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AP

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

11/15/2024

"Great Experience"

4.5/5

What do you like best about Hire2Retire?

Implementation was smooth and the staff were amazing Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

I can't think of anything good experience Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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Thank you for sharing your positive experience with us! We're glad to hear that the implementation was smooth and that our staff were amazing. Thank you for choosing Hire2Retire.

CG

Craig G.

Director of Information Services

Mid-Market (51-1000 emp.)

2/13/2024

"Saves HR and IT a lot of time and mitigates risk"

5/5

What do you like best about Hire2Retire?

Automateing setting up new users in AD as well as adding them to the groups they need based on rules so takes the human error out of the picture and streamlines setting up new users. In addition, does the same for terminating users as soon as HR processes them to mitigate the risk of users having access after being terminated. When and if support is needed they are easy to get ahold of and resolve issues quickly. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

Sometimes the interface can be a bit slow navigating between windows but isn't a deal breaker. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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Thank you for sharing your positive experience with Hire2Retire. We're thrilled to hear that our solution has helped automate user onboarding and termination, reducing the risk of human error. We understand the importance of a responsive support team and are committed to providing quick resolutions to any issues that may arise.

We appreciate your feedback about the interface speed and have improvements scheduled to be released in March be on the lookout for the release notes.

AM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

11/13/2024

"Excellent product to integrate HRMS and Active Directory"

4.5/5

What do you like best about Hire2Retire?

Ease of use and implementation

Dedication of support team to implement the way client want it.

The way team is explaining the features is exellecent.

Reduces man-power efforts Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

Granular customizations are not feasible. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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We're thrilled to hear that you find Hire2Retire easy to use and implement, and that our support team is dedicated to meeting your needs. We appreciate your feedback on the features explanation and the reduction in manpower efforts. We understand your concern about granular customizations and will try to address the need in other future features. Feel free to reach out to me or support@robomq.io for further discussion.

PD

Philip D.

IT Manager

Enterprise (> 1000 emp.)

5/24/2024

"A well build solution"

5/5

What do you like best about Hire2Retire?

The managment portal is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

There are few features I would like to see added. The are getting added soon per their support team. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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We appreciate your input and are very pleased to hear that our solution has made user setup faster and improved security for your company. We will also keep a tab on those features we have discussed and let you know when they make it in the product. If there is any other feedback or questions feel free to engage the support team

EM

Verified User in Medical Practice

Mid-Market (51-1000 emp.)

1/12/2024

"Great Employee Lifecycle Management and Identity Provision Platform"

5/5

What do you like best about Hire2Retire?

I have worked with several partners/providers in the past. I have to say that the technical staff from RoboMQ, including developers, project managers, and support personnel, is a great team to work with. They listen to customer concerns and are always willing to find solutions to any implementation or deployment blockers. Going through the go-live days, RoboMQ provided what is called in our industry the 'white-glove' treatment.

A consistent way to provision and deprovision user accounts. Newly created users are added to the appropriate security groups and existing user objects are kept updated throughout their lifecycle management. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

There is truly nothing to dislike about this product. Its seamless functionality, user-friendly interface, and efficient performance make it a standout choice.

In summary, it's challenging to find any fault, making it a top-notch option for those seeking a hassle-free user provision / deprovisioning and lifecycle management experience. Review collected by and hosted on G2.com.

What problems is Hire2Retire solving and how is that benefiting you?

Before Hire2Retire, we had an internal form that our HR department would fill out to request account creation. Once the IT department reviewed the information, the account creation, as well as the provisioning of the M365 license, was executed 'manually,' which is time-consuming. Hire2Retire solves the 'manual' account provisioning creation process as now our HR department is the 'authoritative true source' of the employee's personal information, and they control when and how (based on our IT guidelines and requirements) the user is created in our environment. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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We are delighted to hear how Hire2Retire has streamlined your account provisioning process and benefited your HR and IT departments. We aim to simplify and automate the employee lifecycle management process for our customers and strive for great experiences such as your described experience.

As our relationship grows please do not hesitate to reach out to me personally at ben.smith@robomq.io or open a ticket at support@robomq.io. We look forward to serving your employment lifecycle needs in 2024 and beyond.

SB

Stuart B.

Chief Finance and Innovation Officer

Mid-Market (51-1000 emp.)

7/11/2024

"Great product that does exactly what we needed!!"

5/5

What do you like best about Hire2Retire?

When we adopted Hire2Retire, we had just moved our payroll to ADP. We were looking for a product that helped us integrate ADP into our directory services and on/off-boarding employees. It did everything we needed and more! Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

The implementation took a bit longer than we hoped. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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We're thrilled to hear that Hire2Retire is meeting your needs for integrating ADP into your directory services and on/off-boarding employees! Thank you for sharing your feedback with us on the implementation time of Hire2Retire. Ben from our Customer Success team will be getting back with you shortly to hear your thoughts on this. If there are any other feedback items that you want to share, please let us know by contacting Ben or sending an email to support@robomq.io

AM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

11/15/2024

"Evaluation"

5/5

What do you like best about Hire2Retire?

Ensure responsiveness to requested actions. Be timely. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

No complaints, all engagement times were useful. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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We're pleased to hear that you have no complaints and that all engagement times have been useful for you. Thank you for sharing your experience!

ME

Marie E.

Mid-Market (51-1000 emp.)

8/31/2023

"Director of Human Resources"

4.5/5

What do you like best about Hire2Retire?

Hire2Retire has helped our company set up/terminate email accounts for all new hires and terminations. This was a manual process for us and took up time and resurces to complete. Now our email accounts are 100% accurate! Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

So far there are not downsides to using Hire2Retire. It took us some time to get our payroll administrator to help us create a file feed and the team at Hire2Retire actually helped us with that process! Review collected by and hosted on G2.com.

What problems is Hire2Retire solving and how is that benefiting you?

Hire2Retire has solved our problems setting up email accounts for new hires in a timely manner and also ensure we delete an email account the same day we terminate an employee. Prior to using Hire2Retire we had many open email accounts for employees who were termed which was a security isse and cost money. Also, when we hire an employee, we are confident that their email will be set up priot to them starting with us. In the past an employee might be on day three of their employment with no email address. Review collected by and hosted on G2.com.

AF

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

1/11/2024

"Overall it works well"

4/5

What do you like best about Hire2Retire?

Automated onboarding has been very beneficial to our staff, but we still arent taking advantage of all the functionality it has to offer. The product has a ton of potential, but make sure your environment is very cleaned up and orderly before implementing. The template emails for onboarding and terminations are so useful! Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

The software setup process was problematic due to us being a formerly hybird environment. The left over on prem attributes were not able to be cleared by Hire2Retire staff, nor basic microsoft support. I had to have a CSP developer escalate for 3 months with Microsoft to finally get the On prem attributes cleared. Review collected by and hosted on G2.com.

What problems is Hire2Retire solving and how is that benefiting you?

Communication issues when it comes to new hires and terminations. Instead of depending on department managers or HR reps informing us about these events, we are instead having users created and disabled whenever the employee is entered into our HRIS system or marked as termed in the HRIS system Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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We apologize for the issues you encountered during the implementation process. To provide a seamless implementation experience, we strive to improve all aspects of the onboarding experience one being implementation.

If you would be open to helping us improve this process experience for other customers feel free to drop me an email at ben.smith@robomq.io so I can get more feedback and learn how exactly this could have gone differently.

AN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

5/23/2024

"Great Product for Automating Onboarding, Updates, and Terminations"

4.5/5

What do you like best about Hire2Retire?

Does a great job of updating staff info in AD, and really like the termination process with the automatic conversion to shared mailboxes Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

Really haven't found anything to dislike. It's very flexible and has proven itself to adapt to our HR workflows. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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We're glad to hear that Hire2Retire has been effective in automating onboarding, updates, and terminations, and has proven to be a valuable tool in your employee lifecycle management. Thank you for sharing your experience! If you have any question or concern that pops up, please don't hesitate to reach out to myself or the team