--- title: Hiya Connect Branded Call Reviews meta\_title: 'Hiya Connect Branded Call Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 137 reviews by the users' company size, role or industry to find out how Hiya Connect Branded Call works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 137 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Hiya Connect Branded Call Reviews & Product Details Visit Website Your customers and prospects are ignoring your legitimate business calls because they see an unknown number - and they don't know it's you. Hiya Connect Branded Call allows companies to display their business name on outbound calls made to over 500M+ mobile phones worldwide. The growth of spam, scam and fraud calls has eroded trust on the voice channel. 87% of consumers won't answer a call when they see an unknown number on their screen. This inability to effectively reach customers via phone is eroding customer satisfaction and retention - and ultimately your bottom line. Branded caller ID allows companies to control how their outbound calls display on the call recipients' device by each individual phone number. Create better customer experiences and optimize your outbound calling operations with adding identity to your outbound calls with Hiya Connect Branded Call. * * * Product Website Hiya Connect Branded Call Seller [Hiya](https://www.g2.com/sellers/hiya) Discussions [Hiya Connect Branded Call Community](https://www.g2.com/products/hiya-connect-branded-call/discuss) Languages Supported German, English, French, Spanish Solution Type Best-of-Breed Show More ## Pricing Pricing provided by Hiya Connect Branded Call. ### Monthly Volume Packages Starting at $29.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/hiya-connect-branded-call/pricing) ## Hiya Connect Branded Call Integrations (2) What do users say about integrations? Verified by Hiya Connect Branded Call [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") JustCall ](https://www.g2.com/products/saas-labs-justcall/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Vonage Contact Center (formerly NewVoiceMedia) ](https://www.g2.com/products/vonage-contact-center-formerly-newvoicemedia/reviews) Show More ![Valentina d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valentina d.") VD Valentina d. Ejecutivo de cuentas Mid-Market (51-1000 emp.) 4/27/2026 "Reliable and Agile for Business Communications" 4.5/5 What do you like best about Hiya Connect Branded Call? I really like the reliability of Hiya Connect Branded Call and how agile its use is. It allows us to connect remotely with clients outside our location without errors or delays. Additionally, the initial setup was super easy and intuitive. Review collected by and hosted on G2.com. What do you dislike about Hiya Connect Branded Call? Sometimes there are service outages, but so far they have been resolved promptly. Review collected by and hosted on G2.com. What problems is Hiya Connect Branded Call solving and how is that benefiting you? I use Hiya Connect Branded Call to communicate with clients reliably and swiftly, allowing remote connection without errors or delays. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Greg L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg L.") GL Greg L. Marketing and Communications Intern Mid-Market (51-1000 emp.) 6/8/2026 "Strong Brand Recognition Across Companies" 4.5/5 What do you like best about Hiya Connect Branded Call? Brand multiple companies. Brand recognition Review collected by and hosted on G2.com. What do you dislike about Hiya Connect Branded Call? Can't add numbers without brand logo.... Review collected by and hosted on G2.com. What problems is Hiya Connect Branded Call solving and how is that benefiting you? Not sure but logo colours branding works for us Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Darren L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darren L.") DL Darren L. IT Consultant Small-Business (50 or fewer emp.) 4/24/2026 "Personalized Caller ID When It Works, But Branding Often Gets Ignored" 3/5 What do you like best about Hiya Connect Branded Call? Some customers have commented that they answered the phone because it said my name. Review collected by and hosted on G2.com. What do you dislike about Hiya Connect Branded Call? Most calls do not get branded because the destination phone service carrier ignores it. Review collected by and hosted on G2.com. What problems is Hiya Connect Branded Call solving and how is that benefiting you? I really don't know if it is solving any problems -- just hoping. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 4/28/2026 "Enhanced Call Answer Rate with Easy Setup" 4/5 What do you like best about Hiya Connect Branded Call? I like that the company's branded name comes out in the caller ID. It seems very effective for getting more of my calls answered by people who don't know me. The initial setup was also very easy. Review collected by and hosted on G2.com. What do you dislike about Hiya Connect Branded Call? It seems that the logo should be coming out as well but I am not seeing that when I test out the branding. Review collected by and hosted on G2.com. What problems is Hiya Connect Branded Call solving and how is that benefiting you? I believe that more of my calls are being answered instead of going to voicemail. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Libraries](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Libraries") UL Verified User in Libraries Small-Business (50 or fewer emp.) 4/28/2026 "Clear, Trustworthy Calls That Get Answered" 5/5 What do you like best about Hiya Connect Branded Call? What I like best about Hiya Connect Branded Call is how it clearly shows the caller’s identity, logo, and reason for calling right on the screen. It makes calls feel more trustworthy and helps people decide to answer instead of ignoring unknown numbers. Review collected by and hosted on G2.com. What do you dislike about Hiya Connect Branded Call? One downside is that it relies on carrier and device support, so not everyone sees the branded information consistently. It can also take time and effort for businesses to set up and keep their branding accurate. Review collected by and hosted on G2.com. What problems is Hiya Connect Branded Call solving and how is that benefiting you? It solves the issue of people ignoring unknown calls by showing who’s calling and why. That builds trust, increases answer rates, and helps me quickly decide which calls to take. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite TR Thomas R. Director of IT Mid-Market (51-1000 emp.) 4/27/2026 "Simple Setup and Consistent Branding Across Platforms" 4/5 What do you like best about Hiya Connect Branded Call? It was very simple to setup and that the branding works across multiple platforms it is simple Review collected by and hosted on G2.com. What do you dislike about Hiya Connect Branded Call? More onboarding help would have been nice Review collected by and hosted on G2.com. What problems is Hiya Connect Branded Call solving and how is that benefiting you? making our callers aware of who we are Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB Verified User in Banking Mid-Market (51-1000 emp.) 6/3/2026 "No frills call branding service" 4.5/5 What do you like best about Hiya Connect Branded Call? It was so easy to implement, super straightforward. Review collected by and hosted on G2.com. What do you dislike about Hiya Connect Branded Call? How I couldn't set it up to integrate with our CRM/sales engagement tool so I didn't have to keep manually adding numbers in. Review collected by and hosted on G2.com. What problems is Hiya Connect Branded Call solving and how is that benefiting you? Call branding is necessary for our industry to gain client trust. This has been a game changer for brand awareness. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Cata D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cata D.") CD Cata D. Mid-Market (51-1000 emp.) 4/27/2026 "Clear and Efficient Call Management" 5/5 What do you like best about Hiya Connect Branded Call? It's super useful with the information it gives you. It helps me manage better the information I get in calls. The initial setup was super easy because IT had already done it. Review collected by and hosted on G2.com. What do you dislike about Hiya Connect Branded Call? I have nothing negative Review collected by and hosted on G2.com. What problems is Hiya Connect Branded Call solving and how is that benefiting you? I use Hiya Connect Branded Call to identify calls and better understand customers, especially when they have difficult accents. It helps me manage call information and emails that I need to send. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated MH Mark H. 2/13/2026 "Effortless Deployment, Enhances Communication Trust" 5/5 What do you like best about Hiya Connect Branded Call? I like that Hiya Connect Branded Call is easy to deploy and does what it says on the tin. The account team is always helpful and there to support with any challenge. Initial setup was very easy, and with access to the console, I can control all the CLIs and mobiles deployed. Review collected by and hosted on G2.com. What do you dislike about Hiya Connect Branded Call? Currently we need separate reporting updated daily for existing network AND Vodafone - identifiable separately. This will be a big pain managing utilization and performance without it. Also, the higher cost of Vodafone makes this even more of a need. Review collected by and hosted on G2.com. What problems is Hiya Connect Branded Call solving and how is that benefiting you? Hiya Connect Branded Call enhances mobile contact penetration and trust in outbound campaigns. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 4/24/2026 "Fantastic call branding!! Huge boost in answer rates!" 5/5 What do you like best about Hiya Connect Branded Call? HIYA has dramatically increased our call centers call volume. The call branding is fantastic. HIYA has solved our "potential spam" mislabeling issue. Review collected by and hosted on G2.com. What do you dislike about Hiya Connect Branded Call? Nothing at all, I have been very satisfied. Review collected by and hosted on G2.com. What problems is Hiya Connect Branded Call solving and how is that benefiting you? Potential spam mislabeling and remediation of this with the major phone carriers. We used a different remediation service previously who made no meaningful impact. Since switching to HIYA we have seen a remarkably significant increase in our consumer answer rate. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about Hiya Connect Branded Call? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Hiya Connect Branded Call ](https://www.g2.com/products/hiya-connect-branded-call/discussions/new) GU Guest User • Last activity 5 months ago What is Hiya Connect used for? 0 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/what-is-hiya-connect-used-for) [ View all Discussions ](https://www.g2.com/products/hiya-connect-branded-call/discuss) ## Pricing Options Pricing provided by Hiya Connect Branded Call. ### Monthly Volume Packages Starting at $29.00 Per Month ### Enterprise Packages Starting at $500.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/hiya-connect-branded-call/pricing) Hiya Connect Branded Call Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3cf12b407eabdbdfb08df192d7dbb0a0/truecaller-truecaller-for-business.jpeg "Product Avatar Image") Truecaller for Business 4.4/5(24) [ Compare Now ](https://www.g2.com/compare/hiya-connect-branded-call-vs-truecaller-truecaller-for-business) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_977f5b0b4fb6bb6e5a015696a79eb758/xtium-unified-communications-as-a-service.png "Product Avatar Image") XTIUM Unified... 4.2/5(70) [ Compare Now ](https://www.g2.com/compare/hiya-connect-branded-call-vs-xtium-unified-communications-as-a-service) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png "Product Avatar Image") Genesys Cloud CX 4.4/5(1,558) [ Compare Now ](https://www.g2.com/compare/genesys-cloud-cx-vs-hiya-connect-branded-call) ##### ##### Hiya Connect Branded Call Features Quality Assurance Evaluation Calibration Reports Engagement Feedback Dashboards Training Performance Third-Party Integrations Compliance Generative AI AI Text Generation AI Text Summarization [ View More Features ](https://www.g2.com/products/hiya-connect-branded-call/features) ## Top-Rated Alternatives [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,427) ](https://www.g2.com/products/ringex/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,583) ](https://www.g2.com/products/talkdesk/reviews) [ View All Alternatives ](https://www.g2.com/products/hiya-connect-branded-call/competitors/alternatives) ##### Categories on G2 [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance) ##### Explore More [OutSystems vs Mendix vs Microsoft Power Apps for a mid-market company that wants to build custom apps without building a full dev team?](https://www.g2.com/discussions/outsystems-vs-mendix-vs-microsoft-power-apps-for-a-mid-market-company-that-wants-to-build-custom-apps-without-building-a-full-dev-team)[Which Salesforce document generation tools work best for a sales team that needs e-signatures built in so quotes and contracts close without leaving Salesforce?](https://www.g2.com/discussions/which-salesforce-document-generation-tools-work-best-for-a-sales-team-that-needs-e-signatures-built-in-so-quotes-and-contracts-close-without-leaving-salesforce)[What influencer marketing platforms work well for a mid-market brand that needs to run campaigns across multiple channels without a big agency?](https://www.g2.com/discussions/what-influencer-marketing-platforms-work-well-for-a-mid-market-brand-that-needs-to-run-campaigns-across-multiple-channels-without-a-big-agency) [PR Firms in Austin](https://www.g2.com/categories/pr-firms/locations/austin-tx-us)[What's the best mobile marketing platform for avoiding unsubscribe spikes caused by poor personalisation and over-messaging?](https://www.g2.com/discussions/what-s-the-best-mobile-marketing-platform-for-avoiding-unsubscribe-spikes-caused-by-poor-personalisation-and-over-messaging)[Pros and Cons Details](https://www.g2.com/products/hiya-connect-branded-call/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)