Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Finally, a software to make my job easier"
5/5
What do you like best about Hook?

Being able to identify trends for a high volume of customers easily Review collected by and hosted on G2.com.

What do you dislike about Hook?

Since reporting is such an important part of my job, I would love to see Hook expand reporting even more in the UI Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Hook is awesome"
5/5
What do you like best about Hook?

Hook is great at reviewing accounts, health of the accounts and positive next actions you can take for them! Review collected by and hosted on G2.com.

What do you dislike about Hook?

Understanding key metrics aline to business metrics but, Hook have been awesome at solving these! Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great tool to drive next action for your risk accounts and growth opportunities"
4.5/5
What do you like best about Hook?

It gives the tean all relevant info about the account in one place. It does help prioritising where we sohuld be spending our team as CSMs.

It really has changed the way we assess risks. Review collected by and hosted on G2.com.

What do you dislike about Hook?

Still some issues in regards to data sync but the Hook team is great and work proactively to solve those issues. Review collected by and hosted on G2.com.