# Hopstack Reviews **Vendor:** Hopstack.io **Category:** [Warehouse Management Software](https://www.g2.com/categories/warehouse-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 5 ## About Hopstack Hopstack, headquartered in Austin, TX, delivers advanced warehouse management and order fulfillment software solutions. The platform enables Brands and 3PLs to streamline and automate complex omnichannel fulfillment processes by integrating core functionalities like multi-channel order management, warehouse management and execution, inventory control, and shipment processing into one unified layer. The platform’s intelligent engine automates operational workflows, freeing up capacity and allowing businesses to focus on strategic priorities. Its user-friendly design, paired with pre-built software and hardware integrations, ensures smooth and automated order-to-ship processes. Serving clients across North America and expanding globally, Hopstack enables businesses to enhance order accuracy, minimize delays, and lower return rates, ultimately boosting customer satisfaction. Certified with ISO 27002:2013 and compliant with AICPA SOC-2 standards, the platform prioritizes data security and adheres to industry best practices. More than just a software solution, Hopstack is a trusted partner in every step of its customers’ journey. Known for delivering excellent customer service, Hopstack’s dedicated 24/7 support team works proactively to ensure smooth operations and consistently exceed customer expectations. ## Hopstack Pros & Cons **What users like:** - Users commend Hopstack for its **exceptional customer support** , ensuring smooth onboarding and quick assistance for evolving needs. (2 reviews) - Users commend the **ease of use** of Hopstack, appreciating its straightforward implementation and responsive support team. (2 reviews) - Users appreciate the **strong ready-to-use integrations** offered by Hopstack, facilitating seamless connections with various business software. (2 reviews) - Users value the **easy integrations** of Hopstack, enabling seamless connectivity with essential business software and tools. (1 reviews) - Users highlight the **exceptional support during onboarding** , ensuring smooth transitions and effective system integration for all team members. (1 reviews) - Reliability (1 reviews) - Response Time (1 reviews) - Scalability (1 reviews) - Time-saving (1 reviews) **What users dislike:** - Users feel the need for **added functionality** in Hopstack, particularly for 3PL Billing and additional reports. (1 reviews) - Users find the **limited reporting** in Hopstack unsatisfactory, desiring more comprehensive functionality like expiry reports. (1 reviews) ## Hopstack Reviews ### 1. User Driven WMS Perfect for 3PL's and those new to utilizing WMS in their operations. **Rating:** 4.0/5.0 stars **Reviewed by:** JEREMY A. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Hopstack?** First and foremost is the support from the WMS team. Our company was implementing its first WMS after being in business for 125 years. While some of us had experience using WMS's in previous roles many users were unfamiliar. Hopstack did a great job working with the tenured employees to understand the business and our customers and worked to ensure the entire onboarding went smooth and the team could easily complete the tasks needed. Secondly as new needs came up dependant on new customer demands Hopstack did a fantastic job ensuring the system changes and or additonal requirements were met and understood by the team so we could meet our customer demands. We use the system daily and have integrated it with all of our customers to meet their system needs. **What do you dislike about Hopstack?** I would say this isnt a dislike as some of this is due to how our team decided to slot the warehouse but when conducting bin to bin movements or cycle counting if you have a multi- SKU/ PO bin you must move the entire bin or cycle count the entire bin vs the single SKU or PO you desire. Like I said this could be avoided if my team chose to reconfigure the slotting and split bins to create more locations so really isnt a dislike just something to be aware of as you configure your warehouse. **What problems is Hopstack solving and how is that benefiting you?** We could not integrate with EDI and API before hopstack. Inventory was not system tracked as it was all spreadsheet driven. All aspects of our operations were manual from inbound to outbound prior to Hopstack. ### 2. Very promising software for warehouses running B2C and B2B services **Rating:** 4.5/5.0 stars **Reviewed by:** Sajid R. | Consulting CIO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Hopstack?** Very straight forward, easy to to implement and easy to use WMS. Team at Hopstack is extremely helpful, we love how they make sure to respond to support calls on a short notice, round the clock. Hopstack comes with very strong ready to use integrations with most of the other software that a business can think of, including robotics and best know ERPs like SAP, Oracle and last mile delivery partners like DHL, FedEx and almost all the marketplaces like Amazon, Shopify, Ebay, Flipkart. And seamless integrations with relevant hardware platforms. You can also run Hopstack on any phone (not recommended for heavy warehouse users). Hopstack has superb dashboards that covers different aspects of the operations and can help you monitor KPIs.Multiple picking strategies like wave, shelf life expiry handling, strong inventory and order management. **What do you dislike about Hopstack?** Some of the features need added functionality like 3PL Billing. There are some additional reports that we would like to see like Items expiry report. **What problems is Hopstack solving and how is that benefiting you?** Hopstack is helping us to streamline our warehouse operations across multiple warehouses, customer onboarding is simple and quick. ### 3. upgrade our fulfillment process reduced man power and increased efficiency customer service A+ **Rating:** 5.0/5.0 stars **Reviewed by:** Avi G. | VP Of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Hopstack?** we don't have to work until all hours of the night any more. with the increased efficiency. **What do you dislike about Hopstack?** nothing at all they are great customer service is A+ **What problems is Hopstack solving and how is that benefiting you?** recued waste and increased efficiency. ### 4. Simple and versatile solution from an excellent company **Rating:** 4.5/5.0 stars **Reviewed by:** Nicholas N. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Hopstack?** Hopstack has put a lot of effort into making its products simple and user friendly, and the Hopstack team has been extremely responsive to our needs. **What do you dislike about Hopstack?** Hopstack has been proactive about adding features and removing any pain points we've identified. **What problems is Hopstack solving and how is that benefiting you?** Hopstack helps us manage and optimize our storing and handling operations. We've found the platform to be versatile enough to handle the B to B fulfillment that makes up the bulk of our business while also offering robust e-commerce fulfillment capabilities for our customers who require that. ### 5. The Future of Prep Centers **Rating:** 5.0/5.0 stars **Reviewed by:** Caleb F. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2022 **What do you like best about Hopstack?** One of the biggest questions to sum up our entire experience with Hopstack was right at the beginning. Hosptack asked what our current process was like and can we automate them? The result of that question 6 months later has doubled our output. Hopstack eliminated two skilled positions from our workflow, all through automation. Throughout the initial six months with Hosptack they have wholly developed a customizable workflow for an Amazon FBA prep center. Those that have worked in the FBA space know this challenge of just working with Amazon in general. Hopstack has incredible attention to detail on their platform, and their customer service is absolutely on point and prompt. **What do you dislike about Hopstack?** Since I have to write a dislike. Hopstack is so dedicated to creating a quality and working product that it can delay a feature release. In our experience, Hopstack doesn't release anything in beta form. They give you the working product as soon as it is ready. They may ask for input in their test environment but never release anything for testing on the live environment. **What problems is Hopstack solving and how is that benefiting you?** Hopstack solved our scalability issue. They have been able to eliminate two skilled positions from our warehouse. We can now move the experienced team members into one field where they can make the most impact. New hires can now understand their task and requirements in hours instead of weeks. - [View Hopstack pricing details and edition comparison](https://www.g2.com/products/hopstack/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-13+01%3A30%3A47+-0500&secure%5Bsession_id%5D=d4e2191a-e1d8-4792-9a85-8c060917bd7a&secure%5Btoken%5D=a12ea7b738280c9dfddfe459e35093ba78970ce52dcb540f8277896fa6fb7bab&format=llm_user) ## Hopstack Features **Warehouse Definition** - Locations - Warehouse Slotting **Logistics** - Cross Docking - Receiving - Pick & Pack **Analytics** - Worker performance - Error Tracking - Procurement analytics **Inventory Management** - Cycle Counting **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing ## Top Hopstack Alternatives - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) - 4.2/5.0 (328 reviews) - [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews) - 4.4/5.0 (286 reviews) - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) - 4.0/5.0 (267 reviews)