[ Hiver i... Reviews ](https://www.g2.com/products/hiver-in-gmail/reviews) [ Hiver i... Reviews ](https://www.g2.com/products/hiver-in-gmail/reviews) # Hiver in Gmail Pricing Overview [Editedit](https://my.g2.com/hiver-in-gmail/pricings) Free Trial ## Hiver in Gmail Pricing Key Insights Last updated on Apr 30, 2026 * * * Hiver in Gmail offers **4 pricing editions** , starting from **$0** to **$85**. Hiver in Gmail pricing tiers are designed to support different usage levels and team sizes. Hiver in Gmail also offers a **free trial**. Compare the Hiver in Gmail pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Hiver** for **custom pricing**. * * * Free — $0 GROWTH — $25 / Per Month PRO — $55 / Per Month ELITE — $85 / Per Month Rated 4.6 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. GROWTH $25.00 Per Month [Request Demo](#) Ideal for small teams to deliver effortless, multi-channel support. - Everything in Free plan and - AI Compose - AI Summarizer - Internal Knowledge Base - Followers and Collision Alerts - Custom Fields - Automatic Assignment - Rule-based Automations - Analytics for Conversations - Integrations (Shopify, Asana, Jira, Monday) Show More PRO $55.00 Per Month [Request Demo](#) For teams looking to scale their customer service operations. - Everything in Growth and - AI Agents - AI Copilot - Customer Portal - SLA and Business Hours - CSAT Surveys - Load-balanced assignment - CSAT and Sentiment Reports - Reports on Users, Tags & SLAs - Custom Reports and Dashboards - Integrations (Salesforce, HubSpot, Zapier, NetSuite) - Onboarding assistance Show More ELITE $85.00 Per Month Free Trial For teams looking transform their support with advanced features. - Everything in Pro and - AI QA - AI Insights (coming soon) - Skill-based Routing - Custom Objects - Individual to Shared Inbox Rules - Custom Roles - HIPAA-Compliance - OKTA SSO integration - Additional Success Services - Custom Build Hours Show More Free Free [Request Demo](#) For teams just getting started with customer service. - Email and Knowledge Base - Shared Inboxes - Collision Alerts - Notes and Shared Drafts - Views - Out of Office - Slack Integration - Help Center - 24\*7 Email and Live Chat Support Show More Our most popular plan is 'PRO'. You can also sign up for a free 7-day trial. Pricing information for Hiver in Gmail is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Hiver in Gmail must be conducted with the seller. For more information, visit: https://hiverhq.com/pricing Pricing information was last updated on June 15, 2026 Show More ## Hiver in Gmail Pricing FAQs Generated using AI Is Hiver in Gmail free, or does it offer a free trial? Yes. According to G2 data, Hiver in Gmail offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features. How much does Hiver in Gmail cost in 2026? According to G2 data, Hiver in Gmail pricing in 2026 starts at $25.00 and can reach $85.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Hiver's official pricing page for the most current details. Who is Hiver in Gmail pricing best suited for? According to G2 reviews, Hiver's pricing is best suited for small to mid-market teams already embedded in Google Workspace who need collaborative email management without switching platforms. G2 reviewers from industries like financial services, insurance, logistics, mental health care, and accounting frequently praise Hiver's Growth and Pro tiers for balancing functionality and cost. The Pro plan at $55.00 per month appeals to teams needing CSAT, SLAs, and AI features. The Elite plan at $85.00 per month suits larger or compliance-sensitive organizations, with HIPAA compliance noted by a mental health care reviewer. Very small businesses or non-profits on tight budgets may find even entry-level paid tiers challenging, per multiple G2 reviewers. What are the key differences between the free and paid versions of Hiver in Gmail? Hiver's free plan covers core shared inbox functionality including multi-channel inboxes, live chat, WhatsApp, voice support, a knowledge base, collision detection, shared drafts, and Slack integration. However, G2 reviewers note that critical features like analytics, automation rules, CSAT surveys, SLA reporting, round-robin assignment, AI tools, and integrations with Salesforce, JIRA, and Zapier are locked behind Hiver's paid plans starting at $25.00 per month. One G2 reviewer specifically mentioned that automations requiring an upgraded subscription were a frustration, and another noted the free version lacked features essential to their operations, prompting them to trial the paid version before committing fully. Is Hiver in Gmail considered good value for its pricing? G2 reviews of Hiver present a nuanced value picture. The overwhelming majority of reviewers give high ratings (4.0 to 5.0) while simultaneously flagging cost as a concern, signaling a premium tool that delivers real ROI. G2 reviewers consistently cite time savings, seamless Gmail integration, and accountability improvements as justifications for the price. One reviewer noted it was "worth every dime" after initial sticker shock. However, G2 users from small businesses, non-profits, and construction trades explicitly called pricing prohibitive, with some canceling due to cost. Reviewers comparing Hiver to Zendesk and Freshdesk generally found Hiver more affordable, making it good value for Gmail-centric teams but potentially steep for very small or budget-constrained organizations. ## Top-Rated Alternatives [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,013) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Front 4.7/5(2,506) ](https://www.g2.com/products/front/reviews) [ ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") Freshdesk 4.4/5(3,755) ](https://www.g2.com/products/freshdesk/reviews) [ View All Alternatives ](https://www.g2.com/products/hiver-in-gmail/competitors/alternatives) ## Hiver in Gmail Pricing Reviews (2) ![Rochelle S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rochelle S.") RS Rochelle S. CSR Small-Business (50 or fewer emp.) 9/11/2025 "Good Service" 5/5 What do you like best about Hiver in Gmail? Hiver has been a valuable tool for managing shared inboxes directly within Gmail. It makes collaboration seamless, reduces the need for endless forwarding or CCs, and gives clear visibility into who’s handling what. The ability to assign emails as tasks and track performance is especially useful for support and customer service teams. That said, like any platform, it works best if your team is already comfortable in Gmail — if not, there can be a bit of a learning curve. Reporting features could also be more advanced compared to larger helpdesk solutions. Overall, Hiver delivers real value by keeping email-based teamwork simple, efficient, and transparent, without requiring teams to move away from Gmail. It’s a strong fit for small to mid-sized teams who want structure without complexity. Review collected by and hosted on G2.com. What do you dislike about Hiver in Gmail? So far, I haven’t found anything bad about Hiver. It’s very easy to navigate and makes managing emails simple and efficient. Review collected by and hosted on G2.com. What problems is Hiver in Gmail solving and how is that benefiting you? Hiver is solving the problem of managing shared inboxes and team emails. Instead of forwarding or CC’ing messages, I can assign emails directly, track their status, and know exactly who is responsible. This has reduced confusion, improved accountability, and saved us a lot of time. The biggest benefit is that everything happens right inside Gmail, so the team doesn’t have to switch to another tool — making collaboration much smoother and faster. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 11/13/2025 "Sudden Price Hike Diminishes Value" 1/5 What do you like best about Hiver in Gmail? Hiver is a good simple shared inbox tool, like Gmelius but without the bugs. Review collected by and hosted on G2.com. What do you dislike about Hiver in Gmail? Hiver is effectively no longer offered for small teams, forcing us to find a new tool. They dramatically increased pricing with only 2 weeks notice. Not only was the monthly fee increased, but now, if we hired one more employee, we would have to pay for 3-5 seats for that one employee. Review collected by and hosted on G2.com. What problems is Hiver in Gmail solving and how is that benefiting you? Handling a high volume of support emails. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Hiver in Gmail Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51ec513e6ad628878d6541b01b22ba4c/front.png "Product Avatar Image") Front 4.7/5(2,506) [ Compare Now ](https://www.g2.com/compare/front-vs-hiver-in-gmail) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ab046db440ea4045d652cec415afa25e/gmelius.png "Product Avatar Image") Gmelius 4.4/5(776) [ Compare Now ](https://www.g2.com/compare/gmelius-vs-hiver-in-gmail) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8eac408c131f013530178efd9a9ca600/freshdesk.png "Product Avatar Image") Freshdesk 4.4/5(3,755) [ Compare Now ](https://www.g2.com/compare/freshdesk-vs-hiver-in-gmail) ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ AI Customer Support Agents ](https://www.g2.com/categories/ai-customer-support-agents)[ Customer Self-Service ](https://www.g2.com/categories/customer-self-service) [ Chatbots ](https://www.g2.com/categories/chatbots)[ Help Desk ](https://www.g2.com/categories/help-desk)[ Conversational Support ](https://www.g2.com/categories/conversational-support)[ Social Customer Service ](https://www.g2.com/categories/social-customer-service)[ Digital Customer Service Platforms ](https://www.g2.com/categories/digital-customer-service-platforms)[ Customer Communications Management ](https://www.g2.com/categories/customer-communications-management)[ Customer Service Automation ](https://www.g2.com/categories/customer-service-automation)[ Shared Inbox ](https://www.g2.com/categories/shared-inbox)[ Complaint Management ](https://www.g2.com/categories/complaint-management)[ Email Management ](https://www.g2.com/categories/email-management)[ Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools)[ AI IT Agents ](https://www.g2.com/categories/ai-it-agents) Show More ##### Explore More [ Which property restoration platforms provide robust budget and cost tracking across restoration jobs? ](https://www.g2.com/discussions/which-property-restoration-platforms-provide-robust-budget-and-cost-tracking-across-restoration-jobs)[ Is MobaXTerm worth it as a terminal emulator for a Windows-based systems administrator, or does PuTTY cover SSH and remote administration needs well enough without the extra setup? ](https://www.g2.com/discussions/is-mobaxterm-worth-it-as-a-terminal-emulator-for-a-windows-based-systems-administrator-or-does-putty-cover-ssh-and-remote-administration-needs-well-enough-without-the-extra-setup)[ Top SEO tool used by professionals for keyword research ](https://www.g2.com/discussions/top-seo-tool-used-by-professionals-for-keyword-research) [ Is a programmatic job advertising platform worth it for a mid-size recruiting team? ](https://www.g2.com/discussions/is-a-programmatic-job-advertising-platform-worth-it-for-a-mid-size-recruiting-team)[ Best tools for integrating product catalogs with marketplaces ](https://www.g2.com/discussions/best-tools-for-integrating-product-catalogs-with-marketplaces)[ Pros and Cons Details ](https://www.g2.com/products/hiver-in-gmail/reviews?qs=pros-and-cons) Show More [ Which property restoration platforms provide robust budget and cost tracking across restoration jobs? ](https://www.g2.com/discussions/which-property-restoration-platforms-provide-robust-budget-and-cost-tracking-across-restoration-jobs)[ Is MobaXTerm worth it as a terminal emulator for a Windows-based systems administrator, or does PuTTY cover SSH and remote administration needs well enough without the extra setup? ](https://www.g2.com/discussions/is-mobaxterm-worth-it-as-a-terminal-emulator-for-a-windows-based-systems-administrator-or-does-putty-cover-ssh-and-remote-administration-needs-well-enough-without-the-extra-setup)[ Top SEO tool used by professionals for keyword research ](https://www.g2.com/discussions/top-seo-tool-used-by-professionals-for-keyword-research) [ Is a programmatic job advertising platform worth it for a mid-size recruiting team? ](https://www.g2.com/discussions/is-a-programmatic-job-advertising-platform-worth-it-for-a-mid-size-recruiting-team)[ Best tools for integrating product catalogs with marketplaces ](https://www.g2.com/discussions/best-tools-for-integrating-product-catalogs-with-marketplaces)[ Pros and Cons Details ](https://www.g2.com/products/hiver-in-gmail/reviews?qs=pros-and-cons)