--- title: Hitsteps Web Analytics Reviews meta\_title: 'Hitsteps Web Analytics Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 47 reviews by the users' company size, role or industry to find out how Hitsteps Web Analytics works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 47 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Hitsteps Web Analytics Reviews & Product Details Hitsteps Analytics is a powerful real time visitor management and live chat tool. It allows you to view your visitors stream and follow each visitors to know more about each pages they see. It allow you to engage with your visitors using live chat tool. You'll be provided with detailed information about each visitor such as geolocation, their first visit on your site, referer to your site, their browser, OS and device and much more! Advantages over Google analytics includes but not limited to Detailed information of each and all visitors, ability to engage with visitors using live chat tool, heatmap for each pages, carefully pre-generated and categorized reports, real-time analytics on all reports and much more... Visitor aliasing enables you to detect if same (registered user) login back to your website again using another device (another pc, mobile or tablet). What if a user click on your ads on pc and register to your website but don't make any purchase, however this same user login back to your website from another device and complete purchase? Most web analytics would tell you he is a new user! Hitsteps detect if same user login again, and merge new browsing session with previous session making a unique timeline. We also identify user in hitsteps with same nickname they used to register in your website to make it easier for you to identify it. New generation heatmap, Page Analysis: It allows you to view exactly which item in your page, menu, sub menu, carousels or slideshows is attracting and getting how many clicks. View some screenshots in screenshot tab of this plugin. * * * Seller [Hitsteps](https://www.g2.com/sellers/hitsteps) Discussions [Hitsteps Web Analytics Community](https://www.g2.com/products/hitsteps-web-analytics/discuss) Languages Supported German, English, French, Spanish Solution Type All-in-One Overview by Armin Nikdel (Head Of Engineering at Healthone Vietnam) Show More ## Pricing Pricing provided by Hitsteps Web Analytics. ### Free $0 Forever ### Starter Plan $4.99 per month [ View More Pricing Information ](https://www.g2.com/products/hitsteps-web-analytics/pricing) ## Top-Rated Alternatives [ ![Smartlook](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Smartlook") Smartlook 4.6/5(874) ](https://www.g2.com/products/smartlook/reviews) [ ![Google Analytics](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Google Analytics") Google Analytics 4.5/5(6,862) ](https://www.g2.com/products/google-analytics/reviews) [ ![Mouseflow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mouseflow") Mouseflow 4.6/5(690) ](https://www.g2.com/products/mouseflow/reviews) [ View All Alternatives ](https://www.g2.com/products/hitsteps-web-analytics/competitors/alternatives) ## User Insights Average based on 47 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 7/3/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Time to quit" 1/5 What do you like best about Hitsteps Web Analytics? Many functions are today offered for free. Not with Hitateps company Review collected by and hosted on G2.com. What do you dislike about Hitsteps Web Analytics? In last few months would be shorter list, what I still like. After 5 years of using Hitsteps, company was still unable to create mobile app. Review collected by and hosted on G2.com. Recommendations to others considering Hitsteps Web Analytics: Did you really asking for questions on which would you not like to hear answer? Review collected by and hosted on G2.com. What problems is Hitsteps Web Analytics solving and how is that benefiting you? Zero feedback for my questions. Slow software, "there is no mobile phone app needed"... Aha Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Hitsteps Web Analytics? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Hitsteps Web Analytics ](https://www.g2.com/products/hitsteps-web-analytics/discussions/new) GU Guest User What is Hitsteps Web Analytics used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-hitsteps-web-analytics-used-for) ![Raul B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raul B.") RB Raul Briano • Last activity over 6 years ago Integrate a better startup intuitive response 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/12718-integrate-a-better-startup-intuitive-response) [ View all Discussions ](https://www.g2.com/products/hitsteps-web-analytics/discuss) ## Pricing Options Pricing provided by Hitsteps Web Analytics. ### Free $0 Forever ### Starter Plan $4.99 per month ### Basic Plan $9.99 per month [ View More Pricing Information ](https://www.g2.com/products/hitsteps-web-analytics/pricing) ##### ##### Hitsteps Web Analytics Features Metrics Sessions - Digital Analytics Engagement Entry and Exit Pages Reporting Real-Time Reporting Retroactive Reporting Segmentation Other User Data Site Search Reporting Campaign Tracking [ View More Features ](https://www.g2.com/products/hitsteps-web-analytics/features) ##### Categories on G2 [Digital Analytics](https://www.g2.com/categories/digital-analytics)[SEO Tools](https://www.g2.com/categories/seo-tools)[Heatmap Tools](https://www.g2.com/categories/heatmap-tools) ##### Explore More [Leading VoIP services for medium-sized enterprises](https://www.g2.com/discussions/leading-voip-services-for-medium-sized-enterprises)[Best IAM software for enterprise security](https://www.g2.com/discussions/can-you-recommend-the-best-identity-and-access-management-software-for-enterprise-security)[Best bug tracking software with detailed analytics](https://www.g2.com/discussions/best-bug-tracking-software-with-detailed-analytics) [Best ERP tools for digital services agencies](https://www.g2.com/discussions/best-erp-tools-for-digital-services-agencies)[Which investor relations platforms best support multilingual and accessibility requirements for global investor bases?](https://www.g2.com/discussions/which-investor-relations-platforms-best-support-multilingual-and-accessibility-requirements-for-global-investor-bases)[Pros and Cons Details](https://www.g2.com/products/hitsteps-web-analytics/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)