Edit

ER

Verified User in Real Estate

Enterprise (> 1000 emp.)

7/27/2024

"Director Corporate IT & Head of Security"

4/5

What do you like best about Hire2Retire?

Extremely flexible platform that will adapt to the nuances of your workflow. Excellent support by the engineering team. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

Release cycles for custom features can be extended at times. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

edit

Thank you for your feedback! We're thrilled that our platform has helped streamline user provisioning, reduce errors, and provide added security benefits for your organization. We have taken a note about the release cycles for custom features and will strive to address this concern.

AG

Adam G.

Information Technology Help Desk Supervisor

Enterprise (> 1000 emp.)

2/7/2023

"Good team to work"

5/5

What do you like best about Hire2Retire?

The team was very receptive and helped us design and push out the product Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

We recently went through an upgrade to V2 and there were issues. Their team resolved the issues and we were able to get it pushed out successfully in August. Review collected by and hosted on G2.com.

AM

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

8/31/2023

"Easy Automation"

5/5

What do you like best about Hire2Retire?

Amazing response time to issues and wonderful account manager. A great price and easy configuration and implementation process. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

We have had no issues with Hire2Retire in general. Anytime issues arise from the HRIS platform, they are quick to solve and implement solutions. Review collected by and hosted on G2.com.

What problems is Hire2Retire solving and how is that benefiting you?

Hire2Retire automatically terminaes user access for employees who leave the company or go on leave. When they are rehired or return from leave, they are automatically readded to their assigned groups and permissions. It also automatically logs a ticket in our help desk system which can then be routed to other functions for further actions. We don't currently use the user creation feature due to limitations with our HRIS, but we hope to use that feature in the future. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

edit

We appreciate your feedback and are pleased to hear that Hire2Retire has been beneficial in automatically managing user access and help desk ticket logging for your organization.

AJ

Aaron J.

Senior Manager, IT Infrastructure & Operations

Mid-Market (51-1000 emp.)

2/2/2023

"Thus far - everything is moving forward well"

4.5/5

What do you like best about Hire2Retire?

We are looking at Hire2Retire to connect our HRIS system to Active Directory. Thus far, the software looks like it is well thought out and is the most capable we saw during our evaluation process. We are only mid-way through deployment, but the team at RoboMQ has been excellent - they presented a clear and well-prepared onboarding process with very specific milestones, training dates, and deadlines. They have been completely upfront with us on timelines and clear on what the product can and can't do. So far the experience has been excellent and we are excited to keep moving forward. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

The only downside I can think of is that they don't use an API to connect to the HRIS system - and I don't really think it's that much of a downside. The system uses .CSV files to facilitate the export and import of data between two systems. I would think that an API would streamline the connection process. That said, using the .CSV files feels more secure as we get to select the data being transmitted and can ourselves insure the data we are transmitting doesn't contain any highly sensitive information. Review collected by and hosted on G2.com.

TJ

Tom J.

Director, Talent Acquisition

Renewables & Environment

Mid-Market (51-1000 emp.)

2/7/2023

"Great 3rd party integration for ADP WFN"

4/5

What do you like best about Hire2Retire?

ADP WFN is a challenging system when it comes to integrations. We looked at all sorts of different ways to streamline onboarding/autoprovisioning but ultimately landed on Hire2Retire. Overall, we're very happy with the functionality and the support we get from the team. We've been through 2 different iterations of the product. We're now on the no-code version which really opens up a world of possibilities from an automation standpoint. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

Our environment is a unique case from the standpoint that we aren't running Azure AD (running AD on a VM in the cloud). We had some challenges with the config initially, but we've got it sorted now with the new product. There have been some bugs - seemingly AWS related, but challenges nonetheless. Still, we're optimistic that we'll be in a good place with H2R going forward. Review collected by and hosted on G2.com.

MH

Moe H.

Mid-Market (51-1000 emp.)

8/31/2023

"Great customer service. Super awesome team to work with. Product works well."

4/5

What do you like best about Hire2Retire?

Their support team is super quick to respond and work with us to resolve things. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

Lacks certain things from the hire 2 retire automations. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

edit

It's great to hear that our product is helping ensure accurate user information is synced between Azure Active Directory and your HR system. We're glad to be of service! Please reach out to your CSM with the certain features that Hire2Retire lacks. We want to ensure that Hire2Retire satisfies all of your needs

EF

Elliott F.

Director of IT Security & Network Operations

7/9/2022

"Hire2Retire automates the once painful account provisioning and deprovisioning process"

5/5

What do you like best about Hire2Retire?

With the speed of M&A, we needed a tool to automate our account provisioning and de-provisioning process. RoboMQ made this a seamless process between our HRIS system and our Identity and Access Management System. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

The RoboMQ staff is always very quick to respond to feedback for adding new features. Currently, the tool does everything we need but there are a few features that we hope to see in the future to further expand our automation capabilities. Review collected by and hosted on G2.com.

What problems is Hire2Retire solving and how is that benefiting you?

With Hire2Retire, our new hire process is seamless. After the new hire completes their paperwork in the HRIS system, their account in automatically created in our IAM system and their unique password is sent to them at their personal email address. The tool also populates key fields in our IAM system from the HRIS system so that the new hire is placed in the correct department with groups and access is automatically assigned. Just as important, when an employee is offboarded in the HRIS system, all access is automatically removed. Review collected by and hosted on G2.com.

KM

Kim M.

Technical Director

Small-Business (50 or fewer emp.)

7/1/2022

"The solution to HRIS empowering IT account lifecycle management"

5/5

What do you like best about Hire2Retire?

I was thoroughly impressed with Hire2Retire's ability to take a people driven process and turn it into a powerful workflow that will immediately save time and increase accuracy during user creation, and future changes. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

There was no obvious dislike at all, the team were open and honest putting in extra effort to entertain some of our more 'creative' requirements. I can' t really think of a better way it could have worked. Review collected by and hosted on G2.com.

What problems is Hire2Retire solving and how is that benefiting you?

Sadly the customer opted for a different solution which we understand - they had existing tooling in place for a semi-related project that made sense to re-use rather than increase technical debt.

Hire2Retire was going to help us fix a key critical problem where the HR/Business vs IT sides of the business had two sources of truth that simply did not match.

Having HRIS empowering the IT data as a 'chained source of truth' allowed us to remove errors both within the data harmonisation but also to ensure that on leavers day ensure the business was protected by a single user kill switch. Review collected by and hosted on G2.com.

BG

Bramh G.

Architect

Mid-Market (51-1000 emp.)

6/30/2022

"Focussed product for a critical HR business process"

5/5

What do you like best about Hire2Retire?

It solves a common problem of creating AD accounts and providing access, role-based privilege, account provisioning, email, DL etc. that is traditionally done manually over service desk tickets by helpdesk or AD sysadmins. The manual process is costly and error-prone. Hire2Retire makes it fully automated needing no manual intervention and provides an excellent onboarding experience. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

The previous version was a faceless service that was configured by the RoboMQ support teams based on configuration data provided by us. RoboMQ has launched version 2 based on customer input (that they heard, unlike many other vendors :) ) which is a self-service UX with a very intuitive and focused user interface. They really have solved what I disliked with this version Feb of this year. Review collected by and hosted on G2.com.

What problems is Hire2Retire solving and how is that benefiting you?

It fully automates sync from HR to AD for employee lifecycle changes:

- Syncing Workday employee profile updates to AD. Earlier we used ADP that RoboMQ integrated. they seamlessly switched the integration when we moved to Workday.

- AD account creation including Security Group, OU and DL managing role-based access

- Onboarding, terminations and profile updates to AD are fully automated

- We have our GAL always current with no ghost employees

- Helps us be compliant through automated management of on-boarding and termination

- Enables SSO and SCIM or application access provisioning Review collected by and hosted on G2.com.

AI

Verified User in Information Services

Enterprise (> 1000 emp.)

9/14/2022

"Simplify your on and offboarding process"

4.5/5

What do you like best about Hire2Retire?

It's a completely automatic process with no user intervention whatsoever after it's setup.

User account creation and disabling including filling AD User attributes and group memberships, are fully automated Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

It's linked to on-prem AD, It would be even better if we could somehow create user accounts in Azure AD directly. Eventually on-prem AD will be retired. The main issue is password creation is not supported by MIcrosoft. Review collected by and hosted on G2.com.

Response from Somya Shrimal of Hire2Retire

edit

Thanks for the detailed review. It's great to hear the automation is covering the full picture for you, account creation, attribute updates, group memberships, and job-title and internal move changes, all without manual intervention. That's exactly the kind of oversight risk we built Hire2Retire to remove.

On the Azure AD point, we do support Entra ID as a target directory, so provisioning directly into Azure AD without going through on-prem AD first is possible. Worth a conversation to see if that fits your migration timeline. Reach out at support@robomq.io.

See how Hire2Retire improved