I like that it is a private social media since we are not a company who uses any other social media. It allows us to disseminate information to a group we created without using email or other methods. Review collected by and hosted on G2.com.

The implementation is long, and it requires a lot of babysitting. We don't have the staff to fully appreciate the features. It is also somewhat inconvenient that they don't have a robust US team, so most of our questions need to wait 24 hours to be answered due to time zone differences. Review collected by and hosted on G2.com.

I really love using Hivebrite to create our platform; it establishes connections and facilitates matching between co-founders. What I like the most are the matching recommendations that help keep our community engaged. They allow new users to stay informed about other members and encourage old users to return to meet new ones. This promotes effective exchanges between co-founders. Review collected by and hosted on G2.com.

In fact, everything related to the activation form, I find that it's not really compatible with the filters we're looking for in the People Directory, there are incompatibilities, but really the biggest incompatibility is with the multilingual functions. We're trying to have a community that is bilingual in English and French. Then the functionalities actually don't allow us to have good translations and an activation form or a filter form that includes both a French version and an English version. We are forced to have dual displays in many places, which affects the UX part. There were problems with the translation. An initial version was in English only, and when I had to do the French, I had to start over from scratch, everything I had done in English wasn't necessarily final because there hadn't been a translation. Otherwise, I find that the initial installation was relatively okay, but at the same time, there was a lot of back and forth. Review collected by and hosted on G2.com.

I like that the user experience of Hivebrite is intuitive and similar to other platforms. It recently incorporated new tools that might be useful in the near future. The synced Zoom registry recently added will allow us to track which members attend most events and which register to participate and then don't show up. I would recommend Hivebrite's customer support, I'd give it a 10, and Xavier, our Manager of Customer Success, also gets a 10. Review collected by and hosted on G2.com.

The backoffice could be simpler and hold, for example, the 'Community - Users' settings next to the 'Settings and Administration - User settings' menu. The same happens with the navigation settings' sub-tags, which are confusing and force you to come back and forth. The statistics are also disseminated across different spaces and it would be good to be able to manage them altogether (currently you need to use the users filters to extract those missing in the 'Analytics' section). The first phase was complicated, took longer than expected and we soon realized that many things that were promised during the sales phase weren't actually possible. This was reverted later with our Manager of Customer Success and the technical support team providing different shortcuts to help us do what we had in mind. Review collected by and hosted on G2.com.

I like that Hivebrite is easy to handle, with a nice interface that's also user-friendly in the back office. It offers a lot of options to tweak, and I appreciate how there are always new releases and options popping up, which keeps the platform constantly growing with new possibilities. The support is great, and I have regular meetings with them every second or third month, where they really take care of their customers. They keep engaging us and push us to work with the platform and improve how we use it. I find the initial setup to be quite easy and intuitive, as you don't need special IT training, which is something I really appreciate. It's easy to understand but still very powerful, with a lot of options to personalize different pages. Review collected by and hosted on G2.com.

Currently I do not have that I do not like Review collected by and hosted on G2.com.

I like the versatility and sophistication of Hivebrite while maintaining predominantly intuitive use. The various modules offer a comprehensive and visually appealing representation of the respective purposes, whether it be news, events, and custom pages, as well as interactive features like posts, forums, or member directories. The structured presentation helps users to navigate well, even if they belong to multiple sub-communities and switch between them. Additionally, personalized feeds and update emails help users find relevant content more easily. Review collected by and hosted on G2.com.

One of the main challenges seems to be that the respective frontends (web & app) keep up with the technical possibilities, but continuous work is being done on this. Review collected by and hosted on G2.com.

Our organization needed a platform to both support communication amongst our membership and serve as a platform for managing events, and Hivebrite has been able to fill both roles. Review collected by and hosted on G2.com.

The biggest challenges we've faced are 1) integration with Salesforce, which has not been as smooth and reliable as we need, and 2) because it Hivebrite is not an event specific platform, while it can do most of what we need, there are some limitations in its functionality. Review collected by and hosted on G2.com.

The customisable functions let me create a more tailored experience, depending on my audience’s needs. Review collected by and hosted on G2.com.

There is very little we would say we dislike as an organisation. Being able to translate comments and conversations on the platform would be helpful for our global audience, although this may already be a feature that we simply can’t afford to add to our package as a small charity. Review collected by and hosted on G2.com.

One of the best features of Hivebrite is its all-in-one functionality, which allows us to manage community engagement, events, content, and member data from a single platform. The customization options—such as creating groups, resource libraries, and targeted communication workflows—make it easy to tailor the experience to our members' needs. Most importantly, Hivebrite helps us foster real connection and collaboration between entrepreneurs and business support organizations without needing to juggle multiple disconnected tools. Review collected by and hosted on G2.com.

While Hivebrite offers strong functionality, some areas of the platform feel unintuitive or require extra steps for basic tasks like content formatting, segmenting audiences, or customizing layouts. The user interface can be overwhelming for new members, which may discourage them from exploring or engaging fully. Review collected by and hosted on G2.com.

I love the Hivebrite allows you to not only track engagement within your community, but also build engagement through events, surveys, and forums. Review collected by and hosted on G2.com.

I dislike that there’s currently no way to upload files within the surveys. It would be great to have some kind of Dropbox-style option where community members could upload documents, files, and other attachments directly through the survey. Review collected by and hosted on G2.com.

Implementing Hivebrite within our commmunity has been a very smooth ride and the standard features are appreciated by our users. Review collected by and hosted on G2.com.

Hivebrite is in continous innovation and development, many times these developments are disruptive as they come with a collection of bugs. These disruptions have often led to some inconveniences that were the source of user complaints, however tech support quickly resolves these issues. I also feel that the platform is pricey for smaller communities. Review collected by and hosted on G2.com.