---
title: HitPay Reviews
meta_title: 'HitPay Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 97 reviews by the users' company size, role or industry to
  find out how HitPay works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 97
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Payment
  url: https://www.g2.com/categories/payment
---


# HitPay Reviews
**Vendor:** HitPay  
**Category:** [Payment Gateways](https://www.g2.com/categories/payment-gateways)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 97
## About HitPay
HitPay is an all-in-one payment platform built specifically for small and medium-sized businesses (SMEs) in Asia. Whether you&#39;re running a physical store, an online business, or both, HitPay allows you to accept and manage payments seamlessly — without the burden of monthly subscription fees. With just a few clicks, merchants can start collecting payments in-person or online through a wide range of local and international payment methods. HitPay offers the widest payment coverage in the Asia-Pacific region, supporting over 700 payment methods. This includes popular local options such as PayNow in Singapore, DuitNow in Malaysia, QR Ph in the Philippines, and QRIS in Indonesia — alongside international card networks and mobile wallets. Businesses can accept credit and debit cards, QR code payments, mobile wallets, and direct bank transfers, all in one place. What sets HitPay apart is its transparent, transaction-based pricing model. Merchants only pay per transaction, with no setup costs or ongoing subscription fees. This makes HitPay an accessible and scalable solution for individual sellers, startups, and growing multi-outlet businesses alike. For offline payments, HitPay offers portable card terminals and QR code payment solutions that easily connect to a smartphone or tablet. For online sales, merchants can integrate HitPay with major e-commerce platforms like Shopify, WooCommerce, and Wix — or get started quickly with no-code tools like Payment Links and Online Store Builder. HitPay also includes powerful business tools such as invoicing, recurring billing, inventory management, detailed reports, and integrations with accounting software, helping SMEs manage operations and grow from a single dashboard. With next-business-day payouts and support across Asia, HitPay is trusted by over 20,000 SMEs for its ease of use, local payment support, and transparent pricing.




## HitPay Reviews
  ### 1. HitPay: easy payment integration, local payments, and hassle-free transaction management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2026

**What do you like best about HitPay?**

What stands out most about HitPay is its ease of integration and the variety of local payment methods it offers. The interface is very intuitive, allowing transactions to be managed efficiently and without technical complications.

**What do you dislike about HitPay?**

The settlement times for funds could be a bit faster, I would like to see more advanced customization options in the checkout design.

**What problems is HitPay solving and how is that benefiting you?**

Solve the complexity of being able to receive digital payments in a simple and efficient way

  ### 2. Pretty good payment system for my website

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brandon Y. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about HitPay?**

It was pretty straightforward to use and as long as you follow the guide step by step, you can get your payment system up. Customer service was also responsive when I was using it.

**What do you dislike about HitPay?**

I don't know whether the time to set the different systems up can be shorter and I am not sure if a non-tech savvy person will be able to set it up easily.

**What problems is HitPay solving and how is that benefiting you?**

I can let my customers use PayNow to make their payments.

  ### 3. So Far So Good

**Rating:** 4.0/5.0 stars

**Reviewed by:** edward k. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about HitPay?**

Have been using Hitpay for the better part of 2 years and they have pretty competitive rates for local and foreign transactions.

**What do you dislike about HitPay?**

Support - Normal support is reletively decent where Hitpay will reply within the next day but touch wood if something urgent happens you would have to pay for premium support which use to be free

**What problems is HitPay solving and how is that benefiting you?**

Competitive rates

  ### 4. Smooth Transaction

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jane T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2023

**What do you like best about HitPay?**

Its very helpful to track all the transactions with effortless manpower

**What do you dislike about HitPay?**

Every software has pros and cons, and I believe they are very minimal from now on. We are still exploring the interface.

**What problems is HitPay solving and how is that benefiting you?**

easy payment gateway

  ### 5. Payment gateway with many mode of collection

**Rating:** 4.0/5.0 stars

**Reviewed by:** Irene K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2023

**What do you like best about HitPay?**

Many mode of collection, CC, cash, PayNow, Alipay, WeChat, etc

**What do you dislike about HitPay?**

Set up a little tedious. to upload photos& details takes a while.

**What problems is HitPay solving and how is that benefiting you?**

I used to used manual method for online collection. Collection is quick if we purchased the paywave machine

  ### 6. Competitive app for payments

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2023

**What do you like best about HitPay?**

The platform and app are relatiely easy to use and they have competitive transaction rates.

**What do you dislike about HitPay?**

Customer service is not regular or immediate - takes days to reply sometimes, which is not great when you're selling at a live event and the payment system fails.

**What problems is HitPay solving and how is that benefiting you?**

updating their platform functions to make it easier to track payments and save data, which wasn't previously easy to do

  ### 7. User since 2021

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2023

**What do you like best about HitPay?**

Hitpay has most of the payment solution for business setup. It is fuss free and east to use.

**What do you dislike about HitPay?**

Sometimes hitpay statement does not tally with the actual credit amount. For example, total receive in bank account is a combination of 2 to 3 lines in hitpay statement.

**What problems is HitPay solving and how is that benefiting you?**

The mobility of having a payment system on your mobile phone with nfc setup is all you need.

  ### 8. Convenient easy simple

**Rating:** 4.0/5.0 stars

**Reviewed by:** gideon-jamie . | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2023

**What do you like best about HitPay?**

I can change currency to receive money in

**What do you dislike about HitPay?**

Doesn't work in some countries like Korea or China

**What problems is HitPay solving and how is that benefiting you?**

Unable to accept credit card payments

  ### 9. Easy to set up

**Rating:** 4.0/5.0 stars

**Reviewed by:** Keschikaa R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2023

**What do you like best about HitPay?**

easy, and fast. 
Easy customization.
Easy implementaion

**What do you dislike about HitPay?**

prices can be lower and can inclue e-wallet platforms too

**What problems is HitPay solving and how is that benefiting you?**

very fast to set up, no need to wait for days

  ### 10. Great idea and company

**Rating:** 3.5/5.0 stars

**Reviewed by:** Peter S. | Company Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2023

**What do you like best about HitPay?**

Helps businesses receive money. Great idea and good customer support.

**What do you dislike about HitPay?**

High fees and slow transfer of money, but its not a big problem. Just something that could be nicer

**What problems is HitPay solving and how is that benefiting you?**

I could receive money from another country when going to faires and markeds.

  ### 11. Convenient

**Rating:** 4.0/5.0 stars

**Reviewed by:** Wiltian A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about HitPay?**

Payments are prompt and notifications are great!

**What do you dislike about HitPay?**

Rates for credit cards are on the high side.

**What problems is HitPay solving and how is that benefiting you?**

Currently I'm only using paynow function. So far it is user friendly and straightforward.  Payments are very prompt.

  ### 12. Overall ok, but sometime payment cannot go through.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jerry S. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about HitPay?**

Platform easy to manage and have many function to use.

**What do you dislike about HitPay?**

Got few times payment cannot go though and customer service reply slow.

**What problems is HitPay solving and how is that benefiting you?**

For customer easy to make payment.

  ### 13. Varieties of payment mode and ease of use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about HitPay?**

Ease of use for customer and easy to implement

**What do you dislike about HitPay?**

Transaction fees is higher than the others platform.

**What problems is HitPay solving and how is that benefiting you?**

Provide many ways of payment mode for customer

  ### 14. Seamless plugin

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2023

**What do you like best about HitPay?**

The dashboard helps to keep track of the orders and payments

**What do you dislike about HitPay?**

Hopefully the rates can be more competitive

**What problems is HitPay solving and how is that benefiting you?**

HitPay helps to provide ubiquitous access to payments for customers using standard credit cards and payment methods.

  ### 15. A good experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about HitPay?**

Prompt reply from customer service and fast payment

**What do you dislike about HitPay?**

Quite high commission, need to add more platform like 'grab pay' etc

**What problems is HitPay solving and how is that benefiting you?**

More sales



- [View HitPay pricing details and edition comparison](https://www.g2.com/products/hitpay/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A19%3A24+-0500&secure%5Bsession_id%5D=69c3de68-7556-4f64-8f5c-72ecea823c06&secure%5Btoken%5D=fceddc32c46a86b368ba6a1c8e30a40333cbf14134bb3f31aa102dc2bb85a411&format=llm_user)

## HitPay Features
**Payment Options**
- Coupons, Discounts, Promotions, and Gift Cards
- Recurring Billing
- Instant Payment
- Accepted Credit Cards and Debit Cards
- ACH Payments and eCheck Processing
- Split Payments
- Real-Time Payments
- Multi-Currency
- Self Service Portal

**POS**
- Credit Card Payments
- Barcode Scanning
- Hardware Integration
- Price Adjustments
- Receipts
- Electronic Payments
- Accounting Integration

**Payment Methods**
- ACH
- Credit and Debit
- Wire Transfer

**Payment**
- Credit Card Payments
- Loyalty Points
- Digital Wallets
- UPI Payment
- Meal Voucher Redemption
- Gift Voucher Redemption
- Cash Payment
- Installment Payment
- Generative AI
- Electronic Payments

**Data Management**
- Consolidation

- Data types

- Correction
- Cleansing
- Validation


**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Administration**
- Reporting/Dashboards
- User, Role, and Access Management
- Payout Time
- Manual Payment Entry
- Dispute Resolution
- Omnichannel
- Levels 1 & 2
- Level 3

**Payments**
- Credit Card Payments
- Partial Payments
- Split Payments
- Discounts
- Voided/Refunded Payments
- Store Credit Allocation
- Tip Adjustments
- Offline Payments
- Multidevice Payment Acceptance
- Next Day Deposits
- Electronic Payments

**Marketing**
- Loyalty Programs
- Email Marketing

**Payment Processing **
- Batch Processing
- Payments Scheduling
- Automated Workflows
- Self Service
- Reconciliation
- Settlements
- Payment Tracking

**Checkout**
- Barcode Scanning
- Bills/ e-Receipt
- Integration
- Order Booking
- Return/Refund
- Third-Party Integrations
- Mail Order
- Third-Party Integrations

**Analytics**
- KPIs
- Forecasting
- Reports and Dashboards
- Predictive analytics

**Security**
- PCI Compliance
- Fraud Protection Tools
- Data Tokenization
- Two-Factor Authentication
- POS Verification

**Employee Management**
- Employee Accounts
- Permissions
- Commission Tracking
- Tab Allocation
- Log/Shift Notes
- Staff Scheduling
- Floor Plans
- Customer Accounts

**Administration**
- Inventory Management
- Employee Management
- Reporting
- E-commerce Integration
- Electronic Signature
- Pricing Management
- Gift Card Management
- Sales Tax Management
- Receipt Management
- Promotions Management
- Retail Management
- Commission Management
- Purchase Order Management
- Order Management
- eCommerce Management
- Price/Margin Management
- Stock Management
- Cash Management
- Returns Management
- Discount Management
- Retail Inventory Management

**Security and Compliance**
- PCI Compliant
- P2PE
- Fraud Management
- SSL Encryption
- SOX
- SOC

**Inventory Management**
- Inventory Control
- Low-stock Alerts
- Product Categorization
- Multilocation Inventory Tracking
- Purchase Orders

**Mobile**
- Mobile dashboard
- Mobile application

**Additional Functionality**
- Data Import/Export
- Check Printing
- Price Optimization
- Online Store Builder
- Customizable Fields
- Categorization/Grouping
- Reporting & Statistics
- Inventory Optimization
- Shopping Cart
- Customizable Reports
- Sales Reports
- Credit Card Processing
- AI Copilot
- Multi-Location
- Mobile App
- Generative AI
- Automatic Backup
- Label Printing
- Point of Sale (POS)
- Multi-Currency
- Self Service Portal
- CRM
- Restaurant POS
- Access Controls/Permissions
- Inventory Tracking
- Customer Accounts
- For iPad Devices
- SSL Security
- Clock In/Out
- Transaction History
- Sales Trend Analysis
- Activity Dashboard
- API
- Real-Time Data
- For Retail
- Offline Access
- Customer Database
- Payment Processing
- Barcode Recognition
- Real-Time Updates
- Customer History
- Billing & Invoicing
- Ordering Automation
- Retail POS
- Product Catalog
- Inventory Replenishment
- Returns Tracking
- Data Synchronization
- Touch Screen

**Development**
- Customization (Fields, Objects, and Layouts)
- APIs
- Accounting Software Integration
- E-Commerce Software Integration

**Customer Management**
- Loyalty Membership
- Customer Profiles
- Credit Card Filing

**Integration**
- Agnostic Integration
- Reporting Consolidation
- Plugins and APIs

**Reporting and analytics**
- Monitor Store KPIs
- Real-time data
- Exportable Reports
- Remote Reporting
- Customizable Reports
- Customizable Reports
- Real-Time Analytics

**Platform Additional Functionality**
- Cloud
- On-Premise

**Platform**
- Performance and Reliability
- Internationalization - Currency/Language
- Internationalization - Operating Country
- API / Integrations
- PCI Regulation Compliance
- Supplemental Technology
- Accounting integration
- E-commerce Integration

**Inventory Management**
- Track Inventory
- Inventory Notifications
- Product Organization
- Multilocation Inventory Tracking

**Payment Types**
- AP Automation
- E-Commerce
- Retail

**Customer Management**
- Customer Sales History
- Loyalty Management 
- Customer Accounts
- Workflow Management
- Gift Card Management
- Order Management
- Cash Flow Management
- Promotions Management
- Inventory Management
- Commission Management
- Returns Management
- Discount Management
- Price/Margin Management
- Lottery Management
- Receipt Management
- Employee Management
- Fuel Management
- Website Management
- Financial Management
- Franchise Operations Management
- Lead Management
- Sales Activity Management
- Task Management
- Calendar Management
- Brand Management
- Supply Chain Management
- Training Management
- Timesheet Management
- Marketing Management
- Audit Management
- Document Management
- Support Ticket Management
- Royalty Management
- Compliance Management
- eCommerce Management
- Retail Inventory Management
- Sales Order Management
- Merchandise Management
- Shipping Management
- Warehouse Management
- Stock Management

**Integration **
- Marketplace
- Retail POS
- Other software

**Integrations**
- Accounting Integrations
- Inventory Management Integrations
- E-Commerce Integrations
- Third-Party Integrations
- Order Management
- Stock Management

**Team Management**
- Employee Tracking
- Quick Employee Training
- Commission Tracking
- Employee Accounts and Permission
- Staff Scheduling
- Access Controls/Permissions
- Job Scheduling

**Generative AI**
- AI Text Generation

**Agentic AI - Payment Gateways**
- Autonomous Task Execution
- Cross-system Integration
- Decision Making

**Agentic AI - Enterprise Payment**
- Adaptive Learning

**Analytics**
- Sales Tracking
- Guest Counts
- End of Day Reports
- Customizable Reports
- Sales Reports

**Help and support**
- 24/7 Phone Support
- Email and Chat Support
- Account History
- Webinars and Session
- Customer Forum

**Agentic AI - Retail Analytics**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- AI Copilot
- Real-Time Data
- Offline Access
- Customer Database
- Payment Processing
- Activity Dashboard
- Generative AI
- Barcode Recognition
- Credit Card Processing
- Transaction History
- Restaurant POS
- Reporting & Statistics
- Real-Time Updates
- Customer History
- Billing & Invoicing
- CRM
- Point of Sale (POS)
- Ordering Automation
- API
- Retail POS
- Sales Trend Analysis

**Integration**
- Accounting
- E-commerce
- Multi-store
- Online Store

**Additional Functionality**
- Reporting & Statistics
- Data Import/Export
- AI Copilot
- Multi-Location
- Loyalty Program
- Billing & Invoicing
- CRM
- Electronic Signature
- Performance Metrics
- Mobile Access
- Point of Sale (POS)
- Barcode Recognition
- Payment Processing
- Order Processing
- For Field Service
- Email Marketing
- Collaboration Tools
- Automatic Re-ordering
- Onboarding
- Activity Dashboard
- Search/Filter
- Forecasting
- API
- Customer Database
- Alerts/Notifications
- Data Security
- Franchise Intranet
- Construction Tracker
- Credit Card Processing
- Customizable Templates
- Data Synchronization
- Inventory Optimization
- Sales Trend Analysis
- Inventory Replenishment
- Real-Time Monitoring
- Real-Time Updates
- Reporting/Analytics
- For Retail
- Offline Access
- Multi-Currency

## Top HitPay Alternatives
  - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - 4.3/5.0 (248 reviews)
  - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews)
  - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews)

