I like that Hiya Connect Branded Call is easy to set up and it tells you if your number is recognized as spam or not. This feature provides a nice, easy, quick way to identify which numbers are flagged as spam so we can address them in our VoIP platform. Review collected by and hosted on G2.com.

I don't always want branded calls. Often, when you're cold calling, you don't wanna have branded calls because people might avoid your call. So having an ability to toggle it on and off quickly would be good. And it also takes quite a long time for your number to be approved. Review collected by and hosted on G2.com.

I like that our answer and contact rate has significantly picked up with Hiya Connect Branded Call, and I appreciate the ability to add new numbers instantly. I find it easier to grow our marketing and appreciate that we can shift when needed and do it self-serve. Hiya Connect Branded Call has a better and wider reach to customers than other companies. Review collected by and hosted on G2.com.

I would like to see call cellphone carriers included. Some cellphone carriers don't accept or validate Hiya branded calls. It took a minute to understand all of the tools and functions available. Review collected by and hosted on G2.com.

I use Hiya Connect Branded Call mainly for reporting and branding, and I really like its natural and easy-to-use UI. The information is easily approachable, clearly displayed, and placed in natural spots, which I find very helpful. Most menus have a download CSV button, which is a must for me, and I love that feature. The initial setup was a breeze, definitely a 10/10 experience. Review collected by and hosted on G2.com.

The fact that you cannot give 'names' to phone numbers, you can only add tags, I would love to have names paired with tags Review collected by and hosted on G2.com.

The support is great. The team is very helpful with any of our questions and troubleshooting on number performance. The reporting features are what I like most. We have several numbers, and it’s really helpful to be able to pull reports for each one. Review collected by and hosted on G2.com.

I was disappointed when we could no longer keep AT&T under their account and had to find another source for those branded calls. Review collected by and hosted on G2.com.

I like Hiya Connect Branded Call because it helps in branding our calls and avoiding spam labels. It's great that it lets our customers know who is calling, which really improves our answer rates. What I like most is the ease of use, the minimal setup, and maintenance. It's very helpful. The initial setup was very easy too; I just sent over a list of numbers, and the employees handled the rest. That's really convenient. Review collected by and hosted on G2.com.

Sometimes on some of the carriers it does not show the same thing I am being told the customers are seeing when we call. Review collected by and hosted on G2.com.

I like that the dashboard of Hiya Connect Branded Call is super easy to use. I also like that we don't have to change phone numbers, and all our reps have branded calls going out to multiple people. It makes it so that our customers know when we're calling, and not having spam calls go out is fantastic. The initial setup was very easy, and the team was very informative. Review collected by and hosted on G2.com.

Everything is great Review collected by and hosted on G2.com.

I use Hiya Connect Branded Call to display our company name and branding on calls, which I really appreciate because it stops our calls from showing up as potential spam and identifies us with our store name. I like that the user interface is easy; it's straightforward to understand and navigate, making it simple to upload our brand. The initial setup was very easy, and we got started in minutes. I haven't had any issues with Hiya. Review collected by and hosted on G2.com.

There is nothing I don't like about the software Review collected by and hosted on G2.com.

Easy to set up, and the customer success team was incredibly helpful during onboarding. The dashboard and reporting are straightforward, which makes it easy to get clear information about our calling efforts. Pricing was also attractive compared to other third-party reputation and branding companies. Review collected by and hosted on G2.com.

So far, I don’t have any dislikes. I’m just getting started, and I haven’t run into anything negative yet. Overall, it’s been a great experience so far. Review collected by and hosted on G2.com.

I love the branding calls with logo, though I wish it was on a higher percentage of calls. It's so simple to set up; there is literally nothing to it—just register the numbers, set the branding, and go. Plus, I often recommend Hiya Connect Branded Call to others; I've even asked SVL to be a reseller and contacted our account manager at NiCE to reach out. Review collected by and hosted on G2.com.

I would love the detail on customers that have blocked us or marked as spam, so that I could reach out to them to understand why, or even just detail of why without the customer's details. Review collected by and hosted on G2.com.

I love Hiya Connect Branded Call's customer service. They've been really excellent at maintaining communication and helping us anytime we've asked for support. The initial setup was smooth, and the staff has been amazing. It solves the problem of preventing our numbers from coming up as spam and gives us more brand recognition. It helps our customers know when we're calling, increases our answer rates, and improves overall brand recognition. Review collected by and hosted on G2.com.

I have not really had any issues at all. Review collected by and hosted on G2.com.