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EA

Verified User in Accounting

Mid-Market (51-1000 emp.)

8/15/2024

"Hire2Retire Review"

4/5

What do you like best about Hire2Retire?

Ease of use, integration with Azure and on-prem AD. Implementation was straightforward and regular after sales meetings and support have been very helpful. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

Deployment took a little bit longer than planned. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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We're glad to hear that you find Hire2Retire easy to use and that it integrates well with Azure and on-prem AD. Thank you for sharing your positive experience! Let us know if you have any other feedback as we work closely with customers to improve our product as much as we can.

KL

Kevin L.

IT Director

Mid-Market (51-1000 emp.)

2/6/2024

"User provisioning and de-provisioning made easy!"

5/5

What do you like best about Hire2Retire?

Interface to our HRIS solution made the transition from our on-premises solution to the cloud-based solution smoother than ever. We were able to eliminate our hybrid environment and move exclusively to the cloud. Support team is very knowledgeable and willing to work through every little detail throughout the implementation. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

It would be nice to have a step function that allows for stepping through the workflow one step at a time to monitor and debug. Review collected by and hosted on G2.com.

What problems is Hire2Retire solving and how is that benefiting you?

We needed to replace an on-premises provisioning solution with a cloud alternative. We shut down the old solution and went back to manual user provisioning. Since implementing, Hire2Retire, we have been able to re-automate everything in the cloud and eliminate our on-premises domain and data center. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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Thank you for sharing your positive experience with Hire2Retire and our support team. We understand the importance of a smooth transition to the cloud and are glad we could help.

I will take the step function feature back to the product team and see if it is something we can add to the product roadmap. Thank you for this feedback as it is very helpful since it helps us make a living and breathing product.

Feel free to email the support team at support@robomq.io to inquire about updates on this feature

AA

Verified User in Accounting

Mid-Market (51-1000 emp.)

11/21/2024

"Simplifying Worker Lifecycle Management"

4/5

What do you like best about Hire2Retire?

I find the system to be user-friendly and simple to understand. The platform streamlines the employee lifecycle management process by efficiently automating account creation, access rights modifications, and deprovisioning for both on-premise and cloud applications. I know that I can count on support staff on any query and the system provides smooth integration with a range of HR Information Systems (HRIS), making data management and synchronization more effective. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

There is a need for more efficient implementation procedures as some difficulties during the initial setup stageand there is a significant learning curve- more training materials could be improved. Review collected by and hosted on G2.com.

What problems is Hire2Retire solving and how is that benefiting you?

Hire2Retire saves time and minimizes errors by automating the creation and administration of user accounts this guarantees that new hires have the tools and access they need from day one, the platform improves the onboarding and with immediately removing access for departing employees, automated offboarding procedures reduce possible security risks. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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We're glad to hear that you find Hire2Retire user-friendly and effective in streamlining employee lifecycle management. We understand the importance of efficient implementation and customer training, and we are committed to enhancing these aspects to ensure a smoother experience for our customers.

SC

Scott C.

IT Director

Mid-Market (51-1000 emp.)

11/13/2024

"Product and service as advertized!"

5/5

What do you like best about Hire2Retire?

The entire exploration and purchasing process was seamless, and the support from our implementation team was outstanding! The product itself is incredibly intuitive and integrated smoothly into our environment. Its automation features allow us to use it daily without any concerns. And once again, the customer support has been exceptional—if they don’t have an immediate answer, they make a real effort to find it and always follow up in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

There were sometimes challenges integrating with Paycom, but I do not believe this to be Hire2Retires fault. It was just an inconvenience. Review collected by and hosted on G2.com.

What problems is Hire2Retire solving and how is that benefiting you?

We've consistently faced issues with our HR and payroll system not aligning with our Active Directory infrastructure, leading to frustration for end users. With Hire2Retire in place, this problem is resolved—both systems will now be in sync, ensuring accuracy across the board. Moving forward, much of the responsibility will fall on the HR department to maintain the integrity of the HR system. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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We're thrilled to hear that you had a seamless experience with our product and implementation team. Our goal is to provide outstanding support and intuitive solutions for our customers. We try to work around Paycom when there are issues, and the product will continue to evolve around Paycom to provide support where it can.

AS

Aaron S.

Director of IT

Mid-Market (51-1000 emp.)

11/19/2024

"HR to IT automation for the win"

5/5

What do you like best about Hire2Retire?

Hire2Retire streamlines several processes for us that were either delayed or non functioning. Most importantly new employee information and changes such as job title or manager were delayed in many of our IT systems. Hire2Retire automates that handoff and within 24 ours of a change in the HR system it has been entered into Active Directory. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

The 1 and only time I needed to put in a trouble ticket I could not find a ticket button on the website and sent an email to our implementation manager instead. The issue was quickly resolved afterwards. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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Thank you for sharing your positive experience with Hire2Retire. We're pleased that it has improved the automation of processes for you. I apologize for the difficulty in finding the support ticket button, feel free to email me anytime and include support@robomq.io to automatically create a ticket. I'll have the team look at the button to ensure its visible and easy to find

BW

Ben W.

Vice President Information Technology

Mid-Market (51-1000 emp.)

10/10/2024

"Hire2Retire is a Game Changer - Highly Recommend"

5/5

What do you like best about Hire2Retire?

After deciding to automate the onboarding / offboarding process, we evaluated multiple vendors in the space, but no one had the configurability of RoboMQ's Hire2Retire product. There are multiple postivie outcomes that include automated onboarding and offboardings, all with notifications to appropriate staff members to ensure all applicable parties are made aware of any staff changes. Another benefit is that with Hire2Retire, we have one single source of truth (the HRIS) and with the integrations into either Active Directory or Entra ID, we can ensure that all HR changes are synced to all of our enterprise applications. Previous to implementing Hire2Retire, IT was dependent on HR notifying IT on any changes to preferred names, titles, reporting structures, office locations, etc. Now, with Hire2Retire, we ensure that all of our enterprise applications display the same information and any change is updated in a timely manner.

The implementation team did a great job, and although we did encounter a road blocker, the team at RoboMQ "made it right" and ensured that our implementation could continue. The staff care about their customers, and you feel valued. The support team moves quickly and even catches errors without needing to open a ticket. Release cycles are stable and predictable, all the bug issues we've encountered are quickly patched.

With Hire2Retire, our onboarding process is smooth. Integrations into popular ticketing systems ensure that notifications can go out for equipment purchases, etc. I am extremely pleased with the product and the team behind the product. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

Honestly, there's not much I dislike about the product. Review collected by and hosted on G2.com.

What problems is Hire2Retire solving and how is that benefiting you?

Onboarding was always difficult and manual. Information about onboardings came across from an online form that HR used, but many fields were free text and lead to multiple iterations of the same thing. Road vs. Rd. Manager vs. Mgr., etc. With Hire2Retire, we now have standardization across all accounts for naming, locations, titles, managers, and departments. This has helped immensly for other applications that pull information from Active Directory. Offboardings were not always reported to IT in a timely manner. We now pull information from ADP and offboardings occur on the day that they happen. There is also the capability to immediately terminate employment and with all of our applications integrated with SSO, we can ensure that access to senstive corporate applications is terminated when it should be. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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Thank you for your glowing review of Hire2Retire! We are thrilled to hear that the product has had such a positive impact on your onboarding and offboarding processes, providing configurability, automation, and a single source of truth for HR information. We are also delighted that our team was able to address the road blocker and challenges you faced promptly and that our support team has been responsive and proactive.

We appreciate your feedback and are pleased to hear that Hire2Retire has helped standardize naming conventions and streamline offboarding procedures. If you ever have any questions or need further assistance, please don't hesitate to reach out anyone on the RoboMQ team. We are here to support you every step of the way. Thank you for choosing RoboMQ!

TW

Tom W.

IT Operations Manager

Enterprise (> 1000 emp.)

12/12/2024

"Outstanding onboarding experience and ongoing support"

5/5

What do you like best about Hire2Retire?

Hire2Retire has saved a ton of time and eliminated the opportunity for human error in user provisioning and terminations. The RoboMQ team was awesome throughout our onboarding phase and continues to provide excellent customer service any time we want to make a change or update. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

Nothing to dislike here - I wish we had found this solution sooner! Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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We're delighted to hear that Hire2Retire has been able to fully automate user provisioning and account terminations for you. Thank you for choosing Hire2Retire and for sharing your experience. You have our support email, and my phone number should you have questions or suggestions.

We look forward to continuing our partnership.

DB

Declan B.

Head of IT

Mid-Market (51-1000 emp.)

8/8/2024

"Hire2Retire ELM"

4.5/5

What do you like best about Hire2Retire?

The RoboMQ team are extremely customer focused, and dedicated to success for their customer. There is no block of hours for initial configuration, they will be with you until you are happy, and are always flexible with their time. The product has been a game changer for our internal employee lifecycle automation, and continues to add new and relevant features. Added to this, the support levels and response are excellent, with all issues and queries answered and resolved very quickly. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

The product is continuously evolving and everything I have requested from the product team has been delivered, so at the price point of H2R, I do not really have any negatives. It is a very reasonably priced solution. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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Declan - Thank you for your kind words! We are committed to continuously evolving and improving our product to meet the needs of our customers through feedback and requests. We appreciate your support and look forward to continuing to work with you.

RN

Rodrigo N.

Systems Administrator

Mid-Market (51-1000 emp.)

8/8/2024

"Great Product and Support"

5/5

What do you like best about Hire2Retire?

Hire2Retire is a great product as it does what we need it for and more for future projects. It is essential to our onboarding/offboarding and does it gracefully. Customer Support is great and they will help to easily integrate the tool, tweak the frequency of syncs, and overall implementation. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

It does take a little bit of learning on how to create a workflow but in the end you will be rewarded with the number of features. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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Rodrigo,

Thank you for your feedback! We understand that creating workflows may require some learning and are working to smooth the learning curve, but we're glad to hear that the features are rewarding. Since you have used the product through different versions let me know if you have ideas or thoughts on how to improve the product, you can always reach out to me if you do.

UM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

7/24/2025

"HR Employee Onboarding/Offboarding System"

5/5

What do you like best about Hire2Retire?

Streamline hire to retire process, that enabled a better ability monitor employee attendance. Review collected by and hosted on G2.com.

What do you dislike about Hire2Retire?

Configuration for username setup, as synergcy between ADP and AD is not easy to establish. Review collected by and hosted on G2.com.

Response from Benjamin Smith of Hire2Retire

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It's great to hear that Hire2Retire has addressed the problem of tracking employee activity for you. We're committed to continuously improving our system to meet your needs. Let us know what specifically was difficult to configure so we can focus on improving it for the next customer. Let Ben at ben.smith@robomq.io know.