1. [Home](https://www.g2.com/) 2. ... 3. [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) 4. [HopToDesk Discussions](https://www.g2.com/products/hoptodesk/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bd228941e41eeb7c523d00b0ed6ccc8b/hoptodesk.png "Product Avatar Image") ](/products/hoptodesk/reviews) [ HopToDesk ](/products/hoptodesk/reviews) (1)5.0/5 HopToDesk is a free remote desktop tool paired with an enterprise-grade management dashboard. The client is free for personal and commercial use, with no session limits and no commercial-use lockouts. Sessions are protected with end-to-end encryption, and we do not collect personal data. HopToDesk Dashboard Pro turns the client into a complete fleet management platform for IT teams: Fleet management: enroll and organize devices with groups and tags, see real-time online status, and monitor CPU, memory, disk, and battery across your fleet with automatic offline alerts. Remote operations at scale: run commands on one device or fan them out across the entire fleet, with approval workflows, auto-approve policies, and scheduled runbooks. An AI assistant can execute fleet-wide jobs by tag or group. Mass deployment: generate custom-branded installers (EXE, MSI, Android APK) with baked-in enrollment so devices join your account automatically on first launch. Lock client settings and restrict devices to incoming-only connections. Enterprise controls: SSO, SCIM user provisioning, team roles, scoped API keys, audit logs, and session history. Built-in helpdesk: a full ticketing system with SLA tracking and a customer-facing portal, included at no extra cost. Clients are available for Windows, macOS, Linux, Android, and iOS, plus a browser-based web client that requires no installation. Show More * * * ### 100.0 Nps Score Already have HopToDesk? ### All HopToDesk Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Michael H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael H.") MH Loading... [Michael H.](https://www.g2.com/users/35814161-6ba9-4fc0-8945-51a46eeac088 "Michael H.") • 3 months ago X-ERP Fachhandelsbetreuer bei X-DIGI GmbH, Heiligenhaus | Auf der Suche nach neuen Partnern | X-ERP All-in-One Company Management X-ERP Fachhandelsbetreuer bei X-DIGI GmbH, Heiligenhaus | Auf der Suche nach neuen Partnern | X-ERP All-in-One Company Management More Options - [ # How are you using HopToDesk session recordings and duration exports for support and billing? ](/discussions/how-are-you-using-hoptodesk-session-recordings-and-duration-exports-for-support-and-billing) We switched to HopToDesk for remote support and found it easy to use with strong performance. The biggest wins for us are fully automated video recording of every session, exporting session durations for billing, and creating branded modules for customers. It also works well when someone is... [Read more](/discussions/how-are-you-using-hoptodesk-session-recordings-and-duration-exports-for-support-and-billing) [ Remote Desktop Software ](https://www.g2.com/tags/remote-desktop-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+HopToDesk+questions+and+get+answers+from+expert+users+in+our+HopToDesk+Discussions+section.&title=HopToDesk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhoptodesk%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=HopToDesk+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhoptodesk%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhoptodesk%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=HopToDesk+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhoptodesk%2Fdiscuss%0aAsk+HopToDesk+questions+and+get+answers+from+expert+users+in+our+HopToDesk+Discussions+section.) 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Answer a few questions to help the HopToDesk community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhoptodesk%2Fdiscuss%3Fsmall_ask%3Dhoptodesk) No ## Top Contributors in HopToDesk 1 ![Michael H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael H.") MH Loading... ### [Michael H.](https://www.g2.com/users/35814161-6ba9-4fc0-8945-51a46eeac088 "Michael H.") ERP Fachhandelsbetreuer 1 pt