Homebase Reviews & Product Details

Homebase is the everything app for hourly teams, trusted by 100,000+ small (but mighty) businesses. Our mission is to make local business teams unstoppable. Homebase helps you: ✅ Save managers 5+ hours a week ✅ Automate time tracking with our free time clock ✅ End scheduling chaos with reminders, templates, shift notes ✅ Centralize team communications ✅ Run payroll (no manual data entry or paperwork!) ✅ Get help to stay compliant with federal, state, labor laws ✅ Integrate with your POS, sales tools, job boards, business tools, payroll provider ✅ Stay connected with our iOS and Android apps You're in good company: • 2,000,000+ hourly workers conquer their workdays with Homebase • Best Payroll for Hourly Teams 2024 - USA Today Blueprint • Best Time Clock 2023 - The Motley Fool • Best Scheduling 2023 - Investopedia • Best HR & Employee App 2023 - The Webby Awards • 4.8 out of 5 on Apple App Store • 4.4 out of 5 on Google Play Store Get started for free at joinhomebase.com today!

Product Website

Seller

Homebase

Discussions

Homebase Community

Languages Supported

English, French, Spanish

Product Description

Homebase is a software for tracking hours & schedule for local businesses and employees.

Overview by

Philip Kuang

Pricing

Pricing provided by Homebase.

Basic

Free

1 Location

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Homebase Integrations

(11)

Verified by Homebase

Homebase Media

One easy app to build, share, and optimize schedules to save you time and keep your team on track.

Eliminate no-shows, questions and confusion when your team has their schedule up to date and in their pocket. Never hear “I didn’t know I was working” again.

Get your team in sync with our all-in-one, easy-to-use employee app. Message individuals, groups, or the entire team without juggling texts and emails.

Clock in and out from (almost) any device. Put your time clock on Android tablets and smartphones, iPads and iPhones, computers, and POS devices.

Track your team’s availability, shift trades, and covers in Homebase to make sure you always have coverage. Let your team coordinate shift trading and coverage in the app. You don't have to be the go-between.

Track hours, breaks, overtime, and paid time off — without doing data entry or math.

Homebase is the best all-in-one employee scheduling and time tracking app, trusted by 150k+ small businesses. Get started in less than 5 minutes and make work easier.

Homebase Payroll makes it easy for small businesses to pay their hourly teams.

Top local workplace awards — celebrating small businesses that create a great environment for employees.

See how Brooklyn Tea creates a great work environment by putting more trust in their team.

See how Dots & Doodles leads with flexibility to superpower their team.

Official Downloads

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G2 reviews are authentic and verified.

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Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

4/22/2025

"Amazing Time Clock App!"

5/5

What do you like best about Homebase?

This product is the best one I have used for the price paid - the value of time saved and convenience make it worth it! Review collected by and hosted on G2.com.

What do you dislike about Homebase?

The free version is adequate for a small business, but if you get 10 employees or more, upgrading to a paid subscription is better. Review collected by and hosted on G2.com.

Response from Alifa Jamal of Homebase

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Hi there,

Thank you for the amazing review! We're so glad Homebase has saved you time and added convenience—especially with a team spread across multiple locations. It’s great to hear the mobile app is making a difference, and we appreciate your thoughts on the value of upgrading as your team grows.

Thanks for choosing Homebase!

Verified User in Arts and Crafts

Small-Business (50 or fewer emp.)

12/18/2024

"Not very customer service friendly"

2.5/5

What do you like best about Homebase?

It is quite tech saavy - they have a pretty simple interface that is accessible between mobile and desktop. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

It is very buggy - there are times when shifts are duplicated for no reason and when I remove one of the duplicated shifts - the entire shift disappears. That is frustrating. When building out a schedule - there is an annoying feature that asks you to copy week to week and you can't move to the following week without selecting an option. Additionally, their payroll is not great - dates are changed, communication is lacking and ultimately this is not a friendly service if you are looking for help in a timely fashion. Email responses take 48 hours for some reason. Review collected by and hosted on G2.com.

Response from Nick McGonegal of Homebase

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Apologies for our slower response! Thank you for your honest feedback — we really appreciate it. I’m glad to hear you find the interface simple and accessible, but I’m sorry to hear about the frustrations you’ve experienced. Issues like duplicate shifts, scheduling quirks, and delayed support responses shouldn’t be happening, and I’ll make sure your concerns are shared with our team so we can work on improving these areas.

We truly value your input and want to make Homebase better for you.

Verified User in Restaurants

Small-Business (50 or fewer emp.)

6/30/2025

"Restaurant worker"

4.5/5

What do you like best about Homebase?

You can request off days and it notifies you a hour before your shift starts Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Nothing it’s the perfect work app for scheduling Review collected by and hosted on G2.com.

Christy D.

General Manager

Mid-Market (51-1000 emp.)

4/23/2025

"Great overall program for all Employee needs"

3.5/5

What do you like best about Homebase?

They are always looking to improve based on our needs. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

The program does crash and generally takes a while to run payroll. Review collected by and hosted on G2.com.

Response from Alifa Jamal of Homebase

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Hi Christy,

Thank you for sharing your experience with Homebase. We’re glad to hear that you find value in having one platform to manage your team and that our ongoing improvements haven’t gone unnoticed.

That said, we understand your concerns around system stability and payroll speed. These are important areas, and we take feedback like yours seriously. Our team is actively working to improve performance, and we'd welcome the opportunity to dig into the issues you've encountered—feel free to reach out so we can take a closer look.

We appreciate your input—it helps us make Homebase better.

Verified User in Individual & Family Services

Small-Business (50 or fewer emp.)

4/22/2025

"Easy to use"

5/5

What do you like best about Homebase?

Easy to see schedule. Can change schedule from app. Can request to trade shifts Review collected by and hosted on G2.com.

What do you dislike about Homebase?

Nothing! Everything is great. Very easy to use Review collected by and hosted on G2.com.

Response from Alifa Jamal of Homebase

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Hi there,

Thanks so much for the great feedback! We're happy to hear Homebase makes it easy to manage and adjust your schedule, especially right from the app. It’s great to know shift trading and schedule visibility are working well for you.

We appreciate you being part of the Homebase community!

Dylan B.

Warehouse manager

Small-Business (50 or fewer emp.)

1/9/2025

"Wonderful Service"

5/5

What do you like best about Homebase?

Homebase is really easy for me and my employees to use. Making edits to timecards and tracking pounch in and out times is a breeze with Homebase. I also love the chat feature where I can chat directly with my employyes and with my team. the ease of use and the amount of features on this app are awsome. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

There are no downsides to Homebase, I love everything about it! Review collected by and hosted on G2.com.

Response from Nick McGonegal of Homebase

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Thanks so much for sharing your experience! It’s amazing to hear how Homebase has made things easier for you and your team, especially saving you so much time on payroll — that's why we're here! We’re thrilled to be a part of your business, and we’re here anytime you need us. Thanks for being such an awesome part of the Homebase community!

Verified User in Retail

Small-Business (50 or fewer emp.)

4/22/2025

"Best scheduling app"

5/5

What do you like best about Homebase?

The ease of scheduling people and repeating shifts. It’s been so good to just schedule people, have them change their own availability and time off. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I wish it included an auto schedule feature Review collected by and hosted on G2.com.

Response from Alifa Jamal of Homebase

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Hi there,

Thank you for the great review! We’re so glad to hear that Homebase has made scheduling easier and helped you manage availability and time-off requests. We appreciate your feedback about an auto-schedule feature—we're always looking for ways to improve, and we'll be sure to pass that suggestion along.

Thanks again for using Homebase!

Ryan C.

Manager

Small-Business (50 or fewer emp.)

4/24/2025

"Easy to use, very convenient for both employers and employees"

5/5

What do you like best about Homebase?

What I like best about Homebase is the ease of use, the convenience for both employers and employees. Scheduling is a breeze! Review collected by and hosted on G2.com.

What do you dislike about Homebase?

The maintenance that happens to the website where it does not allow employees to clock in at times. Review collected by and hosted on G2.com.

Response from Alifa Jamal of Homebase

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Hi Ryan,

Thank you for the great review! We’re so glad to hear that Homebase has made scheduling easier and more convenient for both you and your team, that’s exactly what we aim for.

We also appreciate you flagging the issue with clock-ins during site maintenance. We know how important it is for everything to run smoothly, and we’re always working to minimize disruptions and improve reliability. Your feedback helps us get better.

Thanks again for being part of the Homebase community!

Tricia M.

Office Manager

Small-Business (50 or fewer emp.)

4/27/2025

"HomeBase Review 4-28-25"

5/5

What do you like best about Homebase?

I like the many options that fit our small business Review collected by and hosted on G2.com.

What do you dislike about Homebase?

I wish Scheduling changes could be applied for the week without having to add and delete existing shifts Review collected by and hosted on G2.com.

Justin B.

Head of Aftermarket Sales - Commercial HVAC Sales - Manufacturers Sales Representative

Mid-Market (51-1000 emp.)

8/16/2024

"Customer Service & Experience is Lacking - Would not recommend"

0/5

What do you like best about Homebase?

For our use case, this app was a good comprimise between some other offerings that had more features but charged way more for those features. I'm learning that there is a reason for this, this app is not very good when you take into account their support. Review collected by and hosted on G2.com.

What do you dislike about Homebase?

They were very helpful and interested in my needs prior to signing me up and now that we paid and signed up, its all crickets on their end, They have not replied to multiple customer service requests i've made. Review collected by and hosted on G2.com.

Response from Nick McGonegal of Homebase

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I’m sorry to hear about your experience — timely support and clear communication are crucial. I’ll make sure your concerns are shared with our team so we can address these issues and improve. If there’s any way we can assist you right now, please don’t hesitate to reach out again — we’d like to make this right. If you send us an email, please mention that you spoke with Nick, and we'll do our best to help. Thank you for giving us a chance to improve.