Carly W.
CW
Carly W.
Owner
Small-Business (50 or fewer emp.)
"All-in-One Scheduling and Time Tracking That Makes Payroll Easy"
4.5/5
What do you like best about Homebase?

Everything is combined in one tool. The schedule builder is easy to copy from one week to the next and easy to use. The clock in/out feature is great and so helpful when people forget that they can fix it on their own without needing manager help. I just have to double-check everything and then payroll is easy. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Some of my staff struggle to figure it out... but that may just be my staff. Most pick it up very quickly. I wish they wouldn't nickle-and-dime us for extra features though, like tips and tasks. Those seem like they should come with the package I already pay for. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you find Homebase easy to use and that it's helping you save time with scheduling and payroll. We appreciate your feedback about the additional features and will take it into consideration for future improvements. Thanks for being part of the Homebase community!

Allegra A.
AA
Allegra A.
Owner
Small-Business (50 or fewer emp.)
"Homebase Makes Scheduling, Time Tracking, and Team Communication Effortless"
5/5
What do you like best about Homebase?

We’ve been using Homebase at our boutique for scheduling, time tracking, and team communication, and it has made managing day-to-day operations so much easier. With a retail team and constantly changing schedules, having everything in one place has been a huge help.

The scheduling system is very user-friendly for both managers and employees. We especially love how easy it is for staff to view schedules, request time off, swap shifts, and communicate directly through the app. It has helped reduce scheduling confusion and saved us a lot of time every week.

As a small business owner, I also appreciate how organized and efficient the platform feels. It’s simple to use, reliable, and has helped us streamline operations while keeping everyone on the same page. Overall, Homebase has become an important part of how we run our business, and I would definitely recommend it to other small business owners looking for an easy and effective scheduling solution. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

The only thing I don’t like is that I can’t access all information from the app on my phone, I need my computer to access complete information, and I am always doing things on the go Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that Homebase has made managing your boutique's day-to-day operations so much easier! Our user-friendly scheduling system and team communication features are designed to streamline operations for small businesses like yours. We appreciate your feedback about accessing information on the app and will take it into consideration for future improvements. Thanks for being part of the Homebase community!

Whitney B.
WB
Whitney B.
Small-Business (50 or fewer emp.)
"Comprehensive HR Platform with Stellar Support"
5/5
What do you like best about Homebase?

I use Homebase for a variety of functions. The tip pool feature is always accurate, saving me time by dividing tips evenly each time. I have used Homebase's hiring feature and their background checks in the past. It's also great for communicating with my team through the messenger portal. I manage time sheets, and the onboarding process is smooth with documents saved in the system to help onboard new staff members. We use the platform extensively for terminations as well. Homebase serves as an all-in-one solution for HR, helping create our handbook and allowing us to ask HR independent questions. The HR tool has been wonderful and is a paid feature we use. I track time sheets and use GPS tracking for clocking in and out, which is very cool because it keeps people from clocking in from locations outside of work. Homebase also handles our payroll taxes and reimbursements, making it an invaluable business partner. The initial setup was super easy with step-by-step instructions and video links. Furthermore, the customer service is fantastic; they're always willing to help with any issues that arise. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I would say more transparency around some of the additional benefits. Like, for instance, they had a same day payout feature and switched it over, which created some issues when they moved it to another company. So just more information on that would help. Also, more details on the discounted insurance they offer, it's mentioned but not really detailed. The hiring could definitely be better; that's why we kinda stopped using it. The application process and getting candidates feels a bit antiquated. We aren't getting quality candidates that match what we're looking for. The hiring and application process definitely needs improvement. The background checks could be improved too because we need to run a MVR report for those driving motor vehicles in our field operations, not just criminal checks. So enhancing that feature would be beneficial. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

Thank you for the detailed feedback! We're glad to hear that Homebase has been able to streamline your HR processes and provide valuable features for your business. We appreciate your suggestions for transparency around additional benefits and improvements to the hiring and background check processes. We'll definitely take these into consideration for future updates. Thanks for being part of the Homebase community!

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Homebase: A True One-Stop Shop for Timecards, Payroll, Tasks, and Team Communication"
4.5/5
What do you like best about Homebase?

The best part about Homebase is all of the different types of items it offers. It is nice to have a one-stop shop for timecards, managing tasks, running payroll, communicating important information to employees, and housing important documents. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

There are some restrictions that do not fit our business, which causes the need for manual tracking and adjustments on our part. For example, an employee can only be assigned one PTO rule. However, our business provides PTO and floating holidays. We have to track floating holidays on the side. The other downside is the pay period cannot be adjusted. Our business designs our semi-monthly calendar at the beginning of the year, but Homebase does not allow the dates to differ from theirs. This results in an off-cycle payroll to be ran for each pay period. This causes concerns with our employees because the app does not reflect our company's pay period. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you find Homebase to be a true one-stop shop for managing various aspects of your business, including timecards, payroll, tasks, and team communication. We appreciate your feedback and are constantly working to improve our platform to better meet the needs of businesses like yours. Thanks for being part of the Homebase community!

Kathleen G.
KG
Kathleen G.
Alternate admin/office manager
Small-Business (50 or fewer emp.)
"Seamless Scheduling and Payroll Management with a Minor App Glitch"
5/5
What do you like best about Homebase?

I like that Homebase is very easy to use and has many great features that make scheduling, time card management, and payroll a breeze. It's extremely valuable for our business, helping us manage and keep track of where everyone is in case of an emergency. We can easily check where someone is and keep better track of weekly hours to ensure everyone is getting the hours they need. The initial setup was very easy too. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

One thing that doesn't work too well is making changes to the schedule on the app. There's many times that we want to publish just one day but can't since it doesn't give us the option. So, we have to get on a desktop to make the changes. The only thing I see that would need improvement is like I had mentioned is making the change in the app. If possible, it would be great to have the option to make single day changes in the app without publishing the whole week instead of going to a computer to make those changes. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you find Homebase easy to use and valuable for your business. We appreciate your feedback about the app glitch and will definitely take it into consideration for future improvements. So glad you are part of the Homebase community

Ronnie J.
RJ
Ronnie J.
Small-Business (50 or fewer emp.)
"Effortless Scheduling with Unmatched Ease of Use"
5/5
What do you like best about Homebase?

I appreciate Homebase for its ease of use. It makes it easy and clear to create, assign, and publish shifts without the headache. The platform is very easy to learn and understand, which is essential since we have people of all ages and backgrounds on our team. It's very important that everyone understands how the scheduling platform works and how to read it. Homebase allows us to make changes fast, to adapt to everyone’s way of doing things. Compared to previous platforms we've used like Connecteams, Homebase is much easier to read and understand. The initial setup was incredibly easy, I’d rate it an 11 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

We don’t use the payroll setting because I think it is a bit complex, but I also haven’t given myself much time to learn the feature. It is not as simple as something like QuickBooks, that basically does the work for you and connects with other platforms for easy access. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that you find Homebase easy to use and that it has been beneficial for your team's scheduling needs. If you ever need assistance with the payroll feature or any other aspect of the platform, please don't hesitate to reach out to our support team. Thanks for being part of the Homebase community!

DG
Daniel G.
Volunteer Coordinator
Mid-Market (51-1000 emp.)
"Homebase Cut My Scheduling Time in Half"
4.5/5
What do you like best about Homebase?

I manage a volunteer pool of 50+ people and previously created schedules manually, on paper. I love how Homebase cut my scheduling time by half. For me, ease of use is the thing I like best about Homebase. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Overall, the benefits outweigh any inconvenient aspects of the platform, but if I had to provide a dislike, I would say that I wish I had the ability to copy an entire month's schedule and paste it into a new month, instead of only having the capability of copying a week at a time. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that Homebase has made such a positive impact on your scheduling process! We appreciate your feedback about the ability to copy schedules and will definitely take that into consideration for future updates.

Carmen C.
CC
Carmen C.
Small-Business (50 or fewer emp.)
"Effortless Employee Management with Outstanding Support"
5/5
What do you like best about Homebase?

I really like the support staff that Homebase offers. They were super helpful and kind, taking the time to figure out a system bug and staying on the phone until it was resolved, which couldn't have taken more than 15 minutes. The UI is super easy to move and learn through, making it really easy to use. I also appreciate that everything is all in one place, which adds to the convenience. The initial setup of Homebase was super easy. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Only issue I have had is that some certification documents don't upload, but that's fine Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that you've had such a positive experience with our support staff and that Homebase has been easy to use and convenient for managing employee tasks. We apologize for the issue with certification documents not uploading and will work to address that promptly. Thank you for being the best part of Homebase! 💜

Chelsy G.
CG
Chelsy G.
Team Lead - Onboarding Bookkeeper
Small-Business (50 or fewer emp.)
"Homebase Streamlines Payroll and Time Tracking in One Easy Platform"
5/5
What do you like best about Homebase?

What I like most about Homebase is that it brings payroll and time tracking together in a single platform. Employees can clock in and out easily, which keeps hour tracking accurate and straightforward. It also removes the need for manual timesheets and helps cut down on errors during payroll processing.

I also appreciate how convenient it is to have everything synced in one place—from hours worked to wages—so payroll runs feel faster and more efficient. The system is easy for both managers and employees to use, and it helps make sure everyone is paid correctly and on time. Overall, it streamlines timekeeping and payroll management in a practical, reliable way. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I don’t have any major dislikes about Homebase so far. It has been reliable and meets our needs for time tracking and payroll efficiently. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that you're enjoying the convenience and efficiency of Homebase for time tracking and payroll management. Thank you for sharing your positive experience! Thanks for being part of the Homebase community!

JD
Johnnie D.
Administrator
Small-Business (50 or fewer emp.)
"Effortless Payroll and Scheduling Management"
5/5
What do you like best about Homebase?

I love how Homebase has significantly reduced my payroll processing time from about two or three hours to just twenty minutes. The setup was really easy, and the Homebase staff helped transfer our information from Paychex over, which was great. Everything I need for payroll is right there and easy to access, so I don't have to navigate all over the website to find things. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

When staff want to swap shifts or take the shift of another available person, I'm not able to see it when I first log in to Homebase. I go to the dashboard, and sometimes I don't see it there. However, I do receive an email alert about swap requests or accepting open shifts, but I don't see it immediately in Homebase. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that Homebase has made such a positive impact on your payroll processing time! Our team is dedicated to providing seamless setup and support for transferring information from other platforms. We appreciate your feedback about the shift swapping feature and will definitely take it into consideration for future improvements. Thanks for being part of the Homebase community!