Mick M.
MM
Mick M.
Realtor
"Best of class"
5/5
What do you like best about Homesnap Pro?

The ability to connect to the MLS and client seamlessly Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

The inconsistency of aggregated data on listings and the intermittency of operation of the application itself in regards to accessing the database Review collected by and hosted on G2.com.

Response from Homesnap Team of Homesnap Pro

Hi Mick, thank you for sharing your experience with Homesnap. We value making life easier for both you and your clients. Your feedback is appreciated!

Nick A.
NA
Nick A.
Real estate broker
Small-Business (50 or fewer emp.)
"Real estate agents and brokers be careful"
0/5
What do you like best about Homesnap Pro?

They have a nice interface, however, it has not been helpful for me. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

I signed a six-month contract with Homesnap concierge at the cost of $3300. After four months into the contract, I have only received three hot leads which one of those leads was my personal phone number, and the other two hot leads were unemployed and could not qualify for a mortgage and have no money to purchase a home. This lead service is terrible. Several other leads came out with auto-reply that they would be working on my behalf to qualify those leads however, nothing came of them. I have called support management several times for help without any progress.

Real estate agents and brokers be careful of this Homesnap company. I wish I would’ve never wasted my time and money. Lesson learned buyer beware. Review collected by and hosted on G2.com.

Luke M.
LM
Luke M.
R
Enterprise (> 1000 emp.)
"Homesnap Pro is the best tool for Realtors"
5/5
What do you like best about Homesnap Pro?

The ability to search for property and to share with my clients Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

The site/app can be a bit busy with everything on it. Sometimes searching can be a bit tricky Review collected by and hosted on G2.com.

Mickey W.
MW
Mickey W.
Realtor
Small-Business (50 or fewer emp.)
"Pretty much perfect!"
5/5
What do you like best about Homesnap Pro?

I love that my clients feel like they have the upper hand when I send them this app. It feels like it's mine. Being able to send homes and message right from the app is so convenient.

And Homesnap Pro has been a great investment! Having them mange my Google profile and post for me makes it appear that I'm always trying to be on my game.

And customer service has always done right by me. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

I would say at the normal price I probably wouldn't have invested. I purchased for $99 and I think that's what the cost should be. There's no huge standout feature that I can see being worth $500+. But I don't dislike anything about the platform itself. Review collected by and hosted on G2.com.

Response from Homesnap Team of Homesnap Pro

Hi Mickey, thank you so much for taking the time to share your positive experiences with Homesnap. We are happy to hear that our app has allowed you to take your business to the next level.

Bethany "Susanne" M.
BM
Bethany "Susanne" M.
Licensed Realtor
Small-Business (50 or fewer emp.)
"Homesnap Pro helps my ability to multitask and it simplifies my daily Real Estate routines!"
5/5
What do you like best about Homesnap Pro?

Homesnap helps my ability to multitask by keeping my Google Business Page updated. Homesnap Pro reminds me, to update my Google Business Page regularly. Whenever I'm to busy, Homesnap generates postings for me! The memebership is worth the value! I refuse to use another lead genearation platform, muchless another homesearch platform! I love the convienance, of snapping a picture of a property and all of the properties facts pull up! This app allows me, more time in my extremely busy schedule! Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

There's nothing I dislike about Homesnap Pro! Review collected by and hosted on G2.com.

Response from Homesnap Team of Homesnap Pro

Bethany, we are so glad that your Homesnap Pro+ membership is helping you better manage and grow your digital presence! Thank you so much for your feedback and we can't wait to show you what's coming next :)

Ken Kennedy  M.
KM
Ken Kennedy M.
Licensed Realtor
Small-Business (50 or fewer emp.)
"Fraudulent charges."
0/5
What do you like best about Homesnap Pro?

The nice interface when it actually works. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

Unauthorized Charges on your card on file without notice. I had to cancel my cards with the issuers. Nonexistent customer service. " Thank you for calling Homesnap. All our representatives are unavailable due to company-wide meetings." is the standard message every time you call. I bet the meetings are for dreaming up more ways to scam agents. No viable or qualified leads ever. Agents beware before you buy. Review collected by and hosted on G2.com.

Response from Homesnap Team of Homesnap Pro

Hi Ken, we are glad that our support team was able to help you address your concerns. Please don't hesitate to reach out to our team if there is anything further we can help you with!

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Bogus Lead Generation and Nothing Promised"
0/5
What do you like best about Homesnap Pro?

The app is an excellent home search tool. Very useful for mobile MLS access. And property lines feature is great on acreage properties. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

The sham of a lead service Concierge is hollow promises, take money, no transparency, fake leads,fake comminicwtion, fake status , misrepresented service, 0% conversion rate. Not 24/7. Do not make outbound phone calls, if thAttorney General is listening. This is a widespread violations of Chapter 5 of the FTC act. This is a very expensive hoax. Don't fall for it. Of course they could do everything I was missing. Then pay them so much traffic can fall in h Review collected by and hosted on G2.com.

Response from Homesnap Team of Homesnap Pro

Hi there, I am so sorry to hear that your experience with Concierge was unsatisfactory. We take these concerns seriously and would love to address the problems you experienced. If you have not already, please contact our support team at support@homesnap.com so we can learn more about this issue.

Neil L.
NL
Neil L.
Realtor
Small-Business (50 or fewer emp.)
"Homesnap Pro! Great Potential, Not there Yet!"
4/5
What do you like best about Homesnap Pro?

It is well designed and has excellent integration with Google. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

MLS integration is not real time. This is a major problem. Constantly looking to increase price and upsell. Out of sync with MLS makes it very problematic because clients are frustrated that properties listed as available are not! Review collected by and hosted on G2.com.

Response from Homesnap Team of Homesnap Pro

Hi Neil, thank you for the constructive feedback. We are always looking to improve our app to provide the best possible experience for our users.

Monte R.
MR
Monte R.
Realtor
Small-Business (50 or fewer emp.)
"The Future Of Home Searching"
4.5/5
What do you like best about Homesnap Pro?

It is extremely efficient for an agent, especially in the field. I love the ease of access for myself, my agents and my buyers. It has gotten me a few deals just with the searchability tools. Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

It has been buggy from time to time. I have become so reliant on it that when it bugs out I its a detriment to my business. Review collected by and hosted on G2.com.

Response from Homesnap Team of Homesnap Pro

Monte, we are so glad you are having a positive experience with our app! We try our best to ensure that it runs as smoothly as possible and are honored it has become such a key tool in your business.

Barbara (Nelson) N.
BN
Barbara (Nelson) N.
Broker-salesperson
Small-Business (50 or fewer emp.)
"Real Estate on the go!"
5/5
What do you like best about Homesnap Pro?

As a Realtor, Homesnap is an easy app to use on the road or in an armchair watching TV. It is easy to check listings, make appointments, and contact their agents. I have used the app to see an agent’s listing/selling area when I want to refer a client and I have used the listing maps to get to know an area better and check listings in that area. Buyers can text me listings from Homesnap that they are interested in and when I click on them, I can see the Bright MLS agent remarks that the client can’t see. It saves me from signing in and searching the MLS. Homesnap is the MLS in an app that agents and their clients can use. Can you tell how valuable it has been to me ?! Review collected by and hosted on G2.com.

What do you dislike about Homesnap Pro?

Sometimes, it is difficult to ‘Search an Agent’s Name’ if the spelling is incorrect or they use a nickname. It would be helpful if the app could show possible name choices as the name is being typed. Review collected by and hosted on G2.com.