---
title: Homebase Reviews
meta_title: 'Homebase Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 563 reviews by the users' company size, role or industry
  to find out how Homebase works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 563
  scale: '5'
date_modified: '2026-07-31'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# Homebase Reviews
**Vendor:** Homebase  
**Category:** [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 563
## About Homebase
Homebase is a comprehensive workforce management solution designed specifically for hourly teams, catering to the unique needs of small businesses. This platform streamlines various aspects of team management, including time tracking, scheduling, communication, and payroll, making it an essential tool for businesses looking to enhance their operational efficiency. By automating many time-consuming tasks, Homebase allows managers to focus on more strategic initiatives, ultimately improving overall productivity. Targeted primarily at small to medium-sized businesses, Homebase is particularly beneficial for industries that rely heavily on hourly workers, such as retail, hospitality, and service sectors. The platform addresses common pain points such as scheduling conflicts, time theft, and compliance with labor laws. By providing a centralized hub for team management, Homebase enables businesses to maintain a well-organized and productive workforce while ensuring that employees remain engaged and informed about their roles and responsibilities. Key features of Homebase include an automated time clock that simplifies time tracking, significantly reducing the administrative burden on managers. This feature can save managers over five hours a week, allowing them to allocate their time more effectively to other important tasks. The scheduling tools offered by Homebase help eliminate chaos by providing templates, reminders, and shift notes, ensuring that all team members are aware of their responsibilities and schedules. Additionally, the platform centralizes team communications, fostering a collaborative environment where employees can easily share updates and information, thus enhancing teamwork and transparency. Homebase also simplifies payroll processing by eliminating manual data entry and paperwork. This feature not only saves time but also minimizes the risk of errors, ensuring that employees are paid accurately and on time. Furthermore, Homebase offers resources to help businesses stay compliant with federal and state labor laws, reducing the risk of costly penalties. Its integration capabilities with various point-of-sale systems, sales tools, job boards, and payroll providers further enhance the platform&#39;s versatility, making it a valuable asset for any small business looking to streamline operations. With mobile applications available for both iOS and Android, Homebase ensures that users can stay connected and manage their teams on the go. This flexibility is particularly advantageous for businesses with employees who are frequently on-site or working remotely. With over 2 million hourly workers already benefiting from Homebase, it has established itself as a trusted solution in the workforce management landscape, recognized for its effectiveness and user satisfaction across various platforms.



## Homebase Pros & Cons
**What users like:**

- Users find Homebase to be **easy to use** , facilitating seamless communication and shift management for their teams. (88 reviews)
- Users value the **easy scheduling** of Homebase, facilitating smooth team communication and shift management. (76 reviews)
- Users value the **scheduling ease** of Homebase, allowing efficient management without navigating complex menus. (74 reviews)
- Users praise Homebase for its **user-friendly interface** , making scheduling and communication seamless and efficient. (48 reviews)
- Users appreciate the **time-saving features** of Homebase, enabling quick scheduling and seamless employee management. (39 reviews)
- Easy Setup (38 reviews)
- Easy Management (37 reviews)
- Time Tracking (34 reviews)
- Setup Ease (32 reviews)
- Shift Management (30 reviews)

**What users dislike:**

- Users find **limited customization** in Homebase, particularly in mobile app features and scheduling views, which hinders flexibility. (19 reviews)
- Users face **scheduling issues** with reminders and accessibility, complicating clocking in and out effectively. (19 reviews)
- Users find the **limited features** of Homebase inadequate, particularly in the mobile app and basic plan offerings. (17 reviews)
- Users point out the **lack of essential HR features** , limiting overall functionality and user experience with Homebase. (14 reviews)
- Users face **clocking in/out issues** with Homebase, especially during updates, affecting shift management efficiency. (12 reviews)
- Users experience significant **payroll issues** with Homebase, including poor support and frustrating software bugs impacting functionality. (11 reviews)
- Expensive (10 reviews)
- High Fees (10 reviews)
- Clock-In Issues (8 reviews)
- Clocking Issues (7 reviews)

## Homebase Reviews
  ### 1. REALLY ENJOY, WOULD LIKE A FEW EXTRA FEATURES.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christy O. | OWNER, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Homebase?**

I LIKE THAT MY TEAM COMMUNICATION IS HERE FOR BOTH BUSINESSES AND I DON'T HAVE TO LOG OUT AND LOG BACK IN TO SEE THE OTHER COMPANY.  IT IS EASY FOR EMPLOYEES TO SWAP SHIFTS AND REQUEST TIME OFF.

**What do you dislike about Homebase?**

I WOULD REALLY LIKE TO SEE THE ABILITY TO SPLIT TIPS FROM SERVERS TO BARTENDERS BASED ON TIME WORKED AND LIQUOR SOLD.  ALSO TO WITHHOLD 4% OF CC TIPS AS PROCESSING WITHOUT HAVING TO DO THAT MANUALLY.  
HOMEBASE HAD THAT ABILITY AND IT WAS FANTASTIC.

**What problems is Homebase solving and how is that benefiting you?**

INTEGRATED TIME AND PAYROLL THAT SYNCS WITH SQUARE TO VIEW LIVE LABOR RATE.

**Official Response from Tiffany Hakimianpour:**

> We're glad to hear that you are enjoying the team communication features and the ease of shift swapping and time-off requests. We appreciate your feedback about the additional features you would like to see, and we'll definitely consider it for future updates.

  ### 2. Functional Scheduling with Minor Drawbacks

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2025

**What do you like best about Homebase?**

Very straightfoward to set up and post week to week scheduling. Ability to assign roles to employees and add notes to shifts. Being able to maintain long term drafts. Editing is easy on desktop and mobile. Ability to post and approve open shifts with ease.

**What do you dislike about Homebase?**

Too expensive for more advanced features (specifically seeing who has read messages). Employees struggle with the user interface of setting up their availability. Sometimes "time-off" options glitch.

**What problems is Homebase solving and how is that benefiting you?**

Homebase allows me to schedule employees efficiently and keep our schedule in one central place that everyone is accountable to.

**Official Response from Tiffany Hakimianpour:**

> We're glad to hear that you find Homebase straightforward to set up and use for scheduling. We appreciate your feedback about the pricing and user interface challenges, and we will take that into consideration for future improvements. Thanks for being part of the Homebase community!

  ### 3. Very useful for scheduling and payroll services!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cuban D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about Homebase?**

I love how Homebase can help my business, is very useful for scheduling and we really like the task manager too, this software has help us a lot managing our two restaurants.

**What do you dislike about Homebase?**

So far so good we really enjoy using the software.

**What problems is Homebase solving and how is that benefiting you?**

Homebase makes my life easier in different aspects, from scheduling to payroll and more!

**Official Response from Tiffany Hakimianpour:**

> We're thrilled to hear that Homebase has been so helpful for your business! Our scheduling and task management features are designed to make managing multiple locations easier. If you ever have any questions or need assistance, please don't hesitate to reach out to our support team. Thanks for being part of the Homebase community! 

  ### 4. Homebase is an easy and useful scheduling tool.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2025

**What do you like best about Homebase?**

Homebase is very user friendly and easy to use. As a company we enjoy the ability to schedule a very large staff efficiently. The custom layout and color schemes make for easy viewing. The mobile app abilities have made managing a large staff much more fluid.

**What do you dislike about Homebase?**

We wish the the mobile apps for IOS and android were similar and that adjustments to schedule could be made without a full post.

**What problems is Homebase solving and how is that benefiting you?**

Homebase has facilitated management/employee communication and connection. It has made scheduling quicker and easier than before.

**Official Response from Tiffany Hakimianpour:**

> We're glad to hear that you find Homebase user-friendly and efficient for scheduling your large staff. We appreciate your feedback about the mobile apps and making adjustments to the schedule, and we'll take that into consideration for future improvements.

  ### 5. Love how easy Homebase is to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Homebase?**

The color coding makes it extremely easy to see which shifts I still need to put on the schedule. I have also experienced great customer service when I had to figure out how to change the work week order, since our pay period runs Wednesday - Sunday. I use homebase daily for our work schedules, and I love that it keeps my entire staff on the same page.

**What do you dislike about Homebase?**

The notification system can be a little overbearing at times. I tell all of my staff that they can change notification settings, because the default can be too much.

**What problems is Homebase solving and how is that benefiting you?**

Our schedule often sees last minute changes. I love that I can keep my entire staff updated at the same time when I update the schedule.

**Official Response from Alifa Jamal:**

> Hi there,

Thank you for the thoughtful review! We're so glad Homebase makes scheduling easier for you and helps keep your team in sync—especially with last-minute changes. It's great to hear color coding and customer support have been helpful too. We appreciate your feedback on notifications and will keep that in mind as we continue to improve the experience.

Thanks for using Homebase every day—we’re lucky to have you!

  ### 6. Reliable, and Easy to Use!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Homebase?**

User-friendly interface: Creating and adjusting schedules is quick and intuitive, even for staff who aren't tech-savvy.

Time clock & payroll integration: Employees can clock in/out via the app or a shared tablet, and the timesheets sync seamlessly with our payroll system.

Mobile app: Staff can check their schedules, request time off, and swap shifts—all from their phones.

Team communication: The built-in chat feature keeps everyone on the same page, which is especially helpful for shift updates or last-minute changes.

**What do you dislike about Homebase?**

Sometimes notifications can be a bit delayed, and the mobile app could be slightly more responsive—but those are minor issues compared to the overall value.

**What problems is Homebase solving and how is that benefiting you?**

Homebase is solving several key problems for our business, especially around scheduling, time tracking, and team communication. Before Homebase, we were managing shifts manually, which led to confusion, missed shifts, and a lot of time spent fixing errors. Now, creating and updating schedules takes just minutes, and employees get instant notifications right on their phones.

**Official Response from Tiffany Hakimianpour:**

> We're thrilled to hear that you find Homebase user-friendly and intuitive for creating and adjusting schedules. Our goal is to make the scheduling process as seamless as possible for all users.

  ### 7. Long time Homebase user

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anthony E. | Operations Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2025

**What do you like best about Homebase?**

Scheduling, notes, all HR capabilities. It is very user-friendly friendly. We have been using it for 8 years.

**What do you dislike about Homebase?**

Sync functions with Toast not the best. Really no other flaws in the program.

**What problems is Homebase solving and how is that benefiting you?**

We use Homebase as our primary on boarding program and also employee scheduling on a weekly basis.

**Official Response from Tiffany Hakimianpour:**

> We're thrilled to hear that you find Homebase user-friendly and that it has been a valuable tool for your business for 8 years. We appreciate your feedback about the sync functions with Toast and will continue to work on improving this integration.

  ### 8. Homebase is easy to naviagte

**Rating:** 3.5/5.0 stars

**Reviewed by:** Stephanie F. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2025

**What do you like best about Homebase?**

Folks being able to request time off and put their availability into the app and also, using it for the employees to clock in and out

**What do you dislike about Homebase?**

notifications sometimes don't go away even after you have viewed them.

**What problems is Homebase solving and how is that benefiting you?**

It shows when there is a conflict reducing errors in scheduling

**Official Response from Tiffany Hakimianpour:**

> We're glad to hear that you find Homebase easy to navigate and that it's helping with time off requests, availability, and clocking in/out. We appreciate your feedback about the notifications, and we'll work on improving that for a better user experience.

  ### 9. Homebase

**Rating:** 5.0/5.0 stars

**Reviewed by:** Khadijah  M. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2025

**What do you like best about Homebase?**

Home base helps me with my scheduling my team hours well and I can see my check stubs before my paycheck is deposited to me.

**What do you dislike about Homebase?**

Sometimes my team schedule day be in open shifts for no reason.

**What problems is Homebase solving and how is that benefiting you?**

Not seeing all locations at once

**Official Response from Tiffany Hakimianpour:**

> We're glad to hear that Homebase is helping you with scheduling and providing easy access to your check stubs. We apologize for any inconvenience with open shifts and will work to improve this issue. Thank you for bringing this to our attention. So glad you are part of the Homebase community!

  ### 10. I liked how efficient homebase was for viewing schedules and trading shifts.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2025

**What do you like best about Homebase?**

The most helpful thing about homebase is the scheduling process and how easy it is to copy and paste past schedules.

**What do you dislike about Homebase?**

I dislike that sometimes when you try and trade a shift it does not always work, i think it’s a problem with the software or something but sometimes it is difficult to find someone’s name to trade or cover shifts.

**What problems is Homebase solving and how is that benefiting you?**

It’s helping us solve the problems with scheduling and call outs. it’s easy to trade shifts and to put up shifts for coverage.

**Official Response from Tiffany Hakimianpour:**

> We're glad to hear that you find Homebase efficient for viewing schedules and trading shifts. We appreciate your feedback on the scheduling process and will work on improving the shift trading feature to ensure a smoother experience.

  ### 11. Made my life so much easier.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Trey R. | Area Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 30, 2025

**What do you like best about Homebase?**

The ease and flexibility of scheduling and the team messenger.

**What do you dislike about Homebase?**

The new messages update, i don’t really like that they are by location now, i liked it better when i could see all chats from all locations on one screen.

**What problems is Homebase solving and how is that benefiting you?**

Scheduling conflicts

**Official Response from Tiffany Hakimianpour:**

> We're glad to hear that Homebase has made scheduling easier for you! We appreciate your feedback about the new messages update, and we'll definitely take that into consideration for future improvements. Thank you for sharing how Homebase has helped with scheduling conflicts. So glad you are part of the Homebase community!

  ### 12. I have used Homebase for 11 years.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Angie R. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2025

**What do you like best about Homebase?**

Simple to use and easy for employees to sign up.

**What do you dislike about Homebase?**

Customer support if issues with employees or multiple restaurants.

**What problems is Homebase solving and how is that benefiting you?**

Keeps everyone up to date as soon as the schedule is published - easy to keep track of time off.

**Official Response from Tiffany Hakimianpour:**

> Thank you for being a loyal customer for 11 years! We're glad to hear that you find Homebase simple to use and easy for employees to sign up. We apologize for any inconvenience you've experienced with customer support and will work to improve in this area. We're happy to hear that Homebase helps keep everyone up to date and makes it easy to track time off. So glad you are part of the Homebase community

  ### 13. Homebase

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kris G. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2025

**What do you like best about Homebase?**

its easy to use, the free version offers enough to do my scheduling and timesheets

**What do you dislike about Homebase?**

some basic features require a premium subscription

**What problems is Homebase solving and how is that benefiting you?**

I'm not aware of any problems Homebase is solving. That seems like a question for Homebase.

**Official Response from Tiffany Hakimianpour:**

> We're glad to hear that you find Homebase easy to use and that the free version meets your scheduling and timesheet needs. So glad you are part of the Homebase community

  ### 14. Useful for Team Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jared F. | Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about Homebase?**

Its a great data base for all team members documents and personal info

**What do you dislike about Homebase?**

Sometimes the interface when trying to export data can be a bit clunky

**What problems is Homebase solving and how is that benefiting you?**

Instead of compiling documents in a physical folder I have everything I need at my fingertips

**Official Response from Tiffany Hakimianpour:**

> We're glad to hear that Homebase has been useful for managing your team's documents and personal information! Thanks for being part of the Homebase community!

  ### 15. Great Experience with scheduling!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather G. | General manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2025

**What do you like best about Homebase?**

I love how you can log into the app and make any adjustments and see who is currently clocked in

**What do you dislike about Homebase?**

I don’t have any complaints at the moment

**What problems is Homebase solving and how is that benefiting you?**

It’s solving the time consumption prior ways consume time.

**Official Response from Tiffany Hakimianpour:**

> We're thrilled to hear that you're enjoying the convenience of our scheduling features! Thank you for sharing your positive experience. So glad you are part of the Homebase community!

  ### 16. Easy to use on Clover

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex G. | Sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2025

**What do you like best about Homebase?**

We recommend using Homebase to all clients since it is easy to set up and allow the business to grow

**What do you dislike about Homebase?**

Sometimes it does not communicate properly when I employee clocks in

**What problems is Homebase solving and how is that benefiting you?**

Solving the ability of keeping track of employees time.

**Official Response from Tiffany Hakimianpour:**

> We're glad to hear that you find Homebase easy to use and that it's helping your business grow. We apologize for any issues with communication when employees clock in, and we're constantly working to improve this feature.

  ### 17. Beware! They will take your money and hold it for a week before giving you a refund!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2025

**What do you like best about Homebase?**

It seems relatively easy to use. At least, their initial implementatio was decent, not withstanding the fact that the system freaks out if you have an employee whose previous company also used Homebase.

**What do you dislike about Homebase?**

When things go wrong, don't think their tech support cares to help you, even if the issue is time-sensitive, like needing to approve payroll and not being able to log in. But the worst thing is, we recently discovered an error in a payroll, we called them to see how we can fix it, and their solution was to "VOID" that payroll, and run an "off-cycle" payroll. You would think that having voided the wrong payroll, they would not try to take money for the tax withholding for the VOIDED payroll, right? WRONG!!! They happily took out $5.5k from our account, and guess what, they then took out another 5k from our account four days later! When I asked for a refund pronto, they pretty much shrugged and said "too bad, it will take 5-7 business days to process a refund." Talk about thievery! And they claim to be helping small businesses! Yeah right, more like helping themselves to small businesses' money! Avoid like the plague. Their slow customer support, plus their apparent belief that they can take and keep our money, is proof that they really don't care about their customers. I'd rather pay more for an honest service with decent customer support.

**What problems is Homebase solving and how is that benefiting you?**

They were a cheaper service than my previous provider, but now I know it comes at a great cost!

**Official Response from Nick McGonegal:**

> We’re truly sorry to hear about your experience with our payroll process and customer support. We understand how critical payroll is for small businesses, and we never want our customers to feel unsupported—especially in time-sensitive situations. 

We also take customer support concerns seriously. If you could please reach out to our support team and ask to speak to a Team Leader or Manager, we'd be happy to understand the situation more, and see how we can make this right. We’d love the opportunity to regain your trust.

  ### 18. Homebase is a great time saver and ideal for our staff work schedule.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Philip C. | Campus Safety Senior Patrol Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about Homebase?**

1. It is very user friendly.
2. It provides short cuts so I save time doing staff scheduling.
3. I have called customer support and they answered all my questions.

**What do you dislike about Homebase?**

I have not found any issues using Homebase.

**What problems is Homebase solving and how is that benefiting you?**

Homebase helps me keep track of our staff scheduling.  Our team is 24 hours staffed and we need to make sure there is someone on duty.

**Official Response from Tiffany Hakimianpour:**

> We're thrilled to hear that Homebase has been a great time saver for your staff work schedule! We're glad you find it user-friendly and that it helps you save time with staff scheduling.

  ### 19. I use homebase on a daily basis to run the schedule for the department I manage.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Emma C. | Food and Beverage Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2025

**What do you like best about Homebase?**

able to use from anywhere, user friendly and good for the size of our operation

**What do you dislike about Homebase?**

not being able to see staff approved time off when building the current shedule.

**What problems is Homebase solving and how is that benefiting you?**

booking time off and swapping shifts

**Official Response from Tiffany Hakimianpour:**

> We're glad to hear that you find Homebase user-friendly and suitable for the size of your operation. We understand the importance of being able to see staff approved time off when building the current schedule and will share your feedback with our team for future improvements.

  ### 20. Great Scheduling and Payroll Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julian G. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Homebase?**

This is software is very easy to use.  Very straightforward.  Works great on the mobile version.

**What do you dislike about Homebase?**

I would like to add my accountant as an user.  I cannot see how can he be integrated as an accountant and not as an employee.

**What problems is Homebase solving and how is that benefiting you?**

Everything is integrated in one platform and all the processes are automated.  It saves me a lot of time.

**Official Response from Alifa Jamal:**

> Hi Julian,

Thank you for the great feedback! We're thrilled to hear that Homebase is saving you time and making things easier, especially with the mobile version.

Regarding adding your accountant, we do have an Accountant Partnership Program! They can sign up here: https://www.joinhomebase.com/for-accountants or reach out via email at accountants@joinhomebase.com if they’re interested. We're also working on an accountant dashboard, so stay tuned for more updates!

Thanks again for using Homebase, and feel free to reach out if you need any assistance!

  ### 21. Really like the way this App Works

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tammy C. | Quality Control CSR, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 07, 2025

**What do you like best about Homebase?**

I like to open up the app and see a full daily view of everyone working, their shifts, department. The layout of the schedule makes it easier to view and see if any extra time is available to work. You can send messages right there in the app, request time off, swap shifts if allowed, it calculates your pay after every shift so you know an estimate of what your check will be at the end of the week.

**What do you dislike about Homebase?**

Needs to be a little more easier to access for requesting time for those that work overnight. It should give you the shift option or explain step by step how to request a day off when you work overnight or you may end up trying to take to much time off than you planned and it could be denied.

**What problems is Homebase solving and how is that benefiting you?**

Makes seeing the different shifts that may be available later. The full view of looking at one schedule and checking for extra hours or what time your relief is to clock in. It helps employees with budgeting money by giving you the amount you earned after each shift.

**Official Response from Nick McGonegal:**

> Thanks for sharing your detailed feedback! We're thrilled to hear how much you enjoy using Homebase, especially the full schedule view and the ability to manage shifts, messaging, and pay all in one place. I appreciate your note about overnight shift requests. That’s really helpful feedback, and I’ll make sure to share it with our team so we can make that process smoother.

Thanks for being part of the Homebase community — we’re so glad to support your team!

  ### 22. Pretty good with some square integration issues occasionally

**Rating:** 3.5/5.0 stars

**Reviewed by:** Corey C. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2025

**What do you like best about Homebase?**

Ease of use. ease of implementation. easy to set up manager.

**What do you dislike about Homebase?**

Some glitches with square integration in the past

**What problems is Homebase solving and how is that benefiting you?**

Helping everyone see their schedule and clocking in and out.

**Official Response from Tiffany Hakimianpour:**

> We're glad to hear that you find Homebase easy to use and implement. We apologize for any inconvenience caused by the square integration issues and assure you that we are continuously working to improve the system for a better experience.

  ### 23. Good basic services, terrible support and communication for advanced services.

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2025

**What do you like best about Homebase?**

Easy app for me to schedule employees, though some employees complained about issues or difficulties clocking in.

**What do you dislike about Homebase?**

Payroll and tax customer support is practically nonexistent. When issues arise they are next to impossible to get rectified with Homebase. Ultimately we have had to hire a CPA firm to correct issues with our payroll tax filing that Homebase created.

**What problems is Homebase solving and how is that benefiting you?**

Homebase created just as many problems as it solved.

  ### 24. Homebase

**Rating:** 5.0/5.0 stars

**Reviewed by:** Larry E. | Operations Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2025

**What do you like best about Homebase?**

I recommend Homebase for any small business scheduling needs. Very easy to use, reliable and I really like that I can make scheduling changes on the fly from my office or my phone.

**What do you dislike about Homebase?**

I have under 50 employees, so Homebase seems to work perfectly for our needs.

**What problems is Homebase solving and how is that benefiting you?**

Haven't had any issues so far

**Official Response from Tiffany Hakimianpour:**

> We're thrilled to hear that Homebase has been a reliable and convenient scheduling solution for your small business. Thank you for recommending us!

  ### 25. Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pam B. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2025

**What do you like best about Homebase?**

I loved how easy it is to create a schedule. I also like that it tells me what my payroll will cost for that week.

**What do you dislike about Homebase?**

I wish there was a way to add in holidays so that they appear on your schedule automatically.

**What problems is Homebase solving and how is that benefiting you?**

Scheduling a lot of employees can be tedious. This simplifies matters.

**Official Response from Tiffany Hakimianpour:**

> We're glad to hear that you find Homebase easy to use and that it simplifies scheduling for you. We appreciate your feedback about adding holidays to the schedule and will take that into consideration for future updates. So glad you are part of the Homebase community!

  ### 26. Best thing for small business since online shopping

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valerie D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Homebase?**

the ease of use and convenience. I love how it connects the whole team in one place.

**What do you dislike about Homebase?**

i wish there was a better way to manage tasks for the girls on their shifts

**What problems is Homebase solving and how is that benefiting you?**

Homebase is centralizing and administering the employee schedule. I love that it reminds employees of their shifts.

**Official Response from Alifa Jamal:**

> Hi Valerie,

Thank you for the awesome review! We’re thrilled to hear that Homebase has been such a game-changer for your business and has helped centralize your team’s schedule. We also love that you’re enjoying the convenience of connecting everyone in one place!

We appreciate your feedback on task management, and we’re always working on improving. We’ll definitely pass along your suggestion to the team as we continue to add features that help businesses like yours.

Thanks again for choosing Homebase—we’re so glad it’s making things easier for you and your team!

  ### 27. Very easy to use and inexpensive compared to other apps.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rhonda E. | Federal Work Study Counselor at a Junior College., Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Homebase?**

Quick responses to asking for Help when needed.

**What do you dislike about Homebase?**

No ability to send PDF timesheet to individual employees to add a signature. Adobe sign features.

**What problems is Homebase solving and how is that benefiting you?**

Enrolling Federal Work Study students and managing his/her scheduling/timekeeping/and end of month timesheet to be sent to payroll office for processing.

**Official Response from Alifa Jamal:**

> Hi Rhonda,

Thank you for the kind words! We’re so glad to hear that you find Homebase easy to use and affordable and that our support team has been helpful when you’ve needed it.

We also appreciate your feedback on timesheet signatures and PDF functionality. Your input helps us better understand what features matter most to our users, and we’ll be sure to share it with our team.

Thanks again for being part of the Homebase community!

  ### 28. Carlo's Bakery Homebase review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike A. | Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about Homebase?**

Homebase: Easy tools, & smooth team sync!

**What do you dislike about Homebase?**

Glitches sometimes slow things down. Sad.

**What problems is Homebase solving and how is that benefiting you?**

Scheduling

**Official Response from Tiffany Hakimianpour:**

> We're glad to hear that you find Homebase's tools easy to use and that it helps with team synchronization!

  ### 29. Homebase has change my HR processing

**Rating:** 5.0/5.0 stars

**Reviewed by:** David S. | Owner / Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Homebase?**

Whenever an issue arises, I can easily reach someone to resolve it. They ensure all records are filed and updated promptly, and the payroll and shift scheduling features are excellent.

**What do you dislike about Homebase?**

Nothing at the moment I dislike about Homebase

**What problems is Homebase solving and how is that benefiting you?**

Everything is all in one spot

**Official Response from Alifa Jamal:**

> Hi David,

Thanks so much for your review! We're glad Homebase has helped simplify your HR tasks and that our support team has been there when you need them. It’s great to hear that the all-in-one platform, payroll, and scheduling features are working well for you.

We appreciate you being part of the Homebase community!

  ### 30. Great application for managing restaurant staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2025

**What do you like best about Homebase?**

Homebase makes it super easy to post schedules and keep track of work time and breaks.

**What do you dislike about Homebase?**

Location based clock in can be annoying if it doesn’t recognize your location at first.

**What problems is Homebase solving and how is that benefiting you?**

Easily keeping track of how many hours are being assigned and general availability of staff

**Official Response from Tiffany Hakimianpour:**

> We're glad to hear that you find Homebase easy to use for posting schedules and tracking work time and breaks! So glad you are part of the Homebase community!

  ### 31. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael R. | Basketball official, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Homebase?**

I am using the app to schedule my security officers across 8 states.

**What do you dislike about Homebase?**

Needs to be able to allow downloading of time sheets into gusto payroll or quickbooks

**What problems is Homebase solving and how is that benefiting you?**

Makes it easier for employees to request time off and schedule them

**Official Response from Alifa Jamal:**

> Hi Michael,

Thank you for the great review! We’re happy to hear that Homebase is making scheduling easier for your team across multiple states.

You can easily download timesheets, and we offer a variety of integrations you can leverage. Additionally, if you're looking for an all-in-one solution, we also offer our own payroll product. You can check it out here: https://www.joinhomebase.com/payroll-app.

If you have any further questions or need assistance, feel free to reach out to our support team—we're here to help!

Thanks again for using Homebase—we’re thrilled to be helping streamline your processes!

  ### 32. User friendly interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Murilo &amp; Christine S. | Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Homebase?**

Integration of scheduling, timesheets, payroll and POS data

**What do you dislike about Homebase?**

Sometimes glitchy, but customer support is great

**What problems is Homebase solving and how is that benefiting you?**

Communication and real time scheduling (and access to pay!!) 

Integration with Clover POS is helpful to see labor expenses against sales daily.

**Official Response from Alifa Jamal:**

> Hi Murilo and Christine,

Thanks so much for your feedback! We're glad you're enjoying the integration of scheduling, payroll, and Clover POS—it’s great to hear it’s helping you track labor costs in real time. While we’re sorry for any occasional glitches, we’re happy our support team has been helpful when needed.

Thanks for being part of the Homebase community!

  ### 33. Great services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Niashay M. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2025

**What do you like best about Homebase?**

I love the ease of viewing schedules and talking with the team as well as the timeclock option and different settings.

**What do you dislike about Homebase?**

Nothing, everything is great so far so nothing to change.

**What problems is Homebase solving and how is that benefiting you?**

All of the above we use it for everything work related

**Official Response from Tiffany Hakimianpour:**

> We're thrilled to hear that you're enjoying Homebase's scheduling, communication, and timeclock features! We're glad to be solving your work-related needs and appreciate your positive feedback.

  ### 34. Amazing Time Clock App!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Homebase?**

This product is the best one I have used for the price paid - the value of time saved and convenience make it worth it!

**What do you dislike about Homebase?**

The free version is adequate for a small business, but if you get 10 employees or more, upgrading to a paid subscription is better.

**What problems is Homebase solving and how is that benefiting you?**

We have 3 hourly employees working in a social services, in 5 different locations, so having a mobile app is truly a blessing.

**Official Response from Alifa Jamal:**

> Hi there,

Thank you for the amazing review! We're so glad Homebase has saved you time and added convenience—especially with a team spread across multiple locations. It’s great to hear the mobile app is making a difference, and we appreciate your thoughts on the value of upgrading as your team grows.

Thanks for choosing Homebase!

  ### 35. Not very customer service friendly

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2024

**What do you like best about Homebase?**

It is quite tech saavy - they have a pretty simple interface that is accessible between mobile and desktop.

**What do you dislike about Homebase?**

It is very buggy - there are times when shifts are duplicated for no reason and when I remove one of the duplicated shifts - the entire shift disappears. That is frustrating. When building out a schedule - there is an annoying feature that asks you to copy week to week and you can't move to the following week without selecting an option. Additionally, their payroll is not great - dates are changed, communication is lacking and ultimately this is not a friendly service if you are looking for help in a timely fashion. Email responses take 48 hours for some reason.

**What problems is Homebase solving and how is that benefiting you?**

At the moment, the scheduling is streamlined but that is about it.

**Official Response from Nick McGonegal:**

> Apologies for our slower response! Thank you for your honest feedback — we really appreciate it. I’m glad to hear you find the interface simple and accessible, but I’m sorry to hear about the frustrations you’ve experienced. Issues like duplicate shifts, scheduling quirks, and delayed support responses shouldn’t be happening, and I’ll make sure your concerns are shared with our team so we can work on improving these areas.

We truly value your input and want to make Homebase better for you.

  ### 36. Restaurant worker

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2025

**What do you like best about Homebase?**

You can request off days and it notifies you a hour before your shift starts

**What do you dislike about Homebase?**

Nothing it’s the perfect work app for scheduling

**What problems is Homebase solving and how is that benefiting you?**

Knowing who I’m working with and what time others are scheduled

**Official Response from Tiffany Hakimianpour:**

> We're glad to hear that you find our request off and shift notification features helpful! Thank you for sharing your positive experience and for being part of the Homebase community!

  ### 37. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Homebase?**

Easy to see schedule. Can change schedule from app. Can request to trade shifts

**What do you dislike about Homebase?**

Nothing! Everything is great. Very easy to use

**What problems is Homebase solving and how is that benefiting you?**

Easy to view my employees schedule

**Official Response from Alifa Jamal:**

> Hi there,

Thanks so much for the great feedback! We're happy to hear Homebase makes it easy to manage and adjust your schedule, especially right from the app. It’s great to know shift trading and schedule visibility are working well for you.

We appreciate you being part of the Homebase community!

  ### 38. Wonderful Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dylan B. | Warehouse manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2025

**What do you like best about Homebase?**

Homebase is really easy for me and my employees to use. Making edits to timecards and tracking pounch in and out times is a breeze with Homebase. I also love the chat feature where I can chat directly with my employyes and with my team. the ease of use and the amount of features on this app are awsome.

**What do you dislike about Homebase?**

There are no downsides to Homebase, I love everything about it!

**What problems is Homebase solving and how is that benefiting you?**

I was using a program prior to Homebase and I would have to spend hours every payday manully adding my employees hours, It was such pain, now that I have Homebase it takes me about 15 Minutes to do my payroll.

**Official Response from Nick McGonegal:**

> Thanks so much for sharing your experience! It’s amazing to hear how Homebase has made things easier for you and your team, especially saving you so much time on payroll — that's why we're here! We’re thrilled to be a part of your business, and we’re here anytime you need us. Thanks for being such an awesome part of the Homebase community!

  ### 39. Best scheduling app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2025

**What do you like best about Homebase?**

The ease of scheduling people and repeating shifts. It’s been so good to just schedule people, have them change their own availability and time off.

**What do you dislike about Homebase?**

I wish it included an auto schedule feature

**What problems is Homebase solving and how is that benefiting you?**

It solves writing out physical schedules, keeping track of time off requests and availability changes, and how many hours a week each employee/the whole store is maintaining.

**Official Response from Alifa Jamal:**

> Hi there,

Thank you for the great review! We’re so glad to hear that Homebase has made scheduling easier and helped you manage availability and time-off requests. We appreciate your feedback about an auto-schedule feature—we're always looking for ways to improve, and we'll be sure to pass that suggestion along.

Thanks again for using Homebase!

  ### 40. Easy to use, very convenient for both employers and employees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan C. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Homebase?**

What I like best about Homebase is the ease of use, the convenience for both employers and employees. Scheduling is a breeze!

**What do you dislike about Homebase?**

The maintenance that happens to the website where it does not allow employees to clock in at times.

**What problems is Homebase solving and how is that benefiting you?**

Time and attendance and definitely scheduling

**Official Response from Alifa Jamal:**

> Hi Ryan,

Thank you for the great review! We’re so glad to hear that Homebase has made scheduling easier and more convenient for both you and your team, that’s exactly what we aim for.

We also appreciate you flagging the issue with clock-ins during site maintenance. We know how important it is for everything to run smoothly, and we’re always working to minimize disruptions and improve reliability. Your feedback helps us get better.

Thanks again for being part of the Homebase community!

  ### 41. HomeBase Review 4-28-25

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tricia M. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2025

**What do you like best about Homebase?**

I like the many options that fit our small business

**What do you dislike about Homebase?**

I wish Scheduling changes could be applied for the week without having to add and delete existing shifts

**What problems is Homebase solving and how is that benefiting you?**

Gives us an available option for a Time Clock that records activity when internet is out

**Official Response from Tiffany Hakimianpour:**

> Thank you for sharing your feedback with us! We're thrilled to hear that Homebase offers options that suit your small business needs. We appreciate your suggestion regarding scheduling changes and will definitely take that into consideration for future improvements. It's great to know that Homebase is helping you with time tracking even when the internet is down. If you have any other suggestions or need further assistance, please feel free to reach out to us. We're here to help!

  ### 42. Customer Service & Experience is Lacking - Would not recommend

**Rating:** 0.0/5.0 stars

**Reviewed by:** Justin B. | Head of Aftermarket Sales -  Commercial HVAC Sales - Manufacturers Sales Representative, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about Homebase?**

For our use case, this app was a good comprimise between some other offerings that had more features but charged way more for those features. I'm learning that there is a reason for this, this app is not very good when you take into account their support.

**What do you dislike about Homebase?**

They were very helpful and interested in my needs prior to signing me up and now that we paid and signed up, its all crickets on their end, They have not replied to multiple customer service requests i've made.

**What problems is Homebase solving and how is that benefiting you?**

They could solve the scheduling problem but they took a feature where you can have 1 employee with multiple pay rates (such as employee and assistant manager) and hid that feature behind a paywall once we signed up.

**Official Response from Nick McGonegal:**

> I’m sorry to hear about your experience — timely support and clear communication are crucial. I’ll make sure your concerns are shared with our team so we can address these issues and improve. If there’s any way we can assist you right now, please don’t hesitate to reach out again — we’d like to make this right. If you send us an email, please mention that you spoke with Nick, and we'll do our best to help. Thank you for giving us a chance to improve.

  ### 43. Great Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juan  P. | Human Resources Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2025

**What do you like best about Homebase?**

The ease of setting up and ease of usuage.  The communication ability that our two sites have with one another.

**What do you dislike about Homebase?**

If someone used it before with another company it causes some issues with set up and editing the employees information.

**What problems is Homebase solving and how is that benefiting you?**

The scheduling feature and the swapping of shifts for employees

**Official Response from Nick McGonegal:**

> Thanks for sharing your experience! We're so glad you find Homebase easy to set up and use, and that it’s helping your teams stay connected across sites. We appreciate the feedback about setup challenges for employees with previous accounts — I’ll pass that along to our team!

  ### 44. This makes running our HR department so easy! We love homebase!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cherish B. | Administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2025

**What do you like best about Homebase?**

I love that it tracks clock in and out for us and makes it into a easy weekly spreadsheet that is downloadable and editable.

**What do you dislike about Homebase?**

sometimes it does not always register our clock in and out times. not often.

**What problems is Homebase solving and how is that benefiting you?**

It makes our data for those services accurate and elimnates human error.

**Official Response from Nick McGonegal:**

> Thank you for sharing your experience with Homebase! We're delighted to hear that our time-tracking and reporting features make managing your team's data easier and more accurate — this is exactly what we strive for!

We’re sorry to hear about the occasional issue with clock-ins and outs not registering. While it doesn’t happen often, we understand how important reliability is. Our support team is here to help troubleshoot or address any concerns you might have, so don’t hesitate to reach out if you need assistance.

We truly appreciate your feedback and look forward to continuing to support your business!

  ### 45. Homebase Rocks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa S. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about Homebase?**

I love the schedule tool and the group message options.  It helps me run my business when I'm sooo busy.

**What do you dislike about Homebase?**

I would love to know who read my messages, but I know that requires an upgrade.

**What problems is Homebase solving and how is that benefiting you?**

Schedule is so easy to complete.

**Official Response from Nick McGonegal:**

> Thank you for your feedback! It’s great to hear that Homebase is helping you stay on top of scheduling and communication, especially during your busy days — that's why we're here! We appreciate your input about message read receipts. While it’s currently part of our upgraded plans, we’ll make a note of your interest as we continue improving the product.

We’re here to support you, so let us know if there’s anything else you need. Thanks for being a part of the Homebase community!

  ### 46. HOMEBASE

**Rating:** 5.0/5.0 stars

**Reviewed by:** ari s. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2025

**What do you like best about Homebase?**

great portal, ipad app, easy for manager and staff to use, accurate!

**What do you dislike about Homebase?**

not much, it's pretty perfect. the ability to toggle between minutes and decimals would be nice!

**What problems is Homebase solving and how is that benefiting you?**

allows staff to clock in and out with ease, and for me to check hours

**Official Response from Nick McGonegal:**

> Thanks for the great feedback! We're glad to hear Homebase has been easy and accurate for you and your team. We'll relay the idea of toggling between minutes and decimals to our team. Thanks for being a part of Homebase!

  ### 47. Homebase for small business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aux D. | Director of Business Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2025

**What do you like best about Homebase?**

Very easy to use right out of the box. We have a small business with a few employees to its easy to manage.

**What do you dislike about Homebase?**

Id like to see  options for exporting timesheets to excel ( field choice, etc )

**What problems is Homebase solving and how is that benefiting you?**

Timeclock  access and utilization

**Official Response from Nick McGonegal:**

> Thanks for your feedback! We're glad to hear Homebase has been easy to use and helpful for managing your small business. We appreciate your suggestion about more flexible timesheet export options — that’s great input, and I’ll share it with our team.

Thanks for choosing Homebase to support your business!

  ### 48. Great Scheduling tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark K. | Food and Beverage Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2025

**What do you like best about Homebase?**

I like how easy it is to use the software from anywhere

**What do you dislike about Homebase?**

I loved the free version but it now is only charged. Still well worth it.

**What problems is Homebase solving and how is that benefiting you?**

Getting schedules out to my team

**Official Response from Nick McGonegal:**

> Thanks for your feedback! We're glad to hear you find Homebase easy to use from anywhere and that it’s helping you get schedules out to your team efficiently. We appreciate your support, and we're glad you're getting lots of value and use out of the product — it means a lot to us. Thanks for being a part of the Homebase community!

  ### 49. Homebase makes payroll easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimberly L. | Director of Credentialing and Recovery Resources, Office Administration, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2025

**What do you like best about Homebase?**

I like Homebase because it has easy access on my cell phone or on my desk computer at work. It is also easy and convenent for our employees to utilize their cell phones to clock in and out as many have hybrid schedules since Covid.

**What do you dislike about Homebase?**

I do not have any downsides to Homebase.

**What problems is Homebase solving and how is that benefiting you?**

Making sure that we are following all California labor laws and requirements for our employees.

**Official Response from Nick McGonegal:**

> Thanks so much for sharing your experience! We're thrilled to hear that Homebase makes things easy and convenient for both you and your team, especially with hybrid schedules. Thanks for being part of the Homebase community!

  ### 50. making schedules is fine everything else is annoying

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about Homebase?**

Easy schedule making. simple to get get info on when employees are unavailable to work and when they prefer to work.

**What do you dislike about Homebase?**

Everything else. the bust being the constant pushing for yo to pay more money to use their service.

**What problems is Homebase solving and how is that benefiting you?**

It was our scheduling and timekeeping app.

**Official Response from Tiffany Hakimianpour:**

> Thank you for sharing your feedback! We're glad to hear that you find Homebase helpful for scheduling and managing employee availability. We understand your concerns about the upselling prompts and would like to ensure your experience is as seamless as possible. If you have any specific issues you'd like us to address or if you need assistance with any other features, please feel free to reach out to our support team. We appreciate your input and are here to help improve your overall experience with Homebase.


## Homebase Discussions
  - [Is Homebase really free?](https://www.g2.com/discussions/is-homebase-really-free) - 2 comments
  - [How does Homebase app work?](https://www.g2.com/discussions/how-does-homebase-app-work) - 1 comment
  - [Is Homebase legit?](https://www.g2.com/discussions/is-homebase-legit) - 2 comments
  - [What is homebase software?](https://www.g2.com/discussions/what-is-homebase-software) - 1 comment

- [View Homebase pricing details and edition comparison](https://www.g2.com/products/homebase/reviews?page=9&refcode=CLAIR-133&section=pricing&secure%5Bexpires_at%5D=2026-07-31+10%3A17%3A57+-0500&secure%5Bsession_id%5D=515cee91-7c14-4a23-9a52-b7fb3786341b&secure%5Btoken%5D=597115d71d177087c8ceb197614f05d2a40e6c09641a75a9eb3892367db4ce14&format=llm_user)
## Homebase Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [brightwheel](https://www.g2.com/products/brightwheel/reviews)
  - [Clover](https://www.g2.com/products/procan-clover/reviews)
  - [Clover](https://www.g2.com/products/clover/reviews)
  - [DAVO Sales Tax](https://www.g2.com/products/davo-sales-tax/reviews)
  - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [OnPay](https://www.g2.com/products/onpay/reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews)
  - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews)
  - [Toast](https://www.g2.com/products/toast/reviews)

## Homebase Features
**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile

**Automation**
- Process Automation

**Platform Basics**
- Interoperability
- Performance
- Reporting

**Platform Basics**
- Reporting
- Dashboard
- Performance

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options

**Platform Data**
- Dashboard
- Alerts and Notifications

**Platform Content**
- Automation
- File Sharing
- Content Library

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation

**Platform Additional Functionality**
- Cloud
- Mobility
- Messaging

**Platform Additional Functionality**
- Integrations
- Mobility
- Forecasting
- Task Management
- Portal

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration

**Agentic AI - Restaurant Scheduling**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Succession Planning
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication

## Top Homebase Alternatives
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