1. [Home](https://www.g2.com/) 2. ... 3. [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance) 4. [Hiya Connect Branded Call Discussions](https://www.g2.com/products/hiya-connect-branded-call/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6279564d0eb5ef7265ffc724050f34a8/hiya-connect-branded-call.jpeg "Product Avatar Image") ![Reward for good Hiya Connect Branded Call reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37303/medal.svg "Reward for good Hiya Connect Branded Call reviews") ](/products/hiya-connect-branded-call/reviews) [ Hiya Connect Branded Call ](/products/hiya-connect-branded-call/reviews) (137)4.7/5 Your customers and prospects are ignoring your legitimate business calls because they see an unknown number - and they don't know it's you. Hiya Connect Branded Call allows companies to display their business name on outbound calls made to over 500M+ mobile phones worldwide. The growth of spam, scam and fraud calls has eroded trust on the voice channel. 87% of consumers won't answer a call when they see an unknown number on their screen. This inability to effectively reach customers via phone is eroding customer satisfaction and retention - and ultimately your bottom line. Branded caller ID allows companies to control how their outbound calls display on the call recipients' device by each individual phone number. Create better customer experiences and optimize your outbound calling operations with adding identity to your outbound calls with Hiya Connect Branded Call. Show More * * * ### 79.0 Nps Score Already have Hiya Connect Branded Call? ### All Hiya Connect Branded Call Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Hiya Connect used for? ](/discussions/what-is-hiya-connect-used-for) What is Hiya Connect used for? [ Other Collaboration Software ](https://www.g2.com/tags/other-collaboration-software) * * * \<0\>0\>Upvotes * * * 3 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Hiya+Connect+Branded+Call+questions+and+get+answers+from+expert+users+in+our+Hiya+Connect+Branded+Call+Discussions+section.&title=Hiya+Connect+Branded+Call+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhiya-connect-branded-call%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Hiya+Connect+Branded+Call+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhiya-connect-branded-call%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhiya-connect-branded-call%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Hiya+Connect+Branded+Call+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhiya-connect-branded-call%2Fdiscuss%0aAsk+Hiya+Connect+Branded+Call+questions+and+get+answers+from+expert+users+in+our+Hiya+Connect+Branded+Call+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Hiya+Connect+Branded+Call+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhiya-connect-branded-call%2Fdiscuss%0aAsk+Hiya+Connect+Branded+Call+questions+and+get+answers+from+expert+users+in+our+Hiya+Connect+Branded+Call+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/hiya-connect-branded-call/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/49a97e03ad72c864c1c4511fbc6bca07/hiya-connect-branded-call.svg "Product Avatar Image") ### Have you used Hiya Connect Branded Call before? Answer a few questions to help the Hiya Connect Branded Call community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhiya-connect-branded-call%2Fdiscuss%3Fsmall_ask%3Dhiya-connect-branded-call) No ## Top Contributors in Hiya Connect Branded Call 1 ![Virginia G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Virginia G.") VG Loading... ### [Virginia G.](https://www.g2.com/users/93400faf-cdfe-4522-9003-48e064897504 "Virginia G.") I.T. Administrator 1 pt 2 ![Natalie G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natalie G.") NG Loading... ### [Natalie G.](https://www.g2.com/users/14df21c5-98f4-4feb-8ff7-247e71d85100 "Natalie G.") Sr. Product Marketing Manager 1 pt 3 ![John B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John B.") JB Loading... ### [John B.](https://www.g2.com/users/c780627a-3d08-4632-a2e0-7c2a6e63c86e "John B.") Senior IT Support 1 pt