I really like the reliability of Hiya Connect Branded Call and how agile its use is. It allows us to connect remotely with clients outside our location without errors or delays. Additionally, the initial setup was super easy and intuitive. Review collected by and hosted on G2.com.

Sometimes there are service outages, but so far they have been resolved promptly. Review collected by and hosted on G2.com.

Brand multiple companies. Brand recognition Review collected by and hosted on G2.com.

Can't add numbers without brand logo.... Review collected by and hosted on G2.com.

Some customers have commented that they answered the phone because it said my name. Review collected by and hosted on G2.com.

Most calls do not get branded because the destination phone service carrier ignores it. Review collected by and hosted on G2.com.

I like that the company's branded name comes out in the caller ID. It seems very effective for getting more of my calls answered by people who don't know me. The initial setup was also very easy. Review collected by and hosted on G2.com.

It seems that the logo should be coming out as well but I am not seeing that when I test out the branding. Review collected by and hosted on G2.com.

What I like best about Hiya Connect Branded Call is how it clearly shows the caller’s identity, logo, and reason for calling right on the screen. It makes calls feel more trustworthy and helps people decide to answer instead of ignoring unknown numbers. Review collected by and hosted on G2.com.

One downside is that it relies on carrier and device support, so not everyone sees the branded information consistently. It can also take time and effort for businesses to set up and keep their branding accurate. Review collected by and hosted on G2.com.

It was very simple to setup and that the branding works across multiple platforms it is simple Review collected by and hosted on G2.com.

More onboarding help would have been nice Review collected by and hosted on G2.com.

It was so easy to implement, super straightforward. Review collected by and hosted on G2.com.

How I couldn't set it up to integrate with our CRM/sales engagement tool so I didn't have to keep manually adding numbers in. Review collected by and hosted on G2.com.

It's super useful with the information it gives you. It helps me manage better the information I get in calls. The initial setup was super easy because IT had already done it. Review collected by and hosted on G2.com.

I have nothing negative Review collected by and hosted on G2.com.

I like that Hiya Connect Branded Call is easy to deploy and does what it says on the tin. The account team is always helpful and there to support with any challenge. Initial setup was very easy, and with access to the console, I can control all the CLIs and mobiles deployed. Review collected by and hosted on G2.com.

Currently we need separate reporting updated daily for existing network AND Vodafone - identifiable separately. This will be a big pain managing utilization and performance without it. Also, the higher cost of Vodafone makes this even more of a need. Review collected by and hosted on G2.com.

HIYA has dramatically increased our call centers call volume. The call branding is fantastic. HIYA has solved our "potential spam" mislabeling issue. Review collected by and hosted on G2.com.

Nothing at all, I have been very satisfied. Review collected by and hosted on G2.com.