ZK

Zoie K.

Mid-Market (51-1000 emp.)

9/15/2020

"Fun Software"

4/5

What do you like best about Hoopla?

We had a free trial of the software, and it was great to have the channel up all day for the team to watch and see the stats all day. They had quick and easy customer service as well. Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

A lot of workarounds needed for some games. Review collected by and hosted on G2.com.

AN

Amelia N.

Small-Business (50 or fewer emp.)

1/21/2020

"Motivating you to make sales with a little competition"

4/5

What do you like best about Hoopla?

I love how Hoopla encourages you to outsell your coworkers by providing showing you a leaderboard of who has the most sales and most profit, enabling the competitor inside of you. You can see who is winning by getting real time data from your CRM. My favorite part is that they have a mobile app, allowing you to see who is leading the sales team anywhere. Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

I dislike that this type of environment tends to get people too competitive. It causes a lot of stress for the low performers seeing the top performers make sale after sale. Review collected by and hosted on G2.com.

Recommendations to others considering Hoopla:

If you're looking for subtle ways to increase your sales or encourage a more sales friendly environment. Then Hoopla is definitely the route to take! Review collected by and hosted on G2.com.

What problems is Hoopla solving and how is that benefiting you?

With Hoopla, I have been way more enthusiastic about selling, as everyone gets to see your achievements. For our company, compared to last year our sales have increased about 30% per month thanks to hoopla encouraging our sales team to sell Review collected by and hosted on G2.com.

BR

Bradley R.

Mid-Market (51-1000 emp.)

5/21/2020

"Great Product - Easy to setup with Salesforce - Excellent Free/Unlimited Support"

5/5

What do you like best about Hoopla?

The fact that the reports from Salesforce sync directly into Hoopla, so no rebuilding metrics in 2 places. Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

Nothing yet! We love the tool, easy to use. Review collected by and hosted on G2.com.

LM

Lucas M.

Small-Business (50 or fewer emp.)

12/11/2019

"Making Sales more competitive"

4.5/5

What do you like best about Hoopla?

I love how Hoopla encourages your team to work together to get sales and promote a friendly competition by displaying your recent sales and leads on tv's throughout our sales floor. I love how it turned our sales into a game allowing us to want to actually compete against each other. Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

There's nothing to really to dislike about Hoopla, I guess it does take away the spirit from people who are losing in the games, but it separates the sale leaders from the people working to get by. Review collected by and hosted on G2.com.

Recommendations to others considering Hoopla:

I would recommend implementing Hoopla in your sales culture if you want to increase the way your sales rep sell. It helped increase our business sales, and it could definitely help your business if you want to give it that extra little push Review collected by and hosted on G2.com.

What problems is Hoopla solving and how is that benefiting you?

With Hoopla, we have been able to introduce a culture to our sales floor allowing our sales reps to want to compete against each other. They see their sales on the monitors an TVs throughout the sales floor. I have personally saw an increase in the companies overall sales after implementing Hoopla in our daily work enviroment! Review collected by and hosted on G2.com.

JM

John Erroll M.

Project Manager

Graphic Design

Small-Business (50 or fewer emp.)

11/19/2019

"Highly Recommended!"

5/5

What do you like best about Hoopla?

My favorite part about Hoopla is the support - their team has been constantly helpful and available on the phone, even for the smallest questions. The platform is very capable with tons of features that are sometimes hard to navigate around, but having solid support makes using the platform a breeze. Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

I don't have much too dislike - I think the amount of features can feel cluttered at times, but as I said this is really overcome by having team members walk through the system. Review collected by and hosted on G2.com.

GO

Gerard O.

Manager, Business Development

Marketing and Advertising

Mid-Market (51-1000 emp.)

8/14/2019

"Hoopla for a Busienss Development Team"

4/5

What do you like best about Hoopla?

Customization and engagement. Team get's excited to add their own twist and celebration (song and visuals) to their accomplishments. Team loves recognition when success if announced across sales floor. Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

Integration w/ SFDC isn't intuitive. Reporting is not entirely clear. Feels like there are a few too many steps to get data from a report in SFDC into a Hoopla channel. Review collected by and hosted on G2.com.

What problems is Hoopla solving and how is that benefiting you?

Presenting a lot of data evectively on a single TV. Originally we had a SFDC dash that would stream to our TV and auto-refresh every 5 minutes. The details were small and difficult to see and individual reps ended up viewing the dash on their computers. Instant notification when certain results occur is also a big plus (meeting booked, demo scheduled, etc...). Instead of the team finding out results when they happen to check the dashboard, we now have instant gratification and notification. Review collected by and hosted on G2.com.

JK

Julian K.

Systems Manager

Financial Services

Mid-Market (51-1000 emp.)

10/11/2019

"Hoopla: Easy and Insightful"

4.5/5

What do you like best about Hoopla?

The premade steps are visually appealing and intuitive. The leaderboards, newsflashes, metrics, and web page steps are the ones we use the most. The animations that take place for each slide catches the attention of all regardless of our positions. With the integration of salesforce reports, we’re able to break data down and showcase some highlights specific to each department. Most of all, the steps keep us up-to-date with how our company is doing as a whole. Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

I don’t like how the leaderboards can only run off of user and team performance. We wish we could take advantage of our Salesforce integration and have leaderboards rank other metrics (e.g. the highest number of units funded by lead source, not per user/team).

We also want to be able to sort metrics displayed on a data table within Hoopla because when we have grouped rows in summary reports from Salesforce, there’s no way that we can sort asc/desc from Salesforce itself. Review collected by and hosted on G2.com.

What problems is Hoopla solving and how is that benefiting you?

On a positive note, as mentioned earlier we can scope out how well we’re doing in business. We can display data crucial to our bottom line like projected vs. actual funded dollars for the month or for the year, performance from the past, and variance amongst this data as well. When the progress bar moves closer to the goals we set for funded dollars, we see how it pushes our employees to work harder and make it happen. These visual aids incentivize our reps constantly, and when they accomplish boarding clients, their hard work does not go unnoticed. And it’s not just limited to the sales team; our production coordinators, marketing department, operations, and even us in IT get the recognition we yearn for with or WOW Card rewarding system. With the flexibility of adding newsflashes that can go off of some/all our channels, we get to celebrate success on the daily. Hoopla has definitely made our work environment exciting to be a part of. Review collected by and hosted on G2.com.

LG

Lola G.

Sales Operations Manager

Small-Business (50 or fewer emp.)

8/12/2019

"Intuitive and Sleek "

5/5

What do you like best about Hoopla?

The modern and sleek design of the display. The data and stats presented are easy to digest upon first glance. Hoopla does a great job of this by providing graphics along with the stats so you can see who is climbing the ranks or in first place without really having to read titles. Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

There is not much to dislike about Hoopla. I have run into a few minor speed bumps during setup that a representative was able to help me with easily. Review collected by and hosted on G2.com.

What problems is Hoopla solving and how is that benefiting you?

We have updated our sales process which has drastically increased our velocity. Being able to see these successes in real time for the company has been extremely motivating as well as using the gauge metric to see where we stand for the month has been specifically motivating for the sales team. Review collected by and hosted on G2.com.

WR

Wyatt R.

Sales and Marketing Operations

Mid-Market (51-1000 emp.)

7/2/2019

"Unifying our company through television displays"

5/5

What do you like best about Hoopla?

The best part of Hoopla is its ability to recognize excellence at FMX. We first looked into Hoopla for sales performance and gamification, but it became a sticky product once we realized all we could do. From our resolved Zendesk tickets and launched customers for our Customer Success team and product releases from the Product and Engineering team, there is not much happening at FMX that does not end up on Hoopla. We even post our props and company wide announcements here! Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

Minor configuration settings could be made a little easier including how to include MP3 files in Hoopla. Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Enterprise (> 1000 emp.)

8/29/2019

"Nothing special"

3.5/5

What do you like best about Hoopla?

It is a tool that helps you have social media at work, so nice to connect with co workers.It was a tool that help inspired sales people to sell more because of the constant reminder of the competition that you are in. Review collected by and hosted on G2.com.

What do you dislike about Hoopla?

It ends up not getting used too often because it is work related social media. I also disliked that it did not always populate correctly when you needed it to. Also it can be bad because someone may find an opportunity to say something inappropriate about it. Review collected by and hosted on G2.com.

Recommendations to others considering Hoopla:

Look at if you really need it because it is not that intuitive or necessary at the end of the day. Review collected by and hosted on G2.com.

What problems is Hoopla solving and how is that benefiting you?

It doesn't always respond promptly and upload to the television on time. In fact sometimes it does not come up on the tv screen at all. This inconsistency can make things more difficult to as time goes on and you realize that you need to see everyone'e activity in order for the product to work correctly. The benefits are transparency into the sales place. Review collected by and hosted on G2.com.