Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Simple, Customizable Community Platform with Supportive Onboarding"
5/5
What do you like best about Hivebrite?

A simple platform for users that isn’t in the meta space, and that allows the community to connect. Being able to customize the platform to meet our communities needs. The onboarding process and setting up our platform was clear and Hivebrite staff were very supportive. Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

Pricing is high for what our community uses it for. Review collected by and hosted on G2.com.

Response from Jacqueline Le of Hivebrite

Hello,

Thank you on behalf of the whole team for this great review! Customer satisfaction means everything to us and we are thrilled to hear that you are happy with our community engagement platform.

We are committed to creating the best community engagement platform to meet and exceed your expectations. If ever you have a suggestion, idea, or feedback on how we can further support you, please don’t hesitate to reach out through Hivebrite Community.

Thank you again!

The Hivebrite Team

JP
Jo P.
Co-Chair
Small-Business (50 or fewer emp.)
"Highly customizable and feature-rich community platform with great customer support"
5/5
What do you like best about Hivebrite?

Hivebrite offers powerful built-in modules that make it easy to create a highly functional community with advanced features. For an off-the-shelf solution, its level of customization is impressive and highly appealing. The Members Map and the searchable Members database are standout features, addressing our community’s need for networking in a way that is both engaging and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

There is nothing I particularly dislike about Hivebrite. While it does demand a significant investment of time, this is not a drawback overall. Rather, it reflects the platform's extensive functionality and the wide range of customizable features it offers. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
EN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Straightforward Migration to Hivebrite with Intuitive UI and Excellent Support"
5/5
What do you like best about Hivebrite?

We custom built a community platform eight years ago when there was nothing on the market to meet our needs. We have now migrated to Hivebrite, which provides us with the same (but better!) features and functions, plus a lot more. The migration to Hivebrite was straightforward and the support we received, and continue to receive, has been excellent. Both the user interface and admin interface are intuitive and we love we can customise with our own branding. Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

So far, we haven't had any issues and it is meeting our needs. Review collected by and hosted on G2.com.

Response from Jacqueline Le of Hivebrite

Hi,

I would like to thank you on behalf of the whole team for this great review! Customer satisfaction means everything to us and we are thrilled to hear that you are happy with our community engagement platform.

We are committed to creating the best community engagement platform to meet and exceed your expectations.

If ever you have a suggestion, idea, or feedback on how we can further support you, please don’t hesitate to reach out through Hivebrite Community.

Thank you again!

Jacqueline

Imani W.
IW
Imani W.
Founder and CEO
Small-Business (50 or fewer emp.)
"Exceptional Support and Easy Platform Building with Hivebrite"
5/5
What do you like best about Hivebrite?

Everything! It was so easy to build our platform in Hivebrite. They've truly built a product designed for community engagement and success. The Hivebrite team is so helpful and attentive to their client's needs and platform vision. Brittaney Shade was amazing and very considerate of our vision when setting up our account and Albert Choute was the best person to lead our onboarding program, giving us step by step guidance and exceptional solutions to every obstacle that came up. It's obvious that they really do care about making elevated online engagement experiences for all of their clients. My team and I use our Hivebrite platform everyday to add more content, communicate in the direct message feature, and build the best experience for our members. It was also really easy to integrate external forms from our main website and to implement various features within the platform. Thank you for making our experience memorable and stress-free! Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

If there were one area of improvement, is that there are some site formatting challenges when using our font on the site. We've encountered formatting issues on the menu bar and in certain text boxes while using our brand font, but once I raised this concern, Albert Choute communicated our concern to the software development team and they immediately started working on finding a solution. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Easy Navigation, Clean UI, and Accessible Dashboards"
4/5
What do you like best about Hivebrite?

The easy navigation, Clean user interface, Plug and play, Useful tabs that can be turned on and off easily, Analytics, Dashboards easily accessible. Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

Photo uploads may take a while, previously had some trouble with using GIFs in Campaigns -but seems like it has been solved. Review collected by and hosted on G2.com.

Response from Jacqueline Le of Hivebrite

Hello,

We appreciate your review and feedback. At Hivebrite, we strive for much higher satisfaction from our customers and would love the opportunity to better understand how we can improve your experience.

Since this review is anonymous, we're unable to reach out to you directly. However, we'd welcome the chance to connect, please contact us through Hivebrite Community or reach out to your Customer Success Manager directly to discuss how we can make improvements to bring this score to a 10!

Thank you again for your feedback and we look forward to connecting soon.

See how Hivebrite improved
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Empowers Community Management with Versatile Tools"
4/5
What do you like best about Hivebrite?

What I like about Hivebrite is that it creates a dedicated space for our community. It brings member communication, engagement, and community management into one platform and gives us a clear structure for organizing community activities. For a small organization having many tools is available in on place is valuable even if we cannot make full use of all the features. Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

Making full use of Hivebrite requires time, continuity, and regular content. For a small organization with limited staff resources that can be challenging. Review collected by and hosted on G2.com.

Jaime V.
JV
Jaime V.
IT Manager
Mid-Market (51-1000 emp.)
"Good tool and perfect support"
5/5
What do you like best about Hivebrite?

Hivebrite consolidates everything into one platform—member directories, events, content, jobs, and messaging. Admins can manage all community interactions from a single place rather than juggling multiple tools.

Customizable Branding & User Experience

Users love how flexible it is in terms of branding. You can make your platform look and feel like your organization’s own ecosystem, not just another generic community hub.

Strong Admin Controls & Automation

Administrators get detailed segmentation tools, workflows, and analytics. This helps automate onboarding, communications, and engagement campaigns, saving time while improving member experience.

Member Engagement Features

Hivebrite offers native features for forums, private messaging, events, and job boards. These make it easy for members to connect, collaborate, and stay active — especially valuable for professional or alumni networks.

Analytics & Reporting

The analytics dashboard gives actionable insights into community health, engagement, and growth trends, helping managers make data-driven decisions.

Integrations & API

It integrates with CRMs, payment systems, and marketing tools, making it adaptable to existing tech stacks. Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

It’s a powerful platform, but it can feel complex at first — the setup and customization take time, and some features require a learning curve to use effectively. Review collected by and hosted on G2.com.

Nada Z.
NZ
Nada Z.
Global Network Lead
Mid-Market (51-1000 emp.)
"Hivebrite: A Great Home for Our Global Leadership Community"
4/5
What do you like best about Hivebrite?

Hivebrite has given our global leadership community a true home over the last 3 years. So many users take advantage of the robust People directory literally every single day (along with sharing wide-ranging updates on our Live Feed daily). As admins, we also love the rich and easy-to-navigate backend dashboards to understand what's happening in our community in many different ways. And this year, we've seen huge benefits from the Orbiit AI-powered matchmaking integration, to help us reach and engage many users in a light-touch and low-lift way for both us and them. Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

Some app updates have taken time to come in the past, and some of our global users in low bandwidth environments have reported issues. It also took some time for a polling feature to be enabled, but it now exists. The team is always helpful and responsive and overall we are very happy with Hivebrite as the home for our global community and look forward to continue sustaining our member engagement there. Review collected by and hosted on G2.com.

Summer H.
SH
Summer H.
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Effortless Communication, Stellar Support"
5/5
What do you like best about Hivebrite?

I like Hivebrite's efficiency and how easy it is to use, making it simple to learn and teach. The app itself is super slick. The support chat has been really helpful, and any problems we've had have been dealt with quickly. Importing people is simple, and it easily connects with sheets and outside URLs. Accessing performance data is very insightful and useful. I've also found the support page with countless advice blogs very useful, along with my direct contact at Hivebrite. The setup process was smooth, thanks to the great support from our contact at Hivebrite who helped us transition flawlessly, including aligning the platform with our rebrand. Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

I have experienced some small bugs, like messages not coming through. It happened over a week where messages flashed as notifications but couldn't be found in personal DMs. However, these issues were dealt with quickly. Review collected by and hosted on G2.com.

Kaitlyn A.
KA
Kaitlyn A.
Senior Career Platform Manager
Small-Business (50 or fewer emp.)
"User-Friendly, Customizable, and Backed by Great Support"
5/5
What do you like best about Hivebrite?

User Friendly

Customizable

User Support Review collected by and hosted on G2.com.

What do you dislike about Hivebrite?

Events Module and some other features are finicky Review collected by and hosted on G2.com.

Response from Jacqueline Le of Hivebrite

Hello Kaitlyn,

Thank you on behalf of the whole team for this great review! Customer satisfaction means everything to us and we are thrilled to hear that you are happy with our community engagement platform.

We are committed to creating the best community engagement platform to meet and exceed your expectations. If ever you have a suggestion, idea, or feedback on how we can further support you, please don’t hesitate to reach out through Hivebrite Community.

Thank you again!

Jacqueline