Ken C.
KC
Ken C.
Founder
Internet
Small-Business (50 or fewer emp.)
"Exceptional and timely support"
5/5
What do you like best about HorizonIQ Cloud?

The support staff is always quick to respond and fix. I can be somewhat demanding and they always respond with patience. Review collected by and hosted on G2.com.

What do you dislike about HorizonIQ Cloud?

There is nothing that I do not like about them Review collected by and hosted on G2.com.

Steven J.
SJ
Steven J.
Director / Lead Developer & Artworker
Small-Business (50 or fewer emp.)
"Proven to always be reliable"
5/5
What do you like best about HorizonIQ Cloud?

Server performance and technical support; Review collected by and hosted on G2.com.

What do you dislike about HorizonIQ Cloud?

Can't think of any dislikes at all. Very impressed with product.. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Outstanding"
5/5
What do you like best about HorizonIQ Cloud?

Support and Sales are just the best. Nothing else to say here. Review collected by and hosted on G2.com.

What do you dislike about HorizonIQ Cloud?

Pricing even after so many years you keep servers I have at a price that should be way lower. You do not review prices and provide automatic lower price range for old servers. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Director of Quality Management"
5/5
What do you like best about HorizonIQ Cloud?

Very quick feedback on any question. Very knowledgeable staff. SingleHop is my favorite vendor. Review collected by and hosted on G2.com.

What do you dislike about HorizonIQ Cloud?

If I had to say something, I'd say that I wish they would host email. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
"Wide range of skills and technologies available to support our business"
5/5
What do you like best about HorizonIQ Cloud?

Availability and range of physical servers that can be deployed on an ad-hoc month to month basis Review collected by and hosted on G2.com.

What do you dislike about HorizonIQ Cloud?

Limited locations globally, when dealing with physical servers, abilities to migrate between locations is limited. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Quite satisfied with Singlehop service."
5/5
What do you like best about HorizonIQ Cloud?

The service is rock solid, no any interruption in more than 5 years. DC engineers are highly qualified and managers are friendly. Review collected by and hosted on G2.com.

What do you dislike about HorizonIQ Cloud?

The only thing we miss is ipv6, hope they will be able to provide ipv6 soon. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
AC
Verified User in Civil Engineering
Small-Business (50 or fewer emp.)
"Single Hop they do the work so we can focus on other IT challenges - like what's next?"
5/5
What do you like best about HorizonIQ Cloud?

What I like the best about Single Hop is their reliability and uptime. Review collected by and hosted on G2.com.

What do you dislike about HorizonIQ Cloud?

There is nothing that we dislike about Single Hop as a company. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great Customer Support and Service"
4.5/5
What do you like best about HorizonIQ Cloud?

The customer support I receive is second to none. Not to mention, the uptime and speeds have been positive. :) Review collected by and hosted on G2.com.

What do you dislike about HorizonIQ Cloud?

I cannot think of anything I dislike about SingleHop services. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Excellent service and support"
5/5
What do you like best about HorizonIQ Cloud?

The way they take care of the customers. Review collected by and hosted on G2.com.

What do you dislike about HorizonIQ Cloud?

Until now, I didn't dislike anything because they have what any customer need. They have great products and an amazing customer services. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"The best Tech Team and all round support in Web Hosting"
5/5
What do you like best about HorizonIQ Cloud?

Single Hop have the best tech support team I've ever experienced. It doesn't matter who I get when I log a ticket or call, they all know what they are doing and resolve every issue I have quickly and without any hassle. I'm on a managed server so they do everything for me. I log a ticket and normally within 10 to 20 minutes it is resolved. If I call whoever answers the phone resolves the issue immediately. It really is the best service I've ever experienced and completely stress free unlike some of the other services I've used in the past. I'm not one to write reviews but I have no hesitations when it comes to Single Hop. They provide an outstanding service and I highly recommend them. Review collected by and hosted on G2.com.

What do you dislike about HorizonIQ Cloud?

Before I switched to Single Hop I had been with many other providers, switching again and again because of poor service, lack of tech knowledge and very long and frustrating phone calls. Never again have I experienced that since switching to Single Hop. I can honestly say in the 10 years I've been with them I can't think of a single negative. They are reliable, know what they're talking about and deliver the best service in the industry compared to the many other providers I've tried before them. Review collected by and hosted on G2.com.