Hivelocity Reviews & Product Details

Qulaity of servers and service - second to none. In the last 20 years we have been through many hosting services and these guys kick ass in comparison to others (including Giants like GoDaddy etc.) Review collected by and hosted on G2.com.

I have niothing negative to say about HiVelocity Review collected by and hosted on G2.com.

I have had an exceptional journey with Hivelocity that I'm excited to share. From the onset, during the beta testing of their new VPS product, to my current status as a satisfied paying customer, every step has been marked by quality and excellence. A commendable aspect was the support team’s efficiency and professionalism. A special shout-out to Ashleigh for making the onboarding process smooth, personalized, and enjoyable.

The VPS’s performance has been a revelation. Its speed and responsiveness are unparalleled. When placed on mtr.tools during the beta phase, it received overwhelmingly positive feedback from our users, offering them an additional, valuable location for network testing.

Hivelocity's commitment to customer satisfaction is evident in their responsive and professional handling of issues. I reported a bug during the promo, and the team’s approach in resolving it was swift and considerate. Furthermore, the community discord is a thriving space for users to connect and exchange insights, adding value to the overall experience. Review collected by and hosted on G2.com.

Honestly, it's a challenge to pinpoint significant downsides given the positive experience I’ve had. However, no service is without its areas for improvement. While the VPS and support have been outstanding, it would be beneficial for Hivelocity to continue exploring enhancements in features and customizability to cater to a broader range of user preferences and needs. Constant innovation and adaptation to emerging trends and technologies will be key to upholding and elevating the stellar service they already provide.

As a paying customer who has transitioned from the beta testing phase, I am keenly observing the ongoing developments and improvements to ensure the service aligns with the dynamic needs of diverse users. My anticipation is high, and I am confident that Hivelocity will address any minor shortcomings with their characteristic excellence and innovation. Review collected by and hosted on G2.com.

We have been with Hivelocity for around a decade and I love the server stability. Even though our data center is in Tampa, we have never had an internet or electrical outlet that I can remember. Review collected by and hosted on G2.com.

Their techs need training, so we are better off outsourcing any support that we require for the servers. I would also encourage you to fact-check anything presented by the tech team as they simply are not the best. If you run into an issue, their support is also too arrogant to admit any error.

Despite this, Hivelociy is probably the best choice in this post-customer service era. Review collected by and hosted on G2.com.

The hivelocity network is second to none. We stream corporate training videos to clients around the world and in the last 5 years have experience zero network related issues or bottlenecks.

The support (few times we've needed them) are always quick to answer. I ususally have an answer to my ticket in under 30 minutes and they stick with it, communicate and typically resolve the issue in less than an hour.

The sales team, in my case (Garrick) have always been quick to assist, answer my questions and work well with support to meet our needs. Review collected by and hosted on G2.com.

At the moment, we have zero issues the network and service have been top notch. Review collected by and hosted on G2.com.

Even though it is the technology you need running, the real asset you get with Hivelocity is the support team you get access to as a customer. I always have had confidence in them. Review collected by and hosted on G2.com.

As I sit here thinking over the past 5+ years, I really can't come up with a negative. I would not have kept our agency applications and dev systems on Hivelocity if I had encountered negatives. Review collected by and hosted on G2.com.

Support is awesome, on clock and no wait time. Server performance astonishing and minimal to no downtime 🙌 Review collected by and hosted on G2.com.

Not having more service providers like HiVelocity. Review collected by and hosted on G2.com.

My experience so far with Hivelocity on a scale from 1 to 10, it’s without a doubt 11.

I love their Customer Support: people there is awesome, always kind, professional, and able to answers my questions quickly and accurately.

Regarding the hardware, I found lot of options for servers with high availability, the latest technology, and great performance.

When I needed to expand my servers, I found a competent sales team that was able to fulfill all my requests, and provided me great suggestions.

Some people say is somehow expensive, but it is not true, because the quality of services you receive it is totally worth it, because when you run your business, you want a solid and reliable IT technology partner.

Thanks so much guys for all your help. Review collected by and hosted on G2.com.

Nothing, all good. I have nothing to complain. Review collected by and hosted on G2.com.

Support is very quick to reply ... usually in 10 minutes or less. I use their support once a month I guess. My server is good and reliable ... no real issues there. Review collected by and hosted on G2.com.

Not much ... I have had little to complain about! Review collected by and hosted on G2.com.

Extremely helpful and knowledgeable tech team. Lightning speed support response time. SLA levels are much respected. 99.99% availability and system redundancy. Everyone is very approachable and are good listeners at all levels of the hierarchy. 10/10 Review collected by and hosted on G2.com.

There is frankly no downside at all, I couldn't record any, and in case of shortage of any kind, objective SLAs are applied, and compensation is triggered without any doubt. Review collected by and hosted on G2.com.

Their customer portal which is very user friendly with all the required information for a small customer like us, be it billing or service or monitoring. Review collected by and hosted on G2.com.

As such there is no downside, but one thing we were looking at was requirement of VPS as a service which we believe is already in pipeline. Review collected by and hosted on G2.com.