Hiya Connect Branded Call Reviews & Product Details

It provides my team qualifed customers that are excited to speak with the brand. Review collected by and hosted on G2.com.

They lost a carrier and did not notify us of this giant change.

Poor customer service and their product is limited. It’s also very expensive compared to others in the space due to them marking up call branding which I’ve been told you aren’t supposed to do.

They have not been great to work with. All the people I worked with to onboard are gone. Review collected by and hosted on G2.com.

Immediately went from "Spam Likely" to either branded or traditional number showing. Resulted in a much higher satisfaction from our prospects and customers. Saw connect rates increase and volume of meetings booked. Review collected by and hosted on G2.com.

Not as much coverage in EMEA and found that some providers were not showing us as Branded for a long duration. Regardless showing as a traditional number instead of Spam Likely was a big improvement. Review collected by and hosted on G2.com.

The best thing is the possibility of appear without spam tags. Review collected by and hosted on G2.com.

I have bo complaints until now, but I wish it cost a little bit less, since we use it a lot. Review collected by and hosted on G2.com.

Super easy to use, easy interface and amazing customer support Review collected by and hosted on G2.com.

Nothing, everything is working fine for now Review collected by and hosted on G2.com.

Hiya Connect Branded Caller ID makes it super easy to connect with your clients by branding your outgoing communications. It is really easy to implement and their customer success team is always reaching out to help. We were up and running within 5 business days. We had no problems or hiccups implementing Hiya. We've already had hundreds of branded calls answered thanks to Hiya! Review collected by and hosted on G2.com.

There has been no downside to Hiya. The integration was super easy (we did a bulk CSV import and it was just about the easiest integration I have ever had to do). Review collected by and hosted on G2.com.

Good fair pricing and works effective. Not much too complain about. Review collected by and hosted on G2.com.

Pretty much like it all. Do not really have anymore feedback. Review collected by and hosted on G2.com.

It was seamless to enroll and insert the numbers. It started to show some good results and connectivity over all. Review collected by and hosted on G2.com.

Nothing really! I would recommend others to use this service. Review collected by and hosted on G2.com.

Possibility to reach out to customer for a first time with branded call (with logo and brand name) and with this help increase unique answer rate metric that can be very vital for fast sales.

Its quite easy for implemnation and support was very helpful with internal guidlines. As well the system is quite simple as well. Review collected by and hosted on G2.com.

I think more reach it can get per country better it is, line operators connected in UK or Germany. For other countries it is missing the coverage as for me.

Legal part took a while.

A bit more analytics would be greate to have! Review collected by and hosted on G2.com.

This help increase our connect rate and coversion rate Review collected by and hosted on G2.com.

It was tought making it make sense at first until we noticed the difference it was making. Starting up cost can be a little heavy, but eventually the product makes up for it. Review collected by and hosted on G2.com.

Huge outreach with branding calls, enables huge improvement to connectivity rates and trusted caller ID.

Reporting is fantastic and has great account managers. Review collected by and hosted on G2.com.

Nothing to dislike, but would love a CRM or Salesforce API connector to marry up contact center reporting. Review collected by and hosted on G2.com.