I really like the interface of Homebase; it's really easy to learn. I also like that I can update information as we have new staff coming and old staff leaving. It's fairly easy for me to figure out how to teach my team how to use it. It was super simple for me to set up, and I'm a pretty techie kind of girl. After introducing it to my team, they caught on quickly, and it's been fairly simple for them to use. Review collected by and hosted on G2.com.

I would really like a feature that allows my staff to see everybody who's on the schedule and not just their own shift. I would like for them to sync the entire shift schedule to their Google Calendar, but right now they can only sync their own shifts. Our Homebase app keeps kicking us out, so I constantly have to sign back in almost every day or multiple times a day, which has been very frustrating. Another thing that could be improved is allowing my staff to adjust their days off if they've already submitted for vacation days and they change, so they could adjust and resubmit for reapproval. But right now, they have no way of adjusting. Review collected by and hosted on G2.com.

I use Homebase to keep track of my high school students' hours, and I really appreciate the tracking features. My favorite is the GPS tracker for clocking in and out, which ensures that students are honest about their presence. I also enjoy tracking their hours so I can compare them across different groups. The hour tracking is nice since it allows us to reward or give consequences based on the hours they log. Additionally, the initial setup of Homebase was very easy, which made the transition smooth for us. Review collected by and hosted on G2.com.

I wish it was easier to split them into different departments, but I believe the limitation is I do not pay for that level. I would also like them to be able to see their own total hours, as they can use these hours for volunteer hours and resumes. Review collected by and hosted on G2.com.

I use Homebase for scheduling front of house employees at my restaurant. It's great at keeping track of time off requests and continuously changing worker availability. Keeping up with documentation for each employee has also been wonderful. I love the ease of modifying or accessing schedules, and the 'frequently worked' hours feature is very helpful when creating a schedule. I'm able to make on-the-fly changes, making creating a schedule much less of a hassle than with other platforms. The initial setup was much easier compared to Aloha (Ctuit), which was awful. Review collected by and hosted on G2.com.

The team requests need to be separate from cover requests and availability. I don't guarantee time off requests but like to see them when creating the schedule, so I'm never hitting approve. It's frustrating to sift through many time-off and availability change requests. The clock-in and pay functions should be able to be turned off. I use a separate time tracker and payroll company, so I should have the option to turn off these features to prevent employees from adding their bank information. I wish it would integrate better with PARPos somehow. Review collected by and hosted on G2.com.

What I like best about Homebase is how it streamlines our entire scheduling process. No more messy group texts or paper calendars. The fact that it syncs directly to everyone's phone means the team always knows exactly when they're working, and the automated shift reminders have basically eliminated our 'no-show' problems. It’s a total game-changer for staying organized Review collected by and hosted on G2.com.

Mobile App Limitations & Glitches

While the mobile app is great for quick checks, users often find it lacks the full functionality of the desktop version.

The Issue: Managers sometimes struggle to perform complex scheduling edits or view deep reporting from their phones.

Technical Snags: Some users report occasional glitches where notifications for shift swaps or messages don't come through instantly, or the GPS clock-in can be "fussy" depending on the phone's signal Review collected by and hosted on G2.com.

Homebase is easy to use from the moment you first log in. It’s straightforward for new employees, and it also works well for less tech-savvy managers. Review collected by and hosted on G2.com.

There really aren’t any. We initially started using it just for scheduling because it didn’t have the ability to process payroll for non-profits at the time. It was perfect for our scheduling needs, and the moment payroll became available for non-profits, we signed up. Review collected by and hosted on G2.com.

I use Homebase to keep my summer employees organized and informed on what's going on at the club. Homebase saves me time and energy, and I honestly think that I couldn't do my job without it. The initial setup was easy, and it seamlessly integrates with my workflow. Review collected by and hosted on G2.com.

Well now that you ask... there used to be a place at the top of each day's schedule where I could put a special event for the day. That is missing from my screen this summer. I wish I knew where to get it or how to put it back. Review collected by and hosted on G2.com.

I love how clean the user end is. My team members love it. The ai tool is nice, and the scheduling performs exactly how I desire. Review collected by and hosted on G2.com.

I dont love how expensive it is, i wish the integration with toast was better. Review collected by and hosted on G2.com.

I love how Homebase is extremely easy to use and how it helps me keep track of employee hours effortlessly. It's also very helpful in notifying me when an employee is in overtime or nearing it. The request off abilities and the automated clock out option are features I particularly enjoy. Additionally, I appreciate how straightforward it is to manage payroll hours with Homebase. The notes section for management and employees to communicate important information is another aspect I find valuable. The initial setup was also incredibly easy. Review collected by and hosted on G2.com.

Occasionally there are a few glitches, but they usually are fixed immediately. Review collected by and hosted on G2.com.

I use Homebase for scheduling and timekeeping. Although I see it more as a utility, I do find seeing how many hours I'm at for the week useful since I'm not on a set schedule. It's also slightly cheaper than other solutions. The initial setup was thoughtless. Review collected by and hosted on G2.com.

Advertising the equivalent of payday loans or 'cash out' is honestly my least favorite part of Homebase, it has nothing to do with function it just cheapens the company image. Yes, the cash out feature comes off as a payday loan, I read more into it now so I know it isn’t but that has been my impression, and the impression of everyone on my team for 3 years. Review collected by and hosted on G2.com.

I find Homebase to be pretty robust in features, and its ease of use is definitely important to me. The geofencing, reporting, and alerts are critical for managing staff and holding them accountable, which leads to better time sheet and tip reporting across our staff of almost 20 individuals. The initial setup was fairly easy, especially since our GM already had experience with Homebase. Review collected by and hosted on G2.com.

The pricing model was a bit cumbersome. I'd like a more consistent bundle of features that I don't have to constantly add-on capabilities. If the solution becomes too expensive, the inclination is to look for substitutes. Some add-on features need to be less expensive, or discounted if you reach a certain monthly pricing. We could not do more in-depth job costing, but that was a feature we desired. Review collected by and hosted on G2.com.