--- title: HireRight Reviews meta_title: 'HireRight Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 197 reviews by the users' company size, role or industry to find out how HireRight works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 197 scale: '5' date_modified: '2026-08-04' parent_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- # HireRight Reviews **Vendor:** HireRight **Category:** [Background Check Software](https://www.g2.com/categories/background-check) **Average Rating:** 3.9/5.0 **Total Reviews:** 197 ## About HireRight HireRight is a leading global provider of technology-driven workforce risk management and compliance solutions. We provide comprehensive background screening, verification, identification, monitoring, and drug and health screening services for approximately 34,000 customers across the globe. We offer our services via a unified global software and data platform that tightly integrates into our customers’ human capital management systems, enabling highly effective and efficient workflows for workforce hiring, onboarding, and monitoring. In 2024, we screened more than 60 million job applicants, employees, and contractors for our customers and processed more than 120 million screens. At HireRight, we help you hire the right people for the right opportunities. Our innovative employment screening solutions inform hiring decisions, giving you the clarity needed to build stronger teams. Our unified global platform spans over 200 countries and territories and integrates with more than 70 industry-leading applicant tracking systems to deliver a positive customer and candidate experience. Our industry and region-focused expertise helps you create a screening program that suits your business’s specific needs, while also supporting compliance and risk management. ## HireRight Pros & Cons **What users like:** - Users praise HireRight for its **excellent customer support** , noting fast, helpful, and professional responses throughout the hiring process. (9 reviews) - Users value the **quick and seamless background check implementation** of HireRight, enhancing their onboarding efficiency significantly. (8 reviews) - Users appreciate the **ease of use** of HireRight, facilitating a smooth and efficient hiring process. (8 reviews) - Users praise HireRight for its **efficiency** , completing background checks quickly and seamlessly integrating into onboarding processes. (6 reviews) - Users appreciate the **high-quality product** of HireRight, noting its user-friendliness and quick background check turnaround. (6 reviews) - Users appreciate the **speed of processing** with HireRight, enabling quick and efficient background checks for new hires. (5 reviews) - Time-saving (5 reviews) - User Interface (5 reviews) - Representative Responsiveness (4 reviews) - Seamless Process (4 reviews) **What users dislike:** - Users experience **delays** in report completion and lab results, impacting the overall efficiency of HireRight's services. (6 reviews) - Users experience **process delays** with HireRight, often waiting longer than expected for report completions and results. (6 reviews) - Users express frustration with **slow performance** , noting delays in results and unhelpful support during the process. (6 reviews) - Users experience **poor customer support** , facing delays and unhelpful responses from representatives throughout the process. (5 reviews) - Users often face **time-consuming delays** in receiving results and service responses from HireRight, impacting their application process. (4 reviews) - Billing Issues (3 reviews) - Expensive (3 reviews) - Users often face **login issues** and downtime, making access to HireRight frustrating and inconvenient. (3 reviews) - Login Problems (3 reviews) - Slow Loading (3 reviews) ## HireRight Reviews ### 1. Hireright, right choice **Rating:** 4.0/5.0 stars **Reviewed by:** Allison P. | Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2018 **What do you like best about HireRight?** Hire right has great simplicity and an interface that is attractive **What do you dislike about HireRight?** Sometimes crashes and has delays getting to users **What problems is HireRight solving and how is that benefiting you?** No problems currently. Realized this a program suitable for almost any business ### 2. Useful, intelligent, and straightforward **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 27, 2017 **What do you like best about HireRight?** I have used HireRight for I9 verification and I find it to be quick and painless. It integrates well with our ATS and is a good tool. I appreciate the layout and user interface the best. **What do you dislike about HireRight?** Sometimes there are glitches and slowdowns in processing that can become frustrating. **Recommendations to others considering HireRight:** Obviously, when you're considering this kind of software, you need to truly do your homework. There are many companies out there who provide the same kind of services, but in a different format with different features - but ultimately the same product. You're going to want to become familiar with your own company's needs and then compare with what HireRight provides. **What problems is HireRight solving and how is that benefiting you?** Dealing with I9s, an essential onboarding requirement, is what HireRight does really well. I can send a link to a candidate for Section 1, and then complete Section 2 on their first day quite easily. Even if there is a tentative non-confirmation, the instructions for that situation are spot on and resolve most issues. ### 3. HireRight Background check **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2018 **What do you like best about HireRight?** I like the integration with our applicant tracking software, the online I-9 feature that integrates with E-Verify as well as helps you manage the retention of the I-9 documents. **What do you dislike about HireRight?** When there is an issue with a piece of the verification, sometimes HireRight reaches out to the candidate and confuses them or doesn't update the system in a timely manner with the information needed. **Recommendations to others considering HireRight:** Love the I-9 retention feature **What problems is HireRight solving and how is that benefiting you?** Background checks and I-9 completion & retention. Our I-9s are filled out correctly and completely and we don't have to manually track the retention of the documents. ### 4. My experience and overall use of the HireRight software. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2018 **What do you like best about HireRight?** I love the fact that Hire Right encompasses so many tasks that at one time we’re individual in nature. **What do you dislike about HireRight?** I don’t have an immediate complaints or dislikes that come to mind. The system has been a big asset. **Recommendations to others considering HireRight:** If your program isn’t efficient and user friendly I’d suggest researching and trying Hire Right for your company needs. **What problems is HireRight solving and how is that benefiting you?** Since using HireRight the system is more efficient in regards to time, and allows for information to be gained from potential employees faster. ### 5. Gets the job done **Rating:** 5.0/5.0 stars **Reviewed by:** Kenna S. | Office Manager & HR Coordinator, Medical Devices, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2018 **What do you like best about HireRight?** The best thing about HireRight is that you can customize your background check. You're not paying for extra services that you don't need. **What do you dislike about HireRight?** Haven't found anything that I dislike yet! **What problems is HireRight solving and how is that benefiting you?** We are able to feel safe in knowing that we are hiring good people for the job! ### 6. Pretty good! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2018 **What do you like best about HireRight?** Very detailed, great customer service and helps candidates understand what they need **What do you dislike about HireRight?** Does not integrate with all ATS and therefore is a manual process **What problems is HireRight solving and how is that benefiting you?** More hands-on, therefore is a good tool to use with physicians and with candidates who are less tech savvy. ### 7. Quick but Limited Interface **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2018 **What do you like best about HireRight?** HireRight usually gets results back faster than some of the other background software that we use. **What do you dislike about HireRight?** The interface seems to be a bit outdated and needs a facelift. **What problems is HireRight solving and how is that benefiting you?** Background checks and education verifications. For certain counties, HireRight is exceptionally quick. ### 8. No Major Issues to Date **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2018 **What do you like best about HireRight?** HireRight seems to be one of the most timely with completing BG checks. They are certain to keep you informed whenever there are delays with certain courts. **What do you dislike about HireRight?** Some reports have come through clear and then later changed. I'd prefer it be left in the pending category vs. later changed. **What problems is HireRight solving and how is that benefiting you?** Background checks for candidates we then need to have complete a government clearance process. Its saves us time and resources when we immediately can tell someone will have issues obtaining a certain clearance level. ### 9. HireRight is my go-to for background check systems! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2018 **What do you like best about HireRight?** Easy and efficient to use! As a consultant, I’ve recommended this to several clients after using for several years at other companies. **What do you dislike about HireRight?** I don’t really have any negatives. This is actually my go-to recommendation for clients! **Recommendations to others considering HireRight:** This is, by far, the best background check software I've used. I always recommend it to my clients and colleagues. **What problems is HireRight solving and how is that benefiting you?** Establishing a hiring process by selecting the best candidates and completing due diligence in preliminary hiring requirements. ### 10. Great Solution with great integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2018 **What do you like best about HireRight?** HireRight integrated with our ATS. This was a great improvement to our previous background vendor - eliminating errors with manually entering candidates to initiate pre employment screes **What do you dislike about HireRight?** To view reports we had to log in to HireRight. The reports did not feed back to the applicant tracking system **What problems is HireRight solving and how is that benefiting you?** Pre-employment screens such as criminal background checks, education checks, and motor vehicle reports. HireRight definitely provided a faster result than our previous vendor ### 11. Hire Right background **Rating:** 5.0/5.0 stars **Reviewed by:** Rosa C. | Human Resources Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2018 **What do you like best about HireRight?** I like that it's easy to use and quickly get a return on it **What do you dislike about HireRight?** There is nothing I dislike about hire right **What problems is HireRight solving and how is that benefiting you?** Background on our employees ### 12. Easy to use background checks system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2018 **What do you like best about HireRight?** Integrated with company ATS system (at the time, it was Taleo), responsive customer service team. **What do you dislike about HireRight?** Reports could sometimes take awhile (past what the county/state estimated to report) **Recommendations to others considering HireRight:** Determine if it is compatible with your current ATS and review the product packages they offer in order to determine if they are the right reports for your business needs. **What problems is HireRight solving and how is that benefiting you?** Making sure that selected candidates have satisfactory background checks based on company standards ### 13. User friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2018 **What do you like best about HireRight?** Good support team with a quick turn around time compared to some other products in the market. . **What do you dislike about HireRight?** Not alot of options for reporting. Missing a notes section to put information in on background checks. **Recommendations to others considering HireRight:** Having HireRight helps the business by having everything in one place and easily accessible. **What problems is HireRight solving and how is that benefiting you?** Background checks, its also used for drug screening and compliance testing ### 14. Largest Databaseand very fast in producing results **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2018 **What do you like best about HireRight?** Like the quick results and it helps in giving details of 90% candidates, This has a good pool. **What do you dislike about HireRight?** Sometimes waiting is too much, Submit details but have to wait for the detailed resume/ candidature. **Recommendations to others considering HireRight:** Yes would recommend other companies to try it once. It helped us in our background search work. **What problems is HireRight solving and how is that benefiting you?** Just the background checking and candidature. ### 15. HireRight Screening company **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2018 **What do you like best about HireRight?** It is easy to use. The online format is simple and easy. **What do you dislike about HireRight?** I like receiving a reminder when the screen is complete. HireRight does not send one. Your login expires if you do not use it in a couple of weeks. **What problems is HireRight solving and how is that benefiting you?** With any background check, you get the information you need from a hire. ### 16. Service is not up to par for the price you pay. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2018 **What do you like best about HireRight?** Turnaround times are decent for the most part. **What do you dislike about HireRight?** Service is not the best and there is some sort of surcharge for almost everything! **What problems is HireRight solving and how is that benefiting you?** We have recently began using another vendor that is able to complete background checks without charging additional for every thing that doesn’t come back without any manual work! ### 17. Hire Right Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2018 **What do you like best about HireRight?** Their website is user friendly and self explanatory. **What do you dislike about HireRight?** Sometimes the results are not very clear. There are times I have to call to clarify specific details on the report. **What problems is HireRight solving and how is that benefiting you?** We previously did not run background checks. This service allows us to get information on topics we likely wouldn't have gotten before. ### 18. less hassle more productive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2018 **What do you like best about HireRight?** it removes all bottleneck for BG check and process is streamlined **What do you dislike about HireRight?** the User interface needs lots of improvement **Recommendations to others considering HireRight:** This tool pretty much takes all the hassle of you head , A must have **What problems is HireRight solving and how is that benefiting you?** BG check of the candidate , which is requested by clients ### 19. Great screening tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2018 **What do you like best about HireRight?** Hire Right is user-friendly and fast. I use this as my primary system for candidate screens. **What do you dislike about HireRight?** I don't dislike anything about this software. **What problems is HireRight solving and how is that benefiting you?** I hire a lot of staff from entry level to executive. I like the one stop shop with this tool. It saves time and money. ### 20. Covers the basics but not great **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2018 **What do you like best about HireRight?** Integrates with our current applicant system and can be done with a few clicks. **What do you dislike about HireRight?** It seems to be getting slower and slower with results. **What problems is HireRight solving and how is that benefiting you?** The basic requirement for a background check for all new employees. ### 21. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2018 **What do you like best about HireRight?** Great customer service and easy to use interface **What do you dislike about HireRight?** Sometimes there is a long turnaround to verify employment dates **What problems is HireRight solving and how is that benefiting you?** Streamlined process for verifying candidates’ employers and employment dates ### 22. Consider Other Background Check Vendors **Rating:** 2.0/5.0 stars **Reviewed by:** Alyssa B. | Recruitment Marketing & Sourcing Team Lead, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2017 **What do you like best about HireRight?** From a new hire and user experience perspective, the HireRight tool is very easy to use. I have experience both the on the new hire side and the customer/user side in HR. It is easy to use and understand as a new hire and user platform is easy and putting in orders is easy. **What do you dislike about HireRight?** I must say there is more I dislike about HireRight than I like. We have had issues with them contacting references repeatedly and at odd hours. Their customer service leaves room to be desired with post account reps and customer support. We often have to wait days for a response to urgent issues. It was unable to integrate successfully with our ATS. **Recommendations to others considering HireRight:** I would suggest considering other background check companies. We plan to switch when we have time to do an RFP to make a switch. **What problems is HireRight solving and how is that benefiting you?** New hires rarely run into issues with using the tool to input their information for background checks. They solve our business need of having to run background checks in a timely fashion. ### 23. Do not recommend for business use **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2018 **What do you like best about HireRight?** Its easy to create packages - thats about it. **What do you dislike about HireRight?** Pretty much everything is awful about this company's software. Most frustrating is the slow speed and mistakes that they make with employment verifications. **What problems is HireRight solving and how is that benefiting you?** HireRight should be helping us expedite background checks and make sure we are compliant, however, those haven't been accomplished. ### 24. Simple & Convenient **Rating:** 4.5/5.0 stars **Reviewed by:** Tiffany V. | Executive Assistant, Environmental Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2017 **What do you like best about HireRight?** Perfect for finding the perfect qualified candidates for the job. **What do you dislike about HireRight?** Needs better filtering of unqualified candidates. **What problems is HireRight solving and how is that benefiting you?** Finding potential employees that are a best fit for the company. ### 25. After testing 3 different Hiring CRM we have a leader **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2017 **What do you like best about HireRight?** Very easy to use and the rep made the learning curve non existent! Great customer service **What do you dislike about HireRight?** As this was my favorite of the 3 I would have to say no issues **Recommendations to others considering HireRight:** I would kick the tires on the big 3 but hireright was the easiest to use **What problems is HireRight solving and how is that benefiting you?** Completer solution for our hiring and recruiting ### 26. Easy to use, fast results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2017 **What do you like best about HireRight?** Emails go directly to applicants and they can track progress or respond to requests as needed. Very quick results typically. **What do you dislike about HireRight?** Applicants cannot view or receive summary of findings. **Recommendations to others considering HireRight:** Product is user friendly and services deliver quick results. Applicant tracking is helpful to keep applicants from inquiring about the progress and process while undergoing background checks. **What problems is HireRight solving and how is that benefiting you?** Human resources and vacancies. ### 27. User friendly **Rating:** 3.0/5.0 stars **Reviewed by:** Tiffany F. | Recruiter, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2016 **What do you like best about HireRight?** DAC is great. Always a go to reference - very helpful! Also like the ease of access to chat with customer service and the assistance they provide. **What do you dislike about HireRight?** The amount of time it takes for some reports to return. And it may hit in a county where nothing comes back. I've had to wait weeks for some WideScreen searches to be completed. Even after asking it to be expedited. **Recommendations to others considering HireRight:** Don't hesitate to contact support. They definitely do what they can to get orders straight and answer any questions you may have. **What problems is HireRight solving and how is that benefiting you?** As mentioned for what I like best - the DAC. It is a great tool. Some candidates may forget an employer (on purpose or accident) and when the report comes back showing an employer and they had incidences with that employer, it's good to know those things and to then present to the candidate and ask questions in regards to those things. ### 28. HIreRight.com **Rating:** 4.0/5.0 stars **Reviewed by:** Alexa M. | Employee Services Coordinator, Wholesale, Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2016 **What do you like best about HireRight?** The paperless process for many screenings is great! This allows us to screen candidates with ease and is less work for the hiring managers. Knowing that HireRight will contact the candidate directly saves us time and allows the process to continue efficiently. **What do you dislike about HireRight?** Front end customer support is severely lacking. Many simple support requests can take days to be resolved. Often times I need to contact support several times for the same issues until I can fin someone who will resolve the issue. **What problems is HireRight solving and how is that benefiting you?** Using pre-employment screenings has helped us ensure all potential new hires are within our company policies. This is especially important when hiring employees who will be operating commercial motor vehicles. ### 29. Great Service and Technology!! **Rating:** 5.0/5.0 stars **Reviewed by:** Traci C. | Staffing Specialist II, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2016 **What do you like best about HireRight?** HireRight has excellent technology that improves the candidate experience as well as the client. They always keep everyone involved with great communication. The background checks are processed accurately and in a very timely manner. I have been a satisfied client for years! **What do you dislike about HireRight?** I can't really say that I dislike anything about HireRight - the only recommendation that I would have would be to be more efficient with employment verification's. They can sometimes take a bit longer due to outdated contact information on the employer database they use. **Recommendations to others considering HireRight:** You won't be let down. Any issues and/or concerns that you may have will be quickly addressed by your account manager or the escalation team. **What problems is HireRight solving and how is that benefiting you?** Hiring more qualified candidates and keeping our work environments safe! ### 30. HireRight to the Rescue! **Rating:** 4.5/5.0 stars **Reviewed by:** Dave Z. | Dir. of Human Resources & Safety, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2016 **What do you like best about HireRight?** The ease of using the web based platform. It is intuitive and allows a person to set up recurring requests as a favorite. There isn't much not to like. I am able to dig as deep into a potential hire's background to verify what they have placed on their application. This will help in the process of whether or not this person gets an interview or not. **What do you dislike about HireRight?** I haven't found much to dislike on the site. The only problem I've had is when I first signed onto the site years ago and didn't know how to navigate. But I figured that out soon after. **Recommendations to others considering HireRight:** You better look at how easy and complete the system is. Not too many other companies will offer anything else like this. **What problems is HireRight solving and how is that benefiting you?** We are going back looking at potential employee's work, criminal and driving histories. The HireRight solutions have allowed us to get better information on these people. Being able to one stop shop as it were, allows us as a company to accomplish many tasks from one venue. That saves me and the company time along with money. ### 31. Fairly Decent **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2016 **What do you like best about HireRight?** The client portal is very user friendly. There are tabs for candidates who are "in progress", "pending adjudication", "not started", and "completed". You can sort through each tab by last name, first name, or date that the report was submitted. **What do you dislike about HireRight?** Calling to check on backgrounds that were supposed to be expedited only to find that no reps had "touched" them. This has happened on multiple occasions. **Recommendations to others considering HireRight:** Make sure that you get the name of the rep who you speak with each time so that you can reference any quoted estimated time of completion dates if you end up talking to a supervisor or a different rep. **What problems is HireRight solving and how is that benefiting you?** The business need is to ensure that we aren't hiring people whose backgrounds don't meet our minimum standards. The benefit is that we don't have to have a background team in house. ### 32. A Must for HR Professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah H. | D.E.R. Safety Department, Food Production, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2016 **What do you like best about HireRight?** The program is very user friendly, with tutorials just a click away , as well as industry updates, free webinars, and live help. Reports come back extremely fast so I can process lots of applications. **What do you dislike about HireRight?** Hard to think of anything I dislike. I would say a way to upload our specific releases to fwd to applicants would be ideal. **Recommendations to others considering HireRight:** Try it out & make sure you read about all the features through HireRight University! **What problems is HireRight solving and how is that benefiting you?** It will be easy to train someone as a backupuser for when I am out with all the tutorials, and recorded webinars. I learn something new I can do with HireRight all the time. ### 33. 5+ Years using the product and the serice **Rating:** 5.0/5.0 stars **Reviewed by:** William D. | Security Manager - Global Security, Biotechnology, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2016 **What do you like best about HireRight?** HireRight has invested a great deal of time and money to develop and deliver the best platform available for managing the pre-hire screening process. Over the past 5 years I have continued to see on-going improvements to both the technology and the process side to support the need for the globalization. The latest addition of the applicant portal and advanced business analytics continue to help us improve our program. **What do you dislike about HireRight?** The visual reporting dashboard could be more dynamic. **Recommendations to others considering HireRight:** Do references with current companies in your industry of a similar size and footprint. **What problems is HireRight solving and how is that benefiting you?** We have been able to leverage the platform, service and thought partnership to greatly reduce turnaround time, increase satisfaction with the screening process with candidates, talent acquisition and other stakeholders. We have been able to realize cost savings, increased competitive hiring practice capability and reducing risk. ### 34. HR Generalist **Rating:** 4.0/5.0 stars **Reviewed by:** Jaime S. | Human Resource Generalist, Entertainment, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2016 **What do you like best about HireRight?** Very easy to add a request or even customize your "background check package". I like that it's all done through email. **What do you dislike about HireRight?** If you are not the "super user", you will have a time limit on how long you have to access your background checks results. It's not an issue, it's just annoying. **What problems is HireRight solving and how is that benefiting you?** It's a vital part to upholding our culture, hiring trusted individuals. Since it's easy to use through email, it can be done easily as part of the post offer on-boarding. You do not have to wait until the employees first day. ### 35. HireRight is Great! **Rating:** 4.5/5.0 stars **Reviewed by:** Caitlin C. | HR Assistant, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2016 **What do you like best about HireRight?** How easy it is to use. Also the turn around time is usually pretty quick! **What do you dislike about HireRight?** I wish there were more reporting options. **Recommendations to others considering HireRight:** HireRight has been wonderful for our company- they can do international checks, they keep up with documentation on where a check is at while pending, easy to get in touch with customer service, and turn around time is usually pretty fast! **What problems is HireRight solving and how is that benefiting you?** Turn around time is faster so we can hire people quicker. I can run reports and check the status of checks easily. ### 36. Great interface and great foundation **Rating:** 4.5/5.0 stars **Reviewed by:** Tony L. | Sr. Director, Global Recruiting Operations and Enablement (Programs + Coordination), Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2016 **What do you like best about HireRight?** Really love their easy to use interface, ability to have candidate own the entire application process (where before they filled out a piece of paper and we translated it ourselves) and the idea of online adjudication if anything out of the ordinary pops up. **What do you dislike about HireRight?** Sometimes they can be a little too sensitive (but that's good really for a background check company) on what we need to sign off on and approve in order to complete a background. I get more emails than I have in any other place before because of the amount of adjudication notifications. **Recommendations to others considering HireRight:** Good resource. Quality, stable and a "can't go wrong" solution. They don't blow me out of the water (as in there's nothing exceptional) but at the same time they meet every need I have in this space so happy to use them and recommend them. Implementation was a little slow - lots of paperwork and forms to sign plus you get put in a queue to get setup. So don't be expected to be turned on overnight. **What problems is HireRight solving and how is that benefiting you?** Our last background screening service were not professional, poor customer service and seemed to make up a lot of the compliance laws (when they're fairly black and white from county to county, state, federal, etc.). We needed someone experience in the market place, professional and automated services homebuilt and reputable large clients using their service. With the option of a possible future integration. Found it here. ### 37. A company that cares about its customers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2016 **What do you like best about HireRight?** I am very likely to recommend higher right, I have noticed that any time that I have a question or concern hireright is immediately willing to jump on top of it whether by phone or by email and solve any problem that I may have right away! Even when I had questions about how one of their services worked I received a phone call where the employee at higher rate was willing to spend thirty minutes on the phone with me to ensure that our potential employees received everything that we felt was important for them to receive in regards to one of the services that hire right provides. I greatly appreciate people going above and beyond and hireright does this daily! **What do you dislike about HireRight?** Sometimes I just wish that it was a little bit faster to run reports other than that I am thoroughly pleased. **What problems is HireRight solving and how is that benefiting you?** We are able to ensure that we are getting the right caliber of employee without the concern of having to spend hours figuring out how to run all of these reports on around. We save both time and energy for employees and we also gain peace of mind! ### 38. Great Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2016 **What do you like best about HireRight?** How quickly the reports are generated and how easy to read they are. **What do you dislike about HireRight?** There have been a few states that take longer than normal, which is inconvenient at times, but I don't think that is HireRight's doing. **What problems is HireRight solving and how is that benefiting you?** HireRight has been helping us catch any discrepancies in employment with their DAC Report. I don't even know how many times this report has helped with our hiring of employees. ### 39. HireRight, making life easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2016 **What do you like best about HireRight?** The ability to have the candidate complete the information electronically and for themselves, that it is integrated with our applicant tracking system, and they can conduct international screens. **What do you dislike about HireRight?** Their customer service agents can be too aggressive at times in their attempts to verify information. **What problems is HireRight solving and how is that benefiting you?** Moving from paper to electronic records, cost savings, and time spent have decreased. ### 40. What what we thinking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2016 **What do you like best about HireRight?** The fact that there is always something learned that I was not aware of with the system. Also the help that if offered when something is not working the way I am trying to do it. **What do you dislike about HireRight?** That we didn't start using HireRight sooner! **Recommendations to others considering HireRight:** Do not hesitate to start using this now. **What problems is HireRight solving and how is that benefiting you?** Efficiency. I am able to get out candidates to work much faster with HireRight. That we should have been using this sooner. ### 41. HireRight Experience So Far **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2016 **What do you like best about HireRight?** I like how easy HireRight is to use. It's a fast and simple process to get a background check started and then you're notified of the progress and completion so you always know what's happening. **What do you dislike about HireRight?** If things do come back on the background check you don't get a lot of information. **What problems is HireRight solving and how is that benefiting you?** We are able to streamline the screening process and have it be consistent throughout all our offices. ### 42. HireRight **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2016 **What do you like best about HireRight?** Integrated with my ATS Fairly quick turnaround **What do you dislike about HireRight?** Not reliable - confusing communications to candidates, below par customer service. **What problems is HireRight solving and how is that benefiting you?** I needed a system that would integrate with my ATS. ### 43. Top Background Company to use for your recruiting needs! **Rating:** 4.5/5.0 stars **Reviewed by:** Avni P. | Global Talent Acquisition Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2014 **What do you like best about HireRight?** Early in my career, I used hireright. During that time, I had to fill out basic information on the applicant that we would conduct the background check on. However, now hireright supports a feature where you can email the background check form to the candidate and they can fill out the required fields to get the background started! This is great because the applicant is filling out the accurate information. **What do you dislike about HireRight?** My only dislike would be certain background check elements ( criminal check) can take awhile as they are at the court's mercy to obtain information. **Recommendations to others considering HireRight:** Hireright is now supported in the Jobvite ATS for an additional fee. With one click, you can get the background check process started easily on a candidate! **What problems is HireRight solving and how is that benefiting you?** If you want paperless and fast background check processing, Hireright is the way to go. Throughout the background check process, a recruiter is in the know on where the background check stands on a particular candidate. ### 44. Good System - User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2014 **What do you like best about HireRight?** The system is very user friendly. It's easy to initiate a background check and then email it to the candidate for them to fill out. When the results are in you receive an email to let you know, so you don't have to keep checking the site. In my experience, the results came through in 1-4 days, but I understand some areas take longer. **What do you dislike about HireRight?** Customer service can be hit or miss. Sometimes you'll get someone very helpful and other times you're left frustrated trying to explain what you need. The set up process took longer than I thought it would, but everything is working fine now. **What problems is HireRight solving and how is that benefiting you?** I've used the system before only for background check, although I understand it has different capacities. ### 45. My HireRight Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Lina D. | Recruiter, Field Talent Acquisition & Kmart Pharmacy, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2014 **What do you like best about HireRight?** The feature I love best is the "live chat" so you can multitask but still obtain a status update on your candidate in progress. **What do you dislike about HireRight?** The length of time it may take for my candidates from Puerto Rico background check to get back. My longest background with HireRight has been 4 weeks and it was within the continental U.S. **What problems is HireRight solving and how is that benefiting you?** Part of our screening process is our background check and this is where HireRight comes in to assist! ### 46. HireRight Services **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2014 **What do you like best about HireRight?** Quick turn around on investigations and how the company deals with applicants when something needs to be resolved. **What do you dislike about HireRight?** Customer Service is lacking when it comes to working with the client. Account reps seem to turnover quickly and you can never get a hold of them when it is an important issue. **What problems is HireRight solving and how is that benefiting you?** Not allowing employee's to start without having their BI checked. ### 47. Fairly easy to use and good implementation team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2014 **What do you like best about HireRight?** They have good interfaces with recruiting systems and all their features are clean and easy to use **What do you dislike about HireRight?** They have some limitations, especially in the area of notifications and communications **Recommendations to others considering HireRight:** Make sure you have a clear cut defined process before you begin implementation. **What problems is HireRight solving and how is that benefiting you?** Background screening ## HireRight Discussions - [Why do you ask for documents when you don't review them?](https://www.g2.com/discussions/why-do-you-ask-for-documents-when-you-don-t-review-them) - 1 comment, 1 upvote - [Is HireRight a good company?](https://www.g2.com/discussions/is-hireright-a-good-company) - 1 comment - [Does HireRight verify education?](https://www.g2.com/discussions/does-hireright-verify-education) - 1 comment - [What does HireRight check for?](https://www.g2.com/discussions/what-does-hireright-check-for) - 1 comment - [View HireRight pricing details and edition comparison](https://www.g2.com/products/hireright/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+09%3A33%3A07+-0500&secure%5Bsession_id%5D=03cb39f9-c954-4303-8b1a-0dba6d248b1b&secure%5Btoken%5D=8831d712021e2e0660a04e9c9263afa7723e22a38cd11b1111e521a2dc842d82&format=llm_user) ## HireRight Integrations - [Ashby](https://www.g2.com/products/ashby-ashby/reviews) - [Avature](https://www.g2.com/products/avature/reviews) - [Beeline](https://www.g2.com/products/beeline/reviews) - [Cadient](https://www.g2.com/products/cadient/reviews) - [ClearCo](https://www.g2.com/products/clearco-clearco/reviews) - [Click Boarding](https://www.g2.com/products/click-boarding/reviews) - [Cornerstone OnDemand](https://www.g2.com/products/cornerstone-ondemand-cornerstone-ondemand/reviews) - [Dayforce](https://www.g2.com/products/dayforce/reviews) - 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[SAP Fieldglass](https://www.g2.com/products/sap-sap-fieldglass/reviews) - [SAP SuccessFactors Recruiting](https://www.g2.com/products/sap-successfactors-recruiting/reviews) - [Spark Hire](https://www.g2.com/products/spark-hire/reviews) - [Tenstreet for Carriers](https://www.g2.com/products/tenstreet-for-carriers/reviews) - [TMF Group](https://www.g2.com/products/tmf-group/reviews) - [TruckRight](https://www.g2.com/products/truckright/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) ## HireRight Features **Background Check Administration** - Screening and Assessments - Compliance - Dashboard - Tenant Screening - Employment Screening - Drug & Health Screenings **Drug Testing Administration** - Screening and Assessments - Compliance - Dashboard - Integrations **Platform Content** - Templates - Automated - Reports **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Background Check Data** - Real-Time Tracking - Platform Search - Alerts and Notifications - Status Tracking - Applicant Tracking **Drug Testing Data** - Real-Time Tracking - Alerts and Notifications **Platform Basics** - Optimization - Interoperability - Performance **Background Check Additional Functionality** - Integrations - Mobility - Messaging - Third-Party Integrations - Screening Services Integration **Drug Testing Additional Functionality** - Mobility - Messaging - Payment **Platform Additional Functionality** - Integrations - Identity verification - Fraud detection - Custom branding - Third-Party Integrations **Platform Data** - Visualization - Security and Compliance - Alerts and Notifications - GDPR Compliant **AI Insight Check - Background Check** - Insight Check **Additional Functionality** - Status Tracking - Candidate Scoring - Survey Library - Background Screening - Feedback Management - Activity Dashboard - AI Copilot - Reference Request Automation - Reference Checking - Recruitment Management - Reminders - Compliance Management - Applicant Tracking - Email/Online - Workflow Management - Reporting & Statistics - Reporting/Analytics - Generative AI - Data Import/Export - API - Referral Tracking - Self Service Portal - Survey Builder - Mobile Access - Email Reminders - Bulk Reference Request **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management **AI Investigation and Verification - Background Check** - Verification **Additional Functionality** - Assessment Management - Workflow Management - Employee Onboarding - Batch Processing - Reference Checking - Compliance Management - Records Management - Fraud Detection - API - Reporting & Statistics - Generative AI - Real-Time Monitoring - Feedback Management - Search/Filter - Online Applications - AI Copilot - Candidate Profiles - Reporting/Analytics - Real-Time Reporting - Job Application Management - Secure Data Storage - Self Service Portal - Visual Analytics - Summary Reports - SSL Security - Historical Reporting - Recruitment Management - Customizable Reports - Reminders ## Top HireRight Alternatives - [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) - 4.7/5.0 (507 reviews) - [Checkr](https://www.g2.com/products/checkr/reviews) - 4.5/5.0 (444 reviews) - [GoodHire (a Checkr company)](https://www.g2.com/products/goodhire-a-checkr-company/reviews) - 4.6/5.0 (270 reviews)