Sarek G.
SG
Sarek G.
owner
Small-Business (50 or fewer emp.)
"Easiest Timekeeping for Employees"
4/5
What do you like best about Homebase?

The timekeeping function is the easiest and my employees can figure it out no matter the experience Review collected by and hosted on G2.com.

What do you dislike about Homebase?

The clock-in feature doesn't work occasionally, I have to pay extra to record salaried employees. The integrations with ADP are not optimized. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

Thank you for your feedback. We're pleased that your employees find our timekeeping function easy to use. We understand the frustration with the occasional issues with the clock-in feature and the integration with ADP. We are actively working on resolving these issues to enhance your experience. Thanks for being part of the Homebase community!

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Great for Scheduling and QuickBooks, but Glitches Make Time Tracking a Hassle"
3.5/5
What do you like best about Homebase?

Homebase is good for scheduling and for our employees to clock in and out. We currently do payroll with a spreadsheet that is transferred to Quickbooks and it is simple to pull from Homebase to there. I think this whole process could be smoother, but our board of directors chooses Homebase and is pleased with the process. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

It is sometimes very glitchy and doesn't let people clock in and out and then an admin has to do it for them. It also is tough for our employees who have to move from one classroom to another and they have to change their clockins and for minor adjustments or switches it doesn't allow them to do it and it's a major glitch and haasle. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that Homebase has been helpful for scheduling and QuickBooks integration. We apologize for the glitches you've experienced with time tracking and understand the frustration it can cause. We're continuously working to improve our system and appreciate your feedback. Thanks for being part of the Homebase community!

Allen C.
AC
Allen C.
Welcome Center Lead
Small-Business (50 or fewer emp.)
"Very Satisfied"
5/5
What do you like best about Homebase?

The ease of use and being able to see the whole schedule for the week Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Nothing. It's been really easy to navigate Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that you find Homebase easy to use and that it has eliminated the need for Excel spreadsheets. Thank you for sharing your positive experience! Thanks for being the best part of Homebase! πŸ’œ

Elizabeth C.
EC
Elizabeth C.
Associate
Small-Business (50 or fewer emp.)
"Seamless Scheduling and Team Engagement"
5/5
What do you like best about Homebase?

I use Homebase for scheduling days off, team meetings, and team communication, and I really enjoy its easy-to-use platform. The reporting function is something I love because it helps track tardiness, call-ins, and all attendance functions, which is key to managing staff trends. The communication platform makes it easy to talk with all the team members within our company, and it helps find replacements if someone calls in sick. Additionally, the awards system is great to share with the team, especially when we surpass other small businesses in our area. The initial setup was super simple as I could self train. Overall, I find Homebase fluid and seamless in keeping track of people's time off requests and other related tasks. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I feel like all the other features should be unlocked for all Homebase users. Some of the key functions such as forecasting and scheduling should be unlocked and available for everyone to use. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

Wow, thank you for this amazing review! We love hearing that scheduling, attendance tracking, and team communication are all working so seamlessly for you. And celebrating your team with the awards system while outshining other local businesses? That's what it's all about! Your feedback on unlocking more features for all users is well noted and truly appreciated. We're so glad Homebase feels like a natural fit for your team!

Billy W.
BW
Billy W.
General Manager
Small-Business (50 or fewer emp.)
"Homebase is amazing and effective!"
5/5
What do you like best about Homebase?

I like that people can use Homebase on their phones, allowing everyone to clock in and out easily. The initial setup was very simple, which I appreciated a lot. My employees enjoy keeping track of their hours, having early access to their pay, and being notified of their schedules in real time. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I think Homebase could have a better range for everyone. It could be more accurate for phone use as there can be issues when clocking in or out from their mobile devices. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're glad to hear that you find Homebase amazing and effective! Our mobile app is designed to make clocking in and out easy for everyone, and we're constantly working to improve its accuracy. We appreciate your feedback and will continue to make enhancements to provide a better experience for all users.

Taniesha W.
TW
Taniesha W.
Small-Business (50 or fewer emp.)
"Efficiency and Usability with Room for Improvement"
4.5/5
What do you like best about Homebase?

I like the ease of use of Homebase, as well as the time sheets, clocking in and out, and the ability to track the accumulation of funds based on time worked. The efficiency and simplicity really stand out for me. We've switched between a few systems over the years, and Homebase has been the longest-lasting due to how straightforward it is. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Some of the document handling features in Homebase are a bit annoying. Specifically, when I update documents, there's no way to archive a previous version. I have to delete it completely, and it's not accessible to me anymore, though my team can still see it. This is inconvenient, especially for onboarding, as I might want to change or add something. Also, only the account manager currently has access to HR Pro. It would be more efficient if mid-level supervisors could access it as well, rather than having to wait for a CEO. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

Thank you so much for the kind words and for sticking with us all these years β€” that really means a lot! We're thrilled that our timesheets, payroll, and HR support have kept things running smoothly for your team. Your feedback on document versioning and broader HR Pro access is genuinely valuable β€” these are exactly the kinds of insights that help us improve. We'll make sure it gets to the right people. Thanks for being such a loyal part of the Homebase community!

MB
Maureen B.
Small-Business (50 or fewer emp.)
"Easy Time Tracking with Geofence Honesty"
5/5
What do you like best about Homebase?

I use Homebase for employee time clock, and it easily keeps accurate time, which is great for our operations. I really like how easy it is to use for both me and my staff. The geofence feature is fantastic because it keeps everyone honest by ensuring that staff can only punch in and out while on the property. The initial setup was very easy as well, which I appreciated. Overall, I’m so impressed with Homebase that I rate it an 11 out of 10 for recommending it to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I would love to use Homebase to run my payroll but they do not currently participate with non profits. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

We're thrilled to hear that you find Homebase easy to use and that the geofence feature is helping to ensure accurate time tracking for your staff. We appreciate your feedback and are constantly working to improve our services. Thank you for the 11 out of 10 rating!

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Intuitive Payroll Solution with Convenient Mobile Features"
5/5
What do you like best about Homebase?

I like that Homebase is extremely user-friendly and that it has an app. I love that my employees can sign in or punch in through their phones, which makes them remember to punch in more often than with a time clock. They can download the app to request time off and handle everything from their phones, which makes it very user-friendly. Additionally, I can do payroll from my phone if I don't have my laptop nearby, making it extremely easy to work with. I also appreciate that Homebase automates quarterly tax returns and other tax-related tasks, which used to be my responsibility. The initial setup was fairly easy and entirely online, and I love that a friend referred me to it. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

The only little issue is if the employee did not request time off through the app, and I have to manually put it in. Then if I have to correct it, it's a few more steps. So I have to remember how to figure out how to correct that, and sometimes that's a little difficult. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

Thank you for your wonderful review! We love hearing that the mobile app is making such a difference for both you and your employees β€” from clock-ins to time-off requests to running payroll on the go. It's great that the automated tax filings are saving you time as well. We appreciate the feedback on manual time-off corrections β€” we understand those extra steps can be tricky, and we'll share that with our product team. Thanks for recommending Homebase!

Gurbaj S.
GS
Gurbaj S.
Sales Specialist
Small-Business (50 or fewer emp.)
"Exceptional Scheduling with Intuitive Features"
5/5
What do you like best about Homebase?

I like that Homebase has a very easy interface to interact with, which makes creating schedules simple. The department categories are particularly helpful, allowing me to see employees scheduled in each department. I appreciate the color choice for each employee in each department, which helps me view staff availability during busy seasons and days. The app shows the total hours given by each department, which is useful for deciding our labor budget and reallocating hours if needed. I find the ability to send texts to each staff member or create groups amazing, as it facilitates communication within departments and allows for easy announcements. Additionally, the AI feature is cool; it lets staff clock in late if they forget to clock in, and it notifies managers about timecard changes, enabling verification of these edits. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

The 'add event' feature should be more flexible. It needs to allow events to be added later, anytime, without the condition that it must be done before posting the full schedule for that week. It should also let us add and post events with or without scheduling, so staff can see new events added to the posted schedule. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

Thank you for your detailed review! We're thrilled that the department categories, color coding, labor hour tracking, and team messaging are all helping you manage scheduling and stay on budget. It's great to hear the AI clock-in feature is improving timecard accuracy for your team as well. We appreciate the thoughtful feedback on the "add event" feature β€” the ability to add events independently of the posted schedule is a great suggestion, and we'll share it with our product team. Thank you for choosing Homebase!

DD
Darius D.
Small-Business (50 or fewer emp.)
"Simplifies Payroll with Outstanding Support"
5/5
What do you like best about Homebase?

I find Homebase very simple and straightforward to use, which makes handling payroll a lot easier. The phone tech support is terrificβ€”every tech support person who calls me back does so very quickly, answering all my questions with clarity and resolving any issues. Even with a lot of questions from running a business with several employees, it’s never a problem for them. The tech support always handles everything beautifully. I also like the great options for reports and the ability to send text messages, which is very convenient. The initial setup was quite simple because of the onboarding person. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Once you get through the learning curve, get set up and use it for a while, there really isn't anything that I can think of that Homebase has missed. Review collected by and hosted on G2.com.

Response from Tiffany Hakimianpour of Homebase

Thank you for your wonderful review! We're so glad payroll has been a smooth experience for you, and it's great to hear our phone support team has been quick, helpful, and thorough every time. We'll be sure to pass along the kind words β€” our support team will love hearing this. It's also great that reporting and team messaging have been valuable additions for your business. Thank you for choosing Homebase!