--- title: Hoory AI Reviews meta\_title: 'Hoory AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Hoory AI works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 5 scale: '5' date\_modified: '2026-07-17' parent\_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # Hoory AI Reviews & Product Details Hoory AI is an all-in-one platform for customer support automation designed to provide 24/7 streamlined customer communications for businesses of all sizes. Hoory AI provides Live Chat, AI Assistant, Chatbot Builder, Call Center, and many other solutions to enhance support operations and boost customer satisfaction. By leveraging conversational AI, machine learning, and natural language processing, Hoory AI automates repetitive support tasks and delivers instant, personalized responses. Pricing starts at just $6 per user per month. Key Features Omnichannel Inbox - Manage and track all customer interactions from a single dashboard - Allow your agents to seamlessly take over conversations from your AI assistant - Access detailed customer conversation histories and data, including contact information, location, and other identifiers - Filter conversations by tags, status, assignees, location, and more - Organize conversations efficiently by adding tags and notes Multilingual Support - Working in a multilingual market? Let Hoory AI conquer language and cultural barriers with ease - Provide multilingual text and audio support in over 120 languages - Simply train your assistant in one language, and it will seamlessly respond to customers in their preferred language, ensuring smooth and effective communication every time. Training in Real Time - Easily train your AI assistant to provide accurate and efficient support to your customers - Make conversations more interactive and purposeful by adding buttons, links and images Team Collaboration - Invite team members to utilize your AI assistant together and support customers collaboratively - Manage individual permissions and assign specific tasks to the right agents Customizable Widget - Style Hoory AI to match your brand identity by naming your widget, choosing one of the many avatar options and setting up the right color scheme Automation - Define rules and execute automated tasks to improve your workflow Analytics - Get insightful reports to achieve a deeper understanding of customer behavior * * * Seller [Hoory.com](https://www.g2.com/sellers/hoory-com) Discussions [Hoory AI Community](https://www.g2.com/products/hoory-ai/discuss) Languages Supported Arabic, German, English, French, Armenian, Italian, Dutch, Russian, Spanish, Turkish, Chinese (Simplified) Overview by Hello Hoory Show More ## Pricing Pricing provided by Hoory AI. ### Personal $6.00 Per Month ### Startup $16.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/hoory-ai/pricing) ## Top-Rated Alternatives [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Tidio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tidio") Tidio 4.6/5(1,959) ](https://www.g2.com/products/tidio/reviews) [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ View All Alternatives ](https://www.g2.com/products/hoory-ai/competitors/alternatives) ## User Insights Average based on 5 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 10/10/2025 "A smart AI assistant, which helps streamline omnichannel customer support" 4.5/5 What do you like best about Hoory AI? Hoory helps me by making customer communications easier. This AI platform quickly understands context, also it easily handles repetitive tasks. This software is been used by our pre sales team for l=an effective lead generation process. Review collected by and hosted on G2.com. What do you dislike about Hoory AI? Minor language disrupts happens sometimes, when high usage of calls happens, integrations with 3rd party softwares should be worked on. Review collected by and hosted on G2.com. What problems is Hoory AI solving and how is that benefiting you? It helps us by automating half of our customer calls, eases of manual human intervention, It also helps us rout the calls to the concern department, with its AI smart routing. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Sarin P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarin P.") SP Sarin P. Deputy Head of Marketing Small-Business (50 or fewer emp.) 2/28/2023 "Hoory is the best conversational tool" 5/5 What do you like best about Hoory AI? Hoory is a really good conversational tool. Hard to point out any feature that I don't particularly appreciate, the platform is so easy to use. Even a very non-technical person can quickly learn how to use all the features. Review collected by and hosted on G2.com. What do you dislike about Hoory AI? I liked the product overall. I don't have anything that i disliked. Review collected by and hosted on G2.com. What problems is Hoory AI solving and how is that benefiting you? Hoory is a really good conversational tool. Hard to point out any feature that I don't particularly appreciate, the platform is so easy to use. Even a very non-technical person can quickly learn how to use all the features. Review collected by and hosted on G2.com. Show More 4/7/2023 Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") CM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 4/18/2023 "A versatile AI conversational tool to improve customer experience" 5/5 What do you like best about Hoory AI? Its deep understanding of the industry and personalized recommendations have helped me optimize my strategies and achieve better results for my clients. The versatility of Hoory, being accessible across multiple platforms and channels, makes it a convenient tool for my business, and the friendly tone of the AI-powered assistant responses adds a personal touch to my interactions with it. Additionally, the exceptional customer support provided by the Hoory team has been outstanding, always being responsive and helpful whenever I need assistance. Review collected by and hosted on G2.com. What do you dislike about Hoory AI? There were no negative experiences while using Hoory's AI assistant solution. Review collected by and hosted on G2.com. What problems is Hoory AI solving and how is that benefiting you? - Access to accurate and up-to-date information; - Personalized recommendations; - Convenience and versatility; - Enhanced customer engagement; - Exceptional customer support Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Anna V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna V.") AV Anna V. Mid-Market (51-1000 emp.) 4/3/2023 "The AI-powered knowledge base management is great!" 5/5 What do you like best about Hoory AI? As for me, Hoory is the best tool of its kind. Now after ChatGpt integration, it’s even better. It takes no time to build a knowledge base through generative AI. Even more, you can customly add information to the base and tailor the information you want to provide to your customers. Review collected by and hosted on G2.com. What do you dislike about Hoory AI? There is no major issue to point out that. Review collected by and hosted on G2.com. What problems is Hoory AI solving and how is that benefiting you? It allows for smooth and quick communication with my customers, provides lag-free service, and powerful automation. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Galust S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Galust S.") GS Galust S. Small-Business (50 or fewer emp.) 2/24/2023 "Easy to use, customer friendly UI" 5/5 What do you like best about Hoory AI? Hoory allows us to cut customer support expenses by more than 40%. Review collected by and hosted on G2.com. What do you dislike about Hoory AI? Everything is working well. No issues while using Hoory. Review collected by and hosted on G2.com. What problems is Hoory AI solving and how is that benefiting you? Saving customer support expenses. Much faster way to solve the problems. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Options Pricing provided by Hoory AI. ### Personal $6.00 Per Month ### Startup $16.00 Per Month ### Team $26.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/hoory-ai/pricing) ##### Categories on G2 [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing) ##### Explore More [Which VoIP software is best for customer support teams](https://www.g2.com/discussions/which-voip-software-is-best-for-customer-support-teams)[What is the most affordable media targeting solution for small teams?](https://www.g2.com/discussions/what-is-the-most-affordable-media-targeting-solution-for-small-teams)[What is the most affordable work management software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-work-management-software-for-smbs) [What are the most trusted encryption key management software by security architects at technology firms based on user reviews?](https://www.g2.com/discussions/what-are-the-most-trusted-encryption-key-management-software-by-security-architects-at-technology-firms-based-on-user-reviews%20)[What is the best booking tool for multi-location office spaces?](https://www.g2.com/discussions/what-is-the-best-booking-tool-for-multi-location-office-spaces)[Pros and Cons Details](https://www.g2.com/products/hoory-ai/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)