Ease of use and implementation, customer support Review collected by and hosted on G2.com.

When I use an exam profile and a student has an accommodation, I can't create a unique exam profile for that student Review collected by and hosted on G2.com.

It allows our students to take the exam remotely at a time during the exam period that works best for them.

The instructor can customize the specific monitors and instructions.

The student information provided and the practice quiz are helpful.

The red, yellow, and green flags help determine which videos must be reviewed.

It's easy to set up and copy over settings from semester to semester. Review collected by and hosted on G2.com.

Students have complained about customer service wait times when they have technical issues.

Students of color may need multiple attempts for the system to recognize and accept their ID.

Most red flags are at login.

Inexperienced instructors may not be aware of or ignore the settings. Instructor orientation is essential to avoid this.

Students have a perception of privacy issues. Review collected by and hosted on G2.com.

I do appreciate the ability to view each student's session and evaluate the flags that are marked for their session. Review collected by and hosted on G2.com.

The challenge is reminding students they must use the Chrome browser for the proctoring software to work. I've had a few students email me at the 99th hour when trying to take a test indicating they can't access it. Typically I find out they are using firefox or safari which does not support Honorlock. Review collected by and hosted on G2.com.

I like that it blocks all websites from students while taking exams . Review collected by and hosted on G2.com.

I think the only thing that was difficult to use was the ID verification process. The camera has a hard time scanning it . Review collected by and hosted on G2.com.

I like that they have support available 24/7, and that their services are all cloud-based with no additional software required to install, aside from the browser extension. Review collected by and hosted on G2.com.

When there are issues for students, it can be very stressful for them. Fortunately, help and resolution have typically been quick and accurate. Review collected by and hosted on G2.com.

Honorlock is easy to use both for the administrator and the user. As a line of defense against academic dishonesty, it is an effective tool. Review collected by and hosted on G2.com.

Honorlock alone may not detect academic dishonesty; efficiency depends upon the tools, information and support given by the administrator. Review collected by and hosted on G2.com.

The variety of options in regard to testing conditions allows it to work in many different disciplinary areas. Review collected by and hosted on G2.com.

The system is generally navigable but is easier to understand with direct customer support. Review collected by and hosted on G2.com.

Integrated with our instance of Canvas quizzing. No separate log on/registration is necessary. Review collected by and hosted on G2.com.

Sometimes students have issues if they don't have a web cam, or if they are using a computer that doesn't support the Chrome plug in that is required. Review collected by and hosted on G2.com.

It discourages my students from cheating Review collected by and hosted on G2.com.

If the software could discriminate better on cheating behaviors. Review collected by and hosted on G2.com.

Before using Honorlock our institution used a live proctoring service. This required students to schedule testing in advance. In addition to this scheduling hassle, students also complained about the "invasiveness" of joining a video call with a live proctor. It was like inviting someone into their personal space that they did not know. Honorlock's automated proctoring is much more user-friendly. Students can take a test whenever it fits in their schedule without the need for advanced scheduling. Our institution piloted several proctoring systems that provided the ease of scheduling that we needed and recorded the testing sessions. However, what made Honorlock stand out above the others is that it provides so much more than just a recording. Honorlock's AI alerts Honorlock proctors to potential issues (people talking, other faces in the recording, the test-taker leaving, etc.) during the testing session. The Honorlock representative can then lock the testing session and pop in with a chat to rectify the situation. If needed they can also pop in via video, but in my experience, the issue can usually be solved via chat. I would also add that Honorlock personnel are always polite and respectful. Even when addressing issues during the testing session they avoid accusatory language. They are very respectful and helpful. This personal interaction helps protect the integrity of the exam session while not feeling invasive like a video call with a live proctor. All video recordings are flagged and time-stamped so the professor can easily see if there were any issues during the testing session and at what point they occurred. If Honorlock proctors had to pop in with a live chat during the testing session, all of that conversation is also included for the professor to review so they can follow up if needed.

Another wonderful aspect of Honorlock is their Search and Destroy feature. This functionality searches for test questions online and then generates a report grouping test questions into three groups. Compromised Questions are those that have been found online in places like Quizlet and with the click of a button you can authorize Honorlock to submit a takedown request to the websites that contain your test information. Commonly Found Items report questions that were found online but cannot be sent a takedown request. These typically are questions about facts or commonly known data and Honorlock suggests changing these questions. Honorlock also reports the questions that it could not find online as Unique Items. As an instructional designer, I love that this functionality not only guards the integrity of the test but also helps faculty develop higher-level thinking questions.

We love the personal and professional interaction that Honorlock provides for our students and all of the data that they report for our faculty! Review collected by and hosted on G2.com.

The Admin dashboard is not as developed as I would like. However, our CSM sends out monthly reports and is always available and quick to respond to any questions that I may have. Review collected by and hosted on G2.com.