Mary Catherine W.
MW
Mary Catherine W.
Small-Business (50 or fewer emp.)
"Honeybook helped me earn 6 figures!"
5/5
What do you like best about HoneyBook?

I love Honeybook most for keeping me organization and also giving me the tools to create an amazing and seamless client experience. Between the automations feature, the new scheduling feature and the tasks feature, it's hard for anything to slip through the cracks! I'm a HUGE fan of how it has allowed me to automate so much of my business. It's like having an assistant! Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

I'm hoping to use the scheduling feature in 2024, but it feels a little clunky and like there are a few extra, unnecessary steps in the user flow. But I know its a new feature, so I'm sure you're still working through kinks! Review collected by and hosted on G2.com.

Hannah C.
HC
Hannah C.
Owner
Small-Business (50 or fewer emp.)
"A great experience"
4/5
What do you like best about HoneyBook?

The updates on my phone to remind of sessions Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

Better customer service to answer questions Review collected by and hosted on G2.com.

Amie H.
AH
Amie H.
Small-Business (50 or fewer emp.)
"The most helpful ongoing expense for my business"
5/5
What do you like best about HoneyBook?

HoneyBook is very easy to use on the backend and is also a very intuitive experience for my clients. I am a wedding and event florist and utilize HoneyBook for every part of the booking process- from inquiry to signing the contract and accepting payment. It leads both myself and the client through that process very seamlessly. Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

I do wish there was an option to put the credit card fees on the invoice. It took me a few months to realize that about 4% of what I collected from my clients went to processing fees. As soon as I realized this, I've been manually calculating that number and putting it on the invoice. I would love if HoneyBook had an option that calculated this number for you so you could put it on then invoice if you want. Review collected by and hosted on G2.com.

Verified User in Photography
UP
Verified User in Photography
Small-Business (50 or fewer emp.)
"Wonderful Experience!"
5/5
What do you like best about HoneyBook?

I love that everything is all in one place. Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

I feel like there could be a way more advanced and better scheduling system for "direct scheduling" things. Review collected by and hosted on G2.com.

Melissa E.
ME
Melissa E.
Small-Business (50 or fewer emp.)
"Extremely user-friendly way to keep all things organized without the stress!"
5/5
What do you like best about HoneyBook?

HoneyBook is extremely easy to navigate. The alerts sent are a lifesaver, helping me to stay on track with all tasks. As a business owner, it is easy to be pulled in so many directions at once, HoneyBook saves me from drowning! Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

I don't think I have anything negative to say about HoneyBook! I can easily access from my phone or my laptop, so even on the go, I'm able to keep up without skipping a beat Review collected by and hosted on G2.com.

AG
Ana G.
Small-Business (50 or fewer emp.)
"Game changer for my freelance business"
5/5
What do you like best about HoneyBook?

I use Honeybook on a daily basis. I love how communication with each client is centralized in one place. The contract templates are of immense help when sending out proposals. I've recently been using recurring invoices, which makes payment processing so much easier for me and my client. I also love all the reports you can look through which give you an insight into your business. Also, a huge plus is the amazing customer service, if anything comes up the response time is timely and always helpful. Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

The only thing I wish it had would be recurring expenses so I wouldn't have to enter the same expense every month. Review collected by and hosted on G2.com.

ME
Maria E.
Virtual Assistant
Small-Business (50 or fewer emp.)
"A Seamless Solution: Harnessing the Power of HoneyBook"
5/5
What do you like best about HoneyBook?

From the outset, I was immediately impressed with HoneyBook, a comprehensive business management platform designed specifically for solopreneurs and small businesses. It is a multi-faceted tool offering solutions for project management, client communications, invoicing, and more – it has changed the game for my small business and has become an integral part of my daily operations.

One of HoneyBook's greatest strengths is its robust client management capabilities. The CRM features are exceptional and make tracking client interactions a breeze. I can manage contacts, track projects, and maintain all relevant client information in a single place. This centralization has resulted in far better organization and efficiency for my business. Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

Firstly, the pricing could be a deterrent for some, particularly solopreneurs or small businesses with a limited budget. While the platform offers a wide range of features, the cost is higher than some competitors. A tiered pricing structure or customizable package could make it more accessible to a wider range of businesses.

Secondly, HoneyBook's customization options are somewhat limited. While the platform covers a broad base of needs, it doesn't offer as much flexibility as some might like when it comes to personalizing workflows, templates, and forms. Greater customization would enable users to better adapt the platform to their unique needs.

Lastly, while the integrations offered by HoneyBook are useful, the platform could benefit from expanding its range of third-party integrations. Compatibility with more apps and services would increase the versatility of HoneyBook and allow users to streamline their processes even further. Review collected by and hosted on G2.com.

Shalisha P.
SP
Shalisha P.
Small-Business (50 or fewer emp.)
"Love Honey Book!"
4.5/5
What do you like best about HoneyBook?

Honey Book offers everything I need to streamline my business operations with a delightful touch of design that aligns perfectly with my brand. What truly impresses me is the super user-friendly interface, ensuring a seamless experience for both me and my clients. The option for recurring payments is an absolute game-changer, eliminating the hassle of chasing down payments and allowing me to focus on what truly matters.

One of the aspects I adore is the secure online payment portal, which instills confidence in my clients and enables them to conveniently make payments without any concerns about safety. The inclusion of comprehensive templates is an absolute lifesaver, saving me an immense amount of time. It provides my clients with all the essential information they need before taking the next step and even allows them to effortlessly e-sign documents.

When it comes to Honey Book, there's honestly nothing I dislike. I wholeheartedly recommend this platform to every independent business owner out there. It's a transformative tool that elevates your business management to new heights, making it an indispensable asset in your entrepreneurial journey. Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

HoneyBook has truly won my heart, and there's very little I could ever express dissatisfaction with. If I were to make a wish, it would be for an expanded range of design options specifically tailored for creating captivating proposals and brochures. However, despite this minor longing, my love and appreciation for HoneyBook remain unwavering. Its comprehensive features and intuitive interface have undoubtedly elevated my business operations to extraordinary levels. Review collected by and hosted on G2.com.

Shelby H.
SH
Shelby H.
Media Director
Small-Business (50 or fewer emp.)
"HoneyBook is a must have for creatives"
5/5
What do you like best about HoneyBook?

I love how easy HoneyBook has made the process of turning leads into clients. As a photographer my time is important and HoneyBook has streamlined workflow. Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

There really isn't anything I don't like. Review collected by and hosted on G2.com.

Response from Jacqueline Ibarra-Garcia of HoneyBook

We're thrilled to hear that HoneyBook has made such a positive impact on your workflow as a photographer. Thank you for sharing your experience!

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"A powerful tool with some frustrating limitations"
2/5
What do you like best about HoneyBook?

HoneyBook is very robust in allowing for a wide range of features and use cases. We've used it for more than a year to handle different aspects of our business operations, from showcasing our portfolio and pricing to potential prospects, all the way through to managing our contracts and even invoices at times. Review collected by and hosted on G2.com.

What do you dislike about HoneyBook?

HoneyBook allows for many uses; however, it has some tough limitations that have greatly reduced our ability to use it across the board. The invoices are awesome for automating reminders and payments, but they don't allow for much customization in terms of the information that gets included. There are workarounds available, but these haven't worked for every client. We've had clients download PDF versions of contracts and invoices, and then they end up reaching out to us because the PDF versions are missing key information or simply look very broken in the way that HoneyBook places line breaks and page layouts. It very rarely looks the same in PDF format as it does in the full linked version. Review collected by and hosted on G2.com.

Response from Jacqueline Ibarra-Garcia of HoneyBook

Hey there! Thanks for the feedback and taking time to send this over. HoneyBook is designed to be completely digital and online so the formatting for print and PDF isn’t always top of mind as we hope to keep things digital. That being said, we understand that some like to print and save copies. We recently added additional customization to the invoice header and we would love to hear more specifics around what information you feel is missing. Let us know more about what you would want to see with specific details and examples so we can pass this along or provide some workarounds!