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Ease of creating a website. Website builder is very easy to use, and easy to customize. Easy to set up and use. I just it for about 5 websites which I update monthly. Easy tointegrate videos and photos. It is easy to buy and set up new domains via homestead. Overall it is a good solid software, but does have some customer service issues. I have been using it for a VERY long time and have watched it grow and change. I believe it was about 22 years ago I started with it, and it has improved a lot over the years. Review collected by and hosted on G2.com.
Customer support is lacking. When you have errors or problems, they encourage you to use a public support forum they have created to post your question, and getting an answer is hit and miss. I have phoned a few times and it can take a while on the phone (time I don't always have). It is impossible to delete a domain without getting an error and you have to phone each time. I wish they had a live chat to take care of things faster. Also, using google workspace via them is a pain, as you can't update your storage! I recommend setting it up on google workspace directly at google, as it will be easier to update things as you need. Review collected by and hosted on G2.com.
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