Verified User in Government Relations
AG
Verified User in Government Relations
Mid-Market (51-1000 emp.)
"Employee lifecycle automation and integration at its best!"
4/5
What do you like best about Hire2Retire?

Simple setup to integrate HRIS and IDP systems. Lots of customizations and easy to use interface. Support staff is great to work with during setup and very accomodating. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

Initial setup can be a bit daunting (HR to IDP data mapping) but support staff is extremely helpful in handholding. Some minor bugs were discovered during implementation but their product team was quick to address. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

We're thrilled to hear that Hire2Retire has helped you integrate your HRIS and IDP systems, providing a source of truth for employee information. We're also excited to support your efforts in fully automating employee onboarding/offboarding and account management. Thank you for the feedback on the initial employee data mapping, we will look at ways to improve this part of the onboarding process.

AA
Ayoade A.
Systems Administrator
Enterprise (> 1000 emp.)
"Hire2Retire made our lives easier with new hires"
5/5
What do you like best about Hire2Retire?

What I like most about Hire2Retire is the User-friendly platform which includes tools and interfaces, which can simplify the process of setting up and managing integrations, even for users without extensive technical expertise. Also, the flexibility it offers on how data is handled and exchanged between systems. It integrates with existing HR and payroll systems, it ensures that all relevant data is accurately accounted for, reducing the risk of errors and administrative burden.

The support team are exceptional, they're always on hand to help resolve any issue in real-time. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

if the platform is not intuitive or user-friendly, it could pose a challenge for those who are not tech-savvy. It’s always a balancing act between providing comprehensive tools and ensuring ease of use. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

Ade,

Thank you for highlighting the benefits of Hire2Retire in integrating ADP and Microsoft Entra to reduce errors and simplifying administrative processes. We appreciate your feedback on the importance of intuitiveness for non-tech-savvy users and will take this into consideration for future improvements. I will also pass back the feedback on the support.

Thank you,

Ben

John M.
JM
John M.
IT Manager
Mid-Market (51-1000 emp.)
"Great Communication from Onboarding Team"
4/5
What do you like best about Hire2Retire?

We are still onboarding the tool, but so far, our assigned team has been very communicative and worked with us to assist with the deployment in our encvironment. The integration and implementation process has been smooth thus far and the features are vast. Lots to take advantage of, which will ultiamtely reduce our workload internally. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

Nothing to report at this time. So far so good! Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

Thank you for sharing your positive experience with our onboarding team. We strive to provide excellent communication and support throughout the deployment process. It's great to hear that the integration and implementation have been smooth so far, and we're pleased that you're finding the features advantageous for reducing your internal workload.

Moe H.
MH
Moe H.
Senior Manager, IT Operations
Mid-Market (51-1000 emp.)
"HireToRetire RoboMQ Integration"
5/5
What do you like best about Hire2Retire?

I like that their product works as they market it and that their support team is always on top of things! Implementation was super easy and the product ran few times a day with little issues. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

I disliked initially their compatibility with some of our systems but overtime they built a lot of new integrations and are able to work with most things now. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

Thank you for your positive feedback! We're glad to hear that the implementation was easy and that our product has been running smoothly with minimal issues. We understand the initial compatibility challenges and have been working diligently to build new integrations and features to address those concerns.

AG
Alyssa G.
Desktop Engineer
Mid-Market (51-1000 emp.)
"A solid and evolving companion to connect your systems."
5/5
What do you like best about Hire2Retire?

It spins up our accounts and assigns groups through our hybrid system in conjunction with our HR and onboarding system and experience. It also allows us to have immediate access cut off in a singular place - controlled by one group, vs stragglers - keeping things secure and compliant at all times. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

It can be a little confusing to use and while it's nice to have granularity for different systems and specific variables and attributes, it does take a bit of elbow grease to expand it outside of scope that is likely the main purpose of procurement to begin with. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

We're glad to hear that Hire2Retire is helping you manage your accounts and access control efficiently. We understand that the system may have a learning curve, and we're continuously working to fine tune the user experience to make the product easier to configure and maintain. Thank you for sharing your feedback and if you have any more feedback, you can always reach out to Ben Smith (ben.smith@robomq.io) or support@robomq.io.

TB
Troy B.
Systems Administrator Manager
Banking
Mid-Market (51-1000 emp.)
"Great HR to AD Automation Software"
5/5
What do you like best about Hire2Retire?

This is a very easy to use product when configuring and implementation with the team was great. The team are very reseptive to feedback and implementing new ideas that you would like to see. Very quick responses on questions and very knowledgeable on how the product works. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

Web interface can be slow when adding a large amount of rules but is very minor. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

Thank you for your positive feedback! We're glad to hear that our team was able to assist you effectively and that Hire2Retire is helping to automate your processes. I have created a ticket about your comment for Hire2Retire's performance when loading large number of rules, more to come on that.

Udhayakumar D.
UD
Udhayakumar D.
Director, Data Strategy & Operations
Mid-Market (51-1000 emp.)
"Best SaaS offering to streamlining workforce management!!!"
5/5
What do you like best about Hire2Retire?

Hire2Retire is a full SaaS integration product to streamline workforce management. The onboarding is very quick with the customer success team and they made sure that we integrated the HCM system with Azure AD in no time. This is a project on its own and it will take months to complete, then support and maintenance. It took only a week to launch in production. This is the easiest way to integrate HCM with Azure AD; no technical knowledge is needed to manage this. Employees are onboarded and leaving every week and this tool removes a big chuck of manual processes in that.

There were a few integration failures, and they contacted my team to look at it proactively. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

There is nothing to dislike in this product. It is working as expected and reduced lot of effort for integration, support and maintenance. . Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

Thank you for sharing your experience with Hire2Retire! We're delighted to hear that our SaaS integration product has streamlined your workforce management and reduced manual processes. We appreciate your feedback and if you have any further feedback, you can always send it Ben Smith (ben.smith@robomq.io) or to support@robomq.io.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Incredible Onboarding/Customer Success"
5/5
What do you like best about Hire2Retire?

Hire2Retire has made our processes of onboarding, keeping employee info up to date, and access removals, so much easier. It has been a time saving lifesaver and we're glad we found it. The best part is that as we customized it for our needs, they were right there every step of the way, always responsive and ready to assist. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

Right now it's the limitation of the ruleset for making distribution lists dynamic based on rules, but that's partially a limitation of our own data unfortunately. They are already working on how they can improve it for us and their other customers. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

We're thrilled to hear that Hire2Retire has made your onboarding and employee management processes easier. Limitations in HR data does come up, so we are working to find more value out of existing data and to identify data issues quicker in the onboarding process. If you have any further feedback good or bad, please reach out to ben.smith@robomq.io or email support@robomq.io.

SD
Scott D.
Service Desk Lead
Mid-Market (51-1000 emp.)
"Hire2Retire Onboarding/Offboarding"
3.5/5
What do you like best about Hire2Retire?

I appreciate the potential ability to steamline/automate the Onboard/Offboard process to ensure this is completed correctly 100% of the time. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

We are in the beginning process of implementation. We are only the second or third implementation using Paycor so it feels like this is still a learning process for all Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

Thank you for your feedback. We're glad to hear that you appreciate the potential for streamlining and automating the Onboarding/Offboarding process.

We understand that being an early adopter can come with some learning curves, and we appreciate your patience. The team here product and customer success will make sure that the time we spend now will pay off when we go-live, and you realize the potential. Feel free to email me at any time at ben.smith@robomq.io

Verified User in Machinery
AM
Verified User in Machinery
Mid-Market (51-1000 emp.)
"Great in theory; not so great in execution"
1.5/5
What do you like best about Hire2Retire?

Support team is top notch and quick to respond. Needs to learn when to take the lead in a situation rather than letting an issue languish for days on end. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

The constant bombardment of workflow failures despite there being no changes on the client side. I should NOT have to log into this app daily for fear of missing an error that could cause issues in our enterprise. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

Thank you for sharing your experience. We understand the frustration caused by workflow failures and are actively working to enhance our system's stability. Could you reach out to Ben Smith from our customer success team (ben.smith@robomq.io) so both customers success team and product team can engage to resolve these issues?