Amanda C.
AC
Amanda C.
Art Therapist
Small-Business (50 or fewer emp.)
"Affordable and reliable payment gateway"
5/5
What do you like best about HitPay?

HitPay is a good, reliable and affordable payment gateway system. We have been using them for years and without any issues. The rates are even cheaper than Stripe. Review collected by and hosted on G2.com.

What do you dislike about HitPay?

Hitpay is not available for all payment integrated systems, like SimplyBook or Acuity, where the otehr more popular options like Stripe and Paypal supercede them. Review collected by and hosted on G2.com.

John S.
JS
John S.
Small-Business (50 or fewer emp.)
"Easiest and more efficient payment platform"
5/5
What do you like best about HitPay?

The upside of using hitpay is that it's an all in one integrated platform for multi payment types and also their installment payment platform provided by a few vendors. The charges can be shared or changed. Their technical support is also fast and efficient. Easy to use Review collected by and hosted on G2.com.

What do you dislike about HitPay?

Sometimes for new users the coding to integrate is difficult Review collected by and hosted on G2.com.

EK
edward k.
Small-Business (50 or fewer emp.)
"So Far So Good"
4/5
What do you like best about HitPay?

Have been using Hitpay for the better part of 2 years and they have pretty competitive rates for local and foreign transactions. Review collected by and hosted on G2.com.

What do you dislike about HitPay?

Support - Normal support is reletively decent where Hitpay will reply within the next day but touch wood if something urgent happens you would have to pay for premium support which use to be free Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Reliable and cost efficient"
5/5
What do you like best about HitPay?

Hitpay has been very reliable for our e-commerce website. We can also issue invoice directly to our customers who needs to make payment using the credit card. Customers also use the Hitpay to check out their purchase on our website. Easy to use!

Our website designing company recommended Hitpay to us and we never look back. Review collected by and hosted on G2.com.

What do you dislike about HitPay?

If the foreign credit card merchant rate can be lower, then it would be most ideal. Review collected by and hosted on G2.com.

WK
Waimun K.
Small-Business (50 or fewer emp.)
"Hitpay is convenience."
5/5
What do you like best about HitPay?

Can receive payment made by my customer quickly, within 2 days. The charge is low compare to the other payment method. Review collected by and hosted on G2.com.

What do you dislike about HitPay?

My client claimed that sometimes they did not receive receipt by email/ Review collected by and hosted on G2.com.

Koh J.
KJ
Koh J.
Small-Business (50 or fewer emp.)
"HitPay exceeded my expectations!"
5/5
What do you like best about HitPay?

HitPay exceeded my expectations! The user-friendly interface, seamless transactions, and reliable service make it a standout choice. I highly recommend it for anyone looking for a hassle-free payment solution. 5 stars! Review collected by and hosted on G2.com.

What do you dislike about HitPay?

Honestly, it's hard to find faults with HitPay. If I had to nitpick, maybe a bit more customization options would be nice, but overall, it's a solid platform. Review collected by and hosted on G2.com.

JC
John C.
Mid-Market (51-1000 emp.)
"Questionable Approval Process"
0/5
What do you like best about HitPay?

I liked that HitPay offered integration with Shopify and other ecommerce platforms. Review collected by and hosted on G2.com.

What do you dislike about HitPay?

They require you to send a significant amount of documentation, including copies of your contracts between you and your customer. As a matter of privacy and confidentiality, we do not share copies of our customer contracts with 3rd parties. Because we would not share our customers' data with them, HitPay rejected our application. Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Small-Business (50 or fewer emp.)
"Switched from a different payment processing portal to Hitpay"
4.5/5
What do you like best about HitPay?

Switched from a different payment processing portal as I loved that I could create my own online shop on HitPay as well as send out payment links and invoices to my clients. Their customer support responds quickly to queries too, which is great. I was easily able to put up my online shop as well, so immediately integrated it in my blog and on my website. We use it frequently in all our client projects now, and have our shop displayed on all our sales pages. Review collected by and hosted on G2.com.

What do you dislike about HitPay?

wish it could make customers choose their preferred currency to pay in, or at the very least has a local + US dollar payment capability Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"Easy to use and handy for offline sales"
5/5
What do you like best about HitPay?

I'm a small business owner who sells online and offline. Using Hitpay paired with the Wisepad3 device has been great! It's really handy for offline sales as I can easily collect payment and track my sales at the same time. Review collected by and hosted on G2.com.

What do you dislike about HitPay?

The software updates are automatic and take about 10-15 minutes each time. There have ben instances where I am trying to process a payment but have to wait for the update to finish first. This means the customer also has to wait - for offline purchases. Review collected by and hosted on G2.com.

Ka Wai (Leo) C.
KC
Ka Wai (Leo) C.
Small-Business (50 or fewer emp.)
"Save my time on manual works"
5/5
What do you like best about HitPay?

Fast, easy to understand reporting and invoicing features! All at one places Review collected by and hosted on G2.com.

What do you dislike about HitPay?

Nothing in particular, but looking forward for their POS features enhancement. Review collected by and hosted on G2.com.