of SingleHOP by INAP it feels like the quality of service has been slipping. The one and only complain we have with SingleHop resides to the handling of abuse complaints. Most complains are legitimate and are resolved without a problem. However rouge complaints will come through where the claims are false, simply not a valid complaint or missing relevant data in order for us to resolve the complaint. Some more attention on verifying legitimacy of complains would resolve this. Review collected by and hosted on G2.com. Recommendations to others considering HorizonIQ Cloud: Take the time to explore proposed options by SingleHop. You are more than welcome to simply tell them what you want they will be able to build you better recommendations the more information you provide them. Showing willingness to commit will also get you a far better price over month to month terms. Review collected by and hosted on G2.com. What problems is HorizonIQ Cloud solving and how is that benefiting you? SingleHop has provided us the benefit of a tailored solution to match our needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![James R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James R.") JR James R. CTO and Co-Founder Small-Business (50 or fewer emp.) 1/11/2018 "SingleHop vastly improves the way we manage and deploy company infrastructure" 5/5 What do you like best about HorizonIQ Cloud? SingleHop's network is unparalled in its performance, stability, and uptime. After migrating the majority of our infrastructure to within their network, we have seen almost zero downtime or network related issues that plagued us before with other providers. SingleHop Shield Plus is our DDoS protection method of choice, and we have seen any attack-related downtime or issues be reduced significantly since utilising it across our network. Review collected by and hosted on G2.com. What do you dislike about HorizonIQ Cloud? Communication with their team can sometimes be a little convoluted. Despite having an account manager, knowing who to speak to for the right information can be a little unknown. Review collected by and hosted on G2.com. What problems is HorizonIQ Cloud solving and how is that benefiting you? SingleHop's network has allowed us to deploy some innovative and complicated setups that provide our customers with way more flexibility than was ever offered before. Being able to discuss and perfect these setups with SingleHop's team directly has been invaluable to the growth of our business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller PG Paolo G. Small-Business (50 or fewer emp.) 1/10/2018 "Great Value for Money " 4/5 What do you like best about HorizonIQ Cloud? SingleHop service is in line with our expectations. We get a really good support from sales team and they are always available to discuss what is going fine and what is not. Review collected by and hosted on G2.com. What do you dislike about HorizonIQ Cloud? Ticket response time for network activities. Probably network team is based in US and since we are hosted in Europe we have to wait sometime too much Review collected by and hosted on G2.com. Recommendations to others considering HorizonIQ Cloud: SingleHop Team is always available to discuss your needs and they are ready to support you also in the architecture design trying to find the right balance for your needs, not stressing to oversell. Review collected by and hosted on G2.com. What problems is HorizonIQ Cloud solving and how is that benefiting you? We have to develop a custom solution for our customer and with them we were able to setup exactly what we needed at the right pricing. We moved our solution from a big cloud vendor to SingleHop so we could get better assisted and considered. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Steven D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven D.") SD Steven D. Owner and President Small-Business (50 or fewer emp.) 1/25/2018 "Great service and value" 5/5 What do you like best about HorizonIQ Cloud? SingleHop has been a great provider for our dedicated server. We have used them for over a decade with few issues, and whenever something has happened they always quickly remedy the situation and setup everything for the migration in a very timely fashion. Review collected by and hosted on G2.com. What do you dislike about HorizonIQ Cloud? We haven't had any issues that we would complain about. Review collected by and hosted on G2.com. What problems is HorizonIQ Cloud solving and how is that benefiting you? We needed a remote dedicated server. We wanted to maintain the control on the SysAdmin and all software aspects, without worrying about the network or hardware. That is EXACTLY what we get. They are hands-off unless we ask, ideal for a business like ours. From my interactions with their tech support I am certain they would be a good fit for a company that needed more assistance as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Daniel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel H.") DH Daniel H. President & CEO Retail Small-Business (50 or fewer emp.) 1/12/2018 "SingleHop Is A Great Company!" 5/5 What do you like best about HorizonIQ Cloud? We have used SingleHop for the last 10 years to host many of our websites. Their servers are super fast. The staff is very helpful and always goes out of the way to resolve any issues we have had. Very accessible by phone too, which is a huge plus compared to other companies. Would definitely recommend them. Review collected by and hosted on G2.com. What do you dislike about HorizonIQ Cloud? They are a little bit more expensive compared to other companies, but their service and speed more than makes up for the slightly higher prices. Review collected by and hosted on G2.com. Recommendations to others considering HorizonIQ Cloud: I would recommend SingleHop very highly. They have plans for every budget and have great customer service and support. That is very, very important to us. Review collected by and hosted on G2.com. What problems is HorizonIQ Cloud solving and how is that benefiting you? The servers are very fast. Up time is almost always 100%. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 10 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/horizoniq-cloud/pricing) HorizonIQ Cloud Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a4bb71d536d98ecaa01d928d8fd2ae8a/ssd-nodes.png "Product Avatar Image") SSD Nodes 4.1/5(53) [ Compare Now ](https://www.g2.com/compare/horizoniq-cloud-vs-ssd-nodes) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6c6104150e7538bd3f6ab3836b225e03/ovhcloud.png "Product Avatar Image") OVHcloud 3.2/5(75) [ Compare Now ](https://www.g2.com/compare/horizoniq-cloud-vs-ovhcloud) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3ccae1ded1aff415b672e0bc347bf8e9/premium-managed-wordpress-hosting.png "Product Avatar Image") Premium Managed WordPress... 4/5(15) [ Compare Now ](https://www.g2.com/compare/horizoniq-cloud-vs-premium-managed-wordpress-hosting) ##### Categories on G2 [Managed Hosting](https://www.g2.com/categories/managed-hosting)[Online Backup](https://www.g2.com/categories/online-backup)[Infrastructure as a Service (IaaS)](https://www.g2.com/categories/infrastructure-as-a-service-iaas) [Managed Hosting](https://www.g2.com/categories/managed-hosting)[Online Backup](https://www.g2.com/categories/online-backup)[Infrastructure as a Service (IaaS)](https://www.g2.com/categories/infrastructure-as-a-service-iaas)[Disaster Recovery as a Service (DRaaS)](https://www.g2.com/categories/disaster-recovery-as-a-service-draas) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best online fraud protection software for startups](https://www.g2.com/discussions/best-online-fraud-protection-software-for-startups)[What are the highest rated library management systems for institutions with limited IT support needing easy ongoing administration?](https://www.g2.com/discussions/what-are-the-highest-rated-library-management-systems-for-institutions-with-limited-it-support-needing-easy-ongoing-administration)[Which sales coaching platforms are best for improving deal strategy and value messaging for enterprise reps?](https://www.g2.com/discussions/which-sales-coaching-platforms-are-best-for-improving-deal-strategy-and-value-messaging-for-enterprise-reps) [What inspection management software lets teams capture photos alongside notes so inspection reports actually contain useful documentation rather than just checkboxes?](https://www.g2.com/discussions/what-inspection-management-software-lets-teams-capture-photos-alongside-notes-so-inspection-reports-actually-contain-useful-documentation-rather-than-just-checkboxes)[What terminal emulators have the strongest automation features for infrastructure operations and DevOps teams?](https://www.g2.com/discussions/what-terminal-emulators-have-the-strongest-automation-features-for-infrastructure-operations-and-devops-teams)[Which .NET IDE tools have the strongest user adoption rates with minimal team training requirements?](https://www.g2.com/discussions/which-net-ide-tools-have-the-strongest-user-adoption-rates-with-minimal-team-training-requirements) [Show MoreShow Less](javascript:void(0);)