1. [Home](https://www.g2.com/)
2. ...
3. [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce)
4. [Hitos Nexus Discussions](https://www.g2.com/products/hitos-nexus/discuss)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/2061993/large_detail_b1f49fe768436672ca6330c89a1683b0.png "Product Avatar Image")
](/products/hitos-nexus/reviews)

[

Hitos Nexus

](/products/hitos-nexus/reviews)

0 ratings

Hitos Nexus is a unified CRM platform that combines messaging, omnichannel support, inventory management, and order processing. Multiple agents manage conversations from a shared inbox with full customer context, linking messages to profiles with historical interactions, notes, and orders. The platform supports WhatsApp Business API, Telegram, Instagram, Messenger, and webchat, centralizing team responses while customers use their preferred channels. AI handles inquiries, routes conversations, and eliminates manual forwarding. The modular design includes inventory tracking with WhatsApp catalog sync, a public storefront with shopping cart functionality, and unified order management across channels. Automation triggers follow-ups and schedules interactions. Role-based access, departmental organization, and audit logging ensure data governance. A shared data source unifies conversations, inventory, and orders, enabling accurate reporting.

Show More

When users leave Hitos Nexus reviews, G2 also collects common questions about the day-to-day use of Hitos Nexus. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.

* * *

### 0.0

Nps Score

### All Hitos Nexus Discussions

Search

Most CommentedMost HelpfulCommon QuestionsNewest

All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments

FilterFilter

Filter byExpand/Collapse 

Sort by

Most Commented

Most Helpful

Common Questions

Newest

Filter by

All Discussions

Discussions with Comments

Common Questions

Discussions without Comments

Sorry...

There are no questions about Hitos Nexus yet.

## Start a New Software Discussion

Have a software question?

Get answers from real users and experts

[Start A Discussion](/products/hitos-nexus/discussions/new)

* * *

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/2061993/thumb_square_b1f49fe768436672ca6330c89a1683b0.png "Product Avatar Image")

### Have you used Hitos Nexus before?

Answer a few questions to help the Hitos Nexus community

[
Yes
](javascript:void(0))[
Yes
](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhitos-nexus%2Fdiscuss%3Fsmall_ask%3Dhitos-nexus)
No