[ HitPay Reviews ](https://www.g2.com/products/hitpay/reviews) [ HitPay Reviews ](https://www.g2.com/products/hitpay/reviews) # HitPay Features ##### ## Payment Options (9) Coupons, Discounts, Promotions, and Gift Cards Ability to accept coupons, discounts, promotions, and gift cards. Recurring Billing Ability to charge customers on a recurring basis for subscription-based purchases Instant Payment Customer data is securely stored so there is no need to repeatedly enter data for multiple purchases Accepted Credit Cards and Debit Cards Ability to accept different types of credit and debit cards ACH Payments and eCheck Processing Ability to accept and process eChecks and ACH payments as a form of payment Split Payments Ability to split payments between merchant and sellers Real-Time Payments Supports real time payments Multi-Currency Allows users to process payments in multiple currencies. Online payment portal Provides an online portal where customers can make payments. Show More ##### ## Administration (12) Reporting/Dashboards Access pre-built and custom reports and dashboards. User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. Payout Time Turnaround time for money to be transferred to the merchant's bank account Manual Payment Entry Web form that the merchant can use to enter credit card payments manually (from over the phone, mail, etc) and issue returns or void previous transactions Dispute Resolution The process for handling chargebacks and disputes with the payment gateway. Omnichannel Process payments from multiple channels such as ACH, mobile, or e-commerce. Levels 1 & 2 Supports levels 1 and 2 for credit card payment processing. Level 3 Supports level 3 credit card processing which requires additional data for qualification. Inventory Management Tracks inventory in real time as purchases are made so users are aware of the need to restock. Employee Management Schedules employees, tracks productivity, and allows for multiple user profiles. Reporting Provides users with reporting on key data such as sales, inventory, revenue, and more. E-commerce Integration Connects with an online store to either track inventory sold online or process online payments. Show More ##### ## Security (5) PCI Compliance Ensures that the service is building and maintaining a secure network; protecting cardholder data; maintaining a vulnerability management program; implementing strong access control measures; regularly monitoring and testing networks; and maintaining an information security policy Fraud Protection Tools Fraud protection filters such as high risk countries, email service provider risk, high risk BIN, account number velocity, high item number, shipping/billing mismatch, AVS failure, CSC failure, and others Data Tokenization Sensitive data (personal info, CC info, etc) is replaced with non-sensitive equivalent, aka a Token. The tokens act as a reference that maps back to the sensitive data through a tokenization system. Two-Factor Authentication An additional layer of security to prevent fraudulent activity (such as creating an account and verifying an email address and cell phone number) POS Verification Support cardholder verification methods for POS transactions. Show More ##### ## Development (4) Customization (Fields, Objects, and Layouts) Allows developers to customize payment form to accommodate their unique processes. APIs Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. Accounting Software Integration Provides standard integration with merchant's accounting software E-Commerce Software Integration Provides standard integration with merchant's e-commerce software Show More ##### ## Platform (8) Performance and Reliability Payment gateway is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the gateway to respond to an action they took. System scales with load. Internationalization - Currency/Language The gateway supports multiple currencies and languages to enable business from customers in multiple countries Internationalization - Operating Country The payment gateway is supported in the country in which the merchant operates API / Integrations Application Programming Interface—Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. PCI Regulation Compliance Complies with payment card industry (PCI) regulations Supplemental Technology Supports EMV chip card and Near Field Communications (NFC) technologies Accounting integration Provide integration with accounting software and ERP systems. E-commerce Integration Provide integration with B2B and B2C e-commerce platforms Show More ##### ## POS (5) Credit Card Payments Processes credit card payments either within the platform or using an outside processing company. Barcode Scanning Allows users to scan barcodes to obtain pricing and item information when checking out a customer. Hardware Integration Allows users to connect the software with outside hardware such as cash drawers, credit card readers, barcode scanners, and more. Price Adjustments Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout. Receipts Provides receipts to customers after their purchase by printing them, sending them via SMS or email, or provides the ability to refuse a receipt. Show More ##### ## Marketing (2) Loyalty Programs Provides customers with discounts or other rewards for being frequent patrons or attacts lapsed customers back with deals or coupons. Email Marketing Uses email to send marketing material to customers such as coupons, special offers, and more. Show More ##### ## Payment Methods (3) ACH Automated Clearing House (ACH) is an electronic network that processes large volumes of financial transactions, including B2B payments. Credit and Debit Corporate debit and credit cards used specifically for B2B payments Wire Transfer Electronic fund transfers between entities Show More ##### ## Payment Processing (7) Batch Processing Payments can be processed by batch without manual intervention Payments Scheduling Ability to schedule payments at predefined dates and times Automated Workflows Workflows to manage every stage of the payment process Self Service Self-service portals and mobile apps to submit invoices for processing Reconciliation Match invoices, payments, and bank statement information Settlements Clearing of electronic payments to transfer funds from customers to suppliers Payment Tracking Track each stage of the payment process and manage payments history Show More ##### ## Security and Compliance (6) PCI Compliant Comply with information security standards for credit card processing P2PE Point-to-point encryption to convert sensitive financial information into indecipherable code Fraud Management Features to protect companies from attempts to steal sensitive information like credit card details SSL Encryption Secure Sockets Layer is the standard security protocol for encryption of electronic data SOX Comply with the Sarbanes-Oxley Act (SOX) to protect companies and the public from accounting erros and fraud SOC Ensure compliance with Association of International Certified Professional Accountants standards for cloud vendors SOC1 and SOC 2 Show More ##### ## Integration (6) Agnostic Integration The software can be integrated with any other products Reporting Consolidation Reports are generated using financial data from multiple sources Plugins and APIs The vendor provides pugins and APIs that customers can use to create custom integrations Accounting Easily integrate with accounting tools E-commerce Easily integrate with e-commerce tools to enable online sales Multi-store Allows integration with stores at multiple location Show More ##### ## Payment Types (3) AP Automation Manages large volumes of invoices and financial transactions between a company and its suppliers E-Commerce Facilitates the acceptance of electronic payment for online transactions Retail Features a common interface for in-store, online, and on-the-go set across all acceptance points Show More ##### ## Payment (8) Credit Card Payments Integrate with EDC machine and accept all forms of credit cards Loyalty Points Allow payment via loyalty points as a legal tender Digital Wallets Supports payment from all standard digital wallets UPI Payment Allows UPI payment integration Meal Voucher Redemption Allows payment in the form of meal vouchers, to support varied categories of customers Gift Voucher Redemption Enables customers to pay using a gift voucher Cash Payment Address the masses with denomination-based cash payments Installment Payment Provides options to customers to pay on installment Show More ##### ## Checkout (5) Barcode Scanning Speeds up check-out lines with sales through barcode scanning Bills/ e-Receipt Supports printing of bills and sends e-Receipt to customers’ mobile numbers Integration Supports seamless integration with devices like cash drawer, weighing scale, payment gateways, digital wallets and others Order Booking Allows advance order booking for customer convenience Return/Refund Facilitate easy return and refunds in the form of cash or as a direct transfer to a customer’s wallet Show More ##### ## Inventory Management (5) Inventory Control Helps inventory tracking, inventory shrinkage and stock optimization Low-stock Alerts Notifies when a stock for particular product is running low before it runs out Product Categorization Organize and filter inventory based on assigned categories (such as by size, style, or color) Multilocation Inventory Tracking Track inventory levels across multiple store locations Purchase Orders Create purchase order and order stock directly from the system Show More ##### ## Reporting and analytics (4) Monitor Store KPIs Track sales , inventory by category, cost of goods sold, profit margin etc Real-time data Allows visibility into real-time business data and insights remotely Exportable Reports Easily export any report to Excel/CSV, PDF and share a URL Remote Reporting Allow visibility into data from anywhere outside the store Show More ##### ## Customer Management (3) Customer Sales History Enable to see what customers buy across channels and offer service tailored to their needs. Loyalty Management Drive loyalty and ensure customers join store's loyalty program Customer Accounts Create customer profiles and offer special discounts as per their purchase history Show More ##### ## Team Management (5) Employee Tracking Keep track of productivity per time period, employees’ ins and outs Quick Employee Training Allow new staff up to speed in no time and with intuitive learning modules Commission Tracking Enable automated commission tracking and record sales done by each sales representative Employee Accounts and Permission Provides employees with personal accounts to login and assign different sets of permissions to different roles Staff Scheduling Provide a tool to schdule employee shift Show More ##### ## Help and support (5) 24/7 Phone Support Allows reaching out to customer support 24/7 through tollfree number Email and Chat Support Resolve queries through email and chat support Account History Allows saving of all pending or solved tickets in the system Webinars and Session Access to one on one session and free webinars to get started with the product Customer Forum Allows connecting with peers and see how other retailers are using the system Show More ##### ## Data Management (5) Consolidation Consolidates data from multiple sources Data types Gather multiple types of data from various sources Correction Allow users to update the data to ensure its accuracy and validity Cleansing Detect innacurate, incomplete, or duplicate data Validation Ensure that the data complies with internal quality standards Show More ##### ## Analytics (4) KPIs Monitor store key performance indicators (KPIs) in real-time Forecasting Generate forecasts using historical data and market trends Reports and Dashboards Creates reports and dashboards to analyze retail KPIs and metrics Predictive analytics Uses artificial intelligence (AI) to build forecasting models based on existing data sets Show More ##### ## Mobile (2) Mobile dashboard Offer mobile dashboards to view retail KPI in real-time Mobile application Support or include dedicated app for iOS and/or Android Show More ##### ## Integration (3) Marketplace Allows integration with marketplace such as Amazon, eBay, Walmart, etc Retail POS Easily integrate with POS software to monitor sales and customer data Other software Allows integration with marketplace such as Amazon, eBay, Walmart, etc Show More ##### ## Platform Additional Functionality (2) Cloud Provides a cloud based version of the platform On-Premise Provides an on-premise version of the platform Show More ##### ## Generative AI (1) AI Text Generation Allows users to generate text based on a text prompt. Show More ##### ## Agentic AI - Payment Gateways (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Retail Analytics (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Enterprise Payment (1) Adaptive Learning Improves performance based on feedback and experience Show More ## Top-Rated Alternatives [ ![Stripe Connect](https://images.g2crowd.com/uploads/product/hd_favicon/3af79c77413d7e58d0322c1de5bfdb8e/stripe-connect.svg "Stripe Connect") Stripe Connect 4.3/5(248) ](https://www.g2.com/products/stripe-connect/reviews) [ ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale") Square Point of Sale 4.6/5(1,209) ](https://www.g2.com/products/square-point-of-sale/reviews) [ ![Shopify POS](https://images.g2crowd.com/uploads/product/hd_favicon/82b95df2e9c6cb59fd5f8a0e6c72b620/shopify-shopify-pos.svg "Shopify POS") Shopify POS 4.4/5(367) ](https://www.g2.com/products/shopify-shopify-pos/reviews) [ View All Alternatives ](https://www.g2.com/products/hitpay/competitors/alternatives) ## Technology Glossary Features View full feature definition View definitions of the features and discover new technology terms. [View Glossary](/glossary) [PCI Compliance](/glossary/pci-compliance-definition) Payment card industry (PCI) compliance plays a crucial role in data security. Learn more about PCI compliance, how it helps businesses keep credit card data secure, and helpful information on PCI compliance benefits and best practices. [Dispute Resolution](/glossary/dispute-resolution) Dispute resolution resolves conflicts using negotiation, mediation, arbitration, or litigation for faster, cost-effective, and flexible outcomes. [Online Payment](/glossary/online-payment-definition) Online payments are the exchange of monetary funds between buyers and sellers via the internet. This software feature helps perform a majority of purchases and sales conducted on the internet. HitPay Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_31592fce7608d0195caded679c179bfa/stripe-connect.jpeg "Product Avatar Image") Stripe Connect 4.3/5(248) [ Compare Now ](https://www.g2.com/compare/hitpay-vs-stripe-connect) ##### Categories on G2 [ Enterprise Payment ](https://www.g2.com/categories/enterprise-payment)[ Payment Gateways ](https://www.g2.com/categories/payment-gateways)[ Retail POS ](https://www.g2.com/categories/retail-pos) [ Retail Analytics ](https://www.g2.com/categories/retail-analytics)[ Retail Management Software ](https://www.g2.com/categories/retail-management-software) Show More ##### Explore More [ What's the best DXP provider for interactive apps ](https://www.g2.com/discussions/what-s-the-best-dxp-provider-for-interactive-apps)[ Top-rated tools for automated bug detection ](https://www.g2.com/discussions/top-rated-tools-for-automated-bug-detection)[ Which media targeting tool offers the most accurate journalist database? ](https://www.g2.com/discussions/which-media-targeting-tool-offers-the-most-accurate-journalist-database) [ Best billing platforms for subscription-based companies ](https://www.g2.com/discussions/best-billing-platforms-for-subscription-based-companies)[ Best sales training software for tech startups ](https://www.g2.com/discussions/what-is-the-best-sales-training-software-for-tech-startups)[ Which asset leasing platforms provide the strongest audit trail and document management so a leasing company can meet regulatory and lender compliance requirements without manual record-keeping? ](https://www.g2.com/discussions/which-asset-leasing-platforms-provide-the-strongest-audit-trail-and-document-management-so-a-leasing-company-can-meet-regulatory-and-lender-compliance-requirements-without-manual-record-keeping%20) Show More [ What's the best DXP provider for interactive apps ](https://www.g2.com/discussions/what-s-the-best-dxp-provider-for-interactive-apps)[ Top-rated tools for automated bug detection ](https://www.g2.com/discussions/top-rated-tools-for-automated-bug-detection)[ Which media targeting tool offers the most accurate journalist database? ](https://www.g2.com/discussions/which-media-targeting-tool-offers-the-most-accurate-journalist-database) [ Best billing platforms for subscription-based companies ](https://www.g2.com/discussions/best-billing-platforms-for-subscription-based-companies)[ Best sales training software for tech startups ](https://www.g2.com/discussions/what-is-the-best-sales-training-software-for-tech-startups)[ Which asset leasing platforms provide the strongest audit trail and document management so a leasing company can meet regulatory and lender compliance requirements without manual record-keeping? ](https://www.g2.com/discussions/which-asset-leasing-platforms-provide-the-strongest-audit-trail-and-document-management-so-a-leasing-company-can-meet-regulatory-and-lender-compliance-requirements-without-manual-record-keeping%20)