I love that everything is in one place with HoneyBook. I can make a file and send it to my clients, so they have all the references, resources, and guides in one place. This makes it easier for me to help move them along the client journey and support them along the way. Review collected by and hosted on G2.com.

I think right now, it's just a matter of familiarizing myself with where things are and how to use the different tools. I did find it hard to understand the whole front to back experience until I had an actual client walk through those things. It would be helpful if there were more video tutorials available, kind of like a library, so you can step by step understand each phase from the back end and what your clients are going to experience. Review collected by and hosted on G2.com.

Makes everything easier. I can have all the information, documents and receipts in one place and is easy to find it. Also that it can make like a AI response for the inquiries and that helps a lot. Review collected by and hosted on G2.com.

So far i don't have any complaints. Everything works great for me. Review collected by and hosted on G2.com.

I love that HoneyBook provides the convenience of having everything in one specified portal for my clients. It's really handy to have a calendar integrated with my phone along with a scheduling system that I truly enjoy and use frequently. I also appreciate the reporting feature that lets me know how well I'm doing and provides financial assistance for taxes. The user-friendly interface stands out, allowing me to use it on desktop, laptop, or cell phone, and I enjoy making it compatible with my lock screen and voice. The tap-to-go pay options for on-the-spot clients are a nice touch. Setting it up was very easy, and the one-month trial was great to figure out and navigate through everything. Review collected by and hosted on G2.com.

Things aren't working that well for me with HoneyBook is the AI note taking system. I wish that it was a little bit more customized. In the sense of being sensitive on picking up the correct conversation that's being had, as well as the format of it is convenient for my client as well that it's not just simply provided to me in the portal for notes, that it's automatically emailed to them instead of me copy pasting it from my email to theirs. Review collected by and hosted on G2.com.

I like HoneyBook's ease of use which makes navigation smooth. The customer support is really responsive; whenever I have a question, I can just put it in chat and usually get a response within twenty to thirty minutes, solving my problems quickly. This quick resolution means I can return to focusing on my customers and other important tasks sooner. The contact form feature and the smooth navigation add to its usability. Even though I don't use all the features, the ones I do use are perfect for me. The setup was super easy, only taking about fifteen minutes before I could start navigating around. It's easy enough that I can teach someone else to use it without a problem. I've also shared my positive experience with other small business owners, and they've switched to HoneyBook as well. Review collected by and hosted on G2.com.

One thing I think should be updated pretty quickly is the option to generate a quote without payment terms. Sometimes it's just a quote that the customer wants. Review collected by and hosted on G2.com.

I like how HoneyBook has autopay for clients, allowing me to set up automatic billing. The ease of updating contracts and having templates to customize them for each client is crucial for me. I enjoy the convenience of having contracts and invoices all in one place, with everything sent out together. The new feature that makes it easier to get paid faster with invoices, connecting to Stripe, is something I appreciate. I also like that I can send everything to a client in one email. Review collected by and hosted on G2.com.

I wish the templates were a little bit easier to fill out and the forms. I find it's a little bit tedious when connecting everything, and it's not as intuitive as I would like it to be even though I've used a lot of different systems and am pretty computer savvy. I know it could be connected to more tools, but I haven't found it that easy to set up. Prices have gone up on HoneyBook, so I think they're similar right now price-wise with Dubsado. There are definitely some things I would like to either learn how to use better or, there may be some limitations that it has that have stopped me up in the past. Review collected by and hosted on G2.com.

I use HoneyBook for invoicing clients and making the invoice specific feels easy. I appreciate that I can write out itemized line entries for what I'm billing clients for. I like the built-in template features, so I'm not always repeating myself. The process is very easy, and it also makes it easy for clients to pay and tip however they'd like to! Review collected by and hosted on G2.com.

Sometimes the invoices do not send, or land in junk. Or sometimes, the payment isn't an instant transfer, and there is no further information on why it's not an instant transfer. Review collected by and hosted on G2.com.

I appreciate HoneyBook's automations which make setting up the billing cycle really easy. Having email templates available is also useful for routine emails. I have started using the AI feature for creating standard emails, which has saved me time typing in the emails. Review collected by and hosted on G2.com.

It would be good to be able to access additional fields in my onboarding forms. For my standard emails, I need to access student names but it is unavailable with the normal smart fields. The project type field is too small for my use. It needs to be 64 characters in length. The yearly cost for me doubled last year, which takes funds from my non-profit that could be used elsewhere. Review collected by and hosted on G2.com.

I use HoneyBook for my photography business and I find it really helpful for sharing contracts and invoices, as it keeps all my important documents in one spot. I like the client reminders and the user-friendliness of the site, which saves me time. The automatic reminders in HoneyBook mean I don't have to manually send them, making my workflow more efficient. Also, setting up HoneyBook was very easy, which was great. Review collected by and hosted on G2.com.

I wish it was a little less expensive. I wish it had different pricing tiers, allowing you to choose what you needed and eliminate what you don't. Review collected by and hosted on G2.com.

Sending and managing client contracts and project details. Review collected by and hosted on G2.com.

How Honeybook doesn't work with itself. We manage 2 venues and the portals do not communicate, so there is a lot of manual work around we have to do. It also doesn't help that customer service isn't very helpful. I've asked for a demo multiple times, as the owner of the organization also doesn't know much about Honeybook features and was told no. Why wouldn't Honeybook want to manage and help their users? Review collected by and hosted on G2.com.

I love the ease of use. The ability to customize to match my brand. Review collected by and hosted on G2.com.

I wish it archived my projects by year but still kept them on my calendar. Currently if I archive my completed projects from the previous year it removes them from my calendar. I want to reconcile my files at the end of each year. Review collected by and hosted on G2.com.