--- title: HopToDesk Reviews meta_title: 'HopToDesk Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how HopToDesk works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 1 scale: '5' date_modified: '2026-08-05' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # HopToDesk Reviews **Vendor:** HopToDesk **Category:** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About HopToDesk HopToDesk is a free remote desktop tool paired with an enterprise-grade management dashboard. The client is free for personal and commercial use, with no session limits and no commercial-use lockouts. Sessions are protected with end-to-end encryption, and we do not collect personal data. HopToDesk Dashboard Pro turns the client into a complete fleet management platform for IT teams: Fleet management: enroll and organize devices with groups and tags, see real-time online status, and monitor CPU, memory, disk, and battery across your fleet with automatic offline alerts. Remote operations at scale: run commands on one device or fan them out across the entire fleet, with approval workflows, auto-approve policies, and scheduled runbooks. An AI assistant can execute fleet-wide jobs by tag or group. Mass deployment: generate custom-branded installers (EXE, MSI, Android APK) with baked-in enrollment so devices join your account automatically on first launch. Lock client settings and restrict devices to incoming-only connections. Enterprise controls: SSO, SCIM user provisioning, team roles, scoped API keys, audit logs, and session history. Built-in helpdesk: a full ticketing system with SLA tracking and a customer-facing portal, included at no extra cost. Clients are available for Windows, macOS, Linux, Android, and iOS, plus a browser-based web client that requires no installation. ## HopToDesk Reviews ### 1. Outstanding Remote Support with First-Class Support and Easy-to-Use Features **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. | ERP Fachhandelsbetreuer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2026 **What do you like best about HopToDesk?** HopToDesk is an outstanding piece of software. After TeamViewer deactivated our perpetual license, we started looking for a new remote support solution. We tested everything we could find, but every alternative came with at least one significant drawback. We eventually came across HopToDesk through a slightly older YouTube video (https://www.youtube.com/watch?v=oX1LTrtfh64). Even with its extensive range of features, the software is remarkably easy to use and delivers excellent performance. The most important features for us are fully automated video recording of all sessions, exporting session durations, and the ability to create branded modules for our customers. We also need to connect to computers where other team members are already working, or where another user may be connected via RDP, and HopToDesk handles all of this without any issues. The ability to draw directly on the screen and take screenshots adds extra functionality that is genuinely useful in day-to-day support. Reliable, easy-to-reach support is just as important to us. At the beginning, we submitted several minor suggestions for improvement, and the support team implemented every one of them within 24 hours. For us, HopToDesk is an excellent product with first-class support. On top of that, it is an open-source solution that is also partly available free of charge. Michael Haak X-ERP Partner Support Manager Heiligenhaus, Germany **What do you dislike about HopToDesk?** For us, HopToDesk is the perfect remote software. We’ve been waiting a long time for something like this, and it finally delivers what we needed. **What problems is HopToDesk solving and how is that benefiting you?** HopToDesk helps us provide remote support. It automatically records every session as a video and offers excellent billing options for our services. ## HopToDesk Discussions - [How are you using HopToDesk session recordings and duration exports for support and billing?](https://www.g2.com/discussions/how-are-you-using-hoptodesk-session-recordings-and-duration-exports-for-support-and-billing) - 1 upvote - [View HopToDesk pricing details and edition comparison](https://www.g2.com/products/hoptodesk/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+08%3A40%3A07+-0500&secure%5Bsession_id%5D=cfff41e5-7095-4f4d-b0bb-a0c753e600df&secure%5Btoken%5D=20d65e61fc0cb2de66508a5427799200d5f847081311d823ab3873092ec49817&format=llm_user) ## HopToDesk Features **Administration** - Usage Information - Active Directory Integration - Diagnostics - Session Recording - Unattended Access - File Sharing - Screen Sharing - File Transfer - Third-Party Integrations **Platform** - Cross-Platform Access - Mobile Device Access - Remote Access/Control - Communication Management - Multiple Monitor Access **Security** - Device Management - Device Enrollment - Compliance Management - Remote Monitoring & Management - File Management - Meeting Management - Print Management - User Management **Additional Functionality** - Role-Based Permissions - Chat/Messaging - Whiteboard - AI Copilot - API - Two-Factor Authentication - Reporting & Statistics - Secure Data Storage - Customizable Branding - Reporting/Analytics - Remote Printing - Server Monitoring - Activity Dashboard - Real-Time Notifications - Desktop Virtualization - Access Controls/Permissions - Real-Time Monitoring - Activity Tracking - Remote Update/Installation - Event Logs - Performance Metrics - Secure Login - Monitoring - Real-Time Data - Uptime Reporting - Live Chat - Generative AI - Collaboration Tools - Authentication - Real-Time Chat - Diagnostics Tools - Summary Reports - Drag & Drop - Multiple User Accounts - Troubleshooting - Real-Time Updates ## Top HopToDesk Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,047 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,082 reviews) - [Action1](https://www.g2.com/products/action1/reviews) - 4.9/5.0 (1,167 reviews)